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Grand Bahia Principe Punta Cana

Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe Punta Cana
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6,690 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Punta Cana
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Showing 4,383: English reviews
Chicago, Illinois
Reviewed 26 February 2015

After seven straight minutes of listening to a drunk man trying to kick in my door at 3AM, I thought that I would begin jotting down my review. First, the good: The facilities are very well kept, some areas do show some age, but the staff is always busy cleaning, painting, and generally keeping up the grounds. Great beach as...

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Helpful?
1Thank Driers
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear guest, We sincerely regret if the circumstances that you have mentioned have affected your vacation experience. We would like to extend our most sincere apologies for the situations you have experienced during your stay. Guest satisfaction and quality service is what we strive for. With this aim in mind, feedbacks such as yours are very important to us. At...

Ontario
Reviewed 26 February 2015

My wife and I holidayed for 12 days from Feb.2 -15, 2015 at this resort. We traveled with Air Transat and other than weather related issues, it was a fine trip and the reps. at the hotel are very good guy's that speak great English. Our trip had many little glitches along the way from a sensor on the plane,...

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10Thank OntarioRookie
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear guest, I would like to thank you for bringing to our attention your comments about your stay in our Hotel and take the time to classify the pros and cons you find worth to mention. All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We really appreciate...

Hollidaysburg, Pennsylvania
Reviewed 26 February 2015

I was at this resort from 2/20/2015-02/25/2015. There were problems with my friends who needed a handicapped room wn=hich was given to someone who was going to stay longer and pay more. the best bright spot was Ruth at reception who was simply WONDERFUL. She went above and beyond and truly cared about those who were guests here. I cannot...

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Helpful?
Thank DebbieWentz
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Debbie, It is wonderful to hear that the natural warm service made by Ruth was exceptional. Your comments represent us an inspiration to continue striving towards excellence. Looking forward to cater you in the near future. Vianca Graciano Bahia Principe Bavaro Resort

Traverse City, Michigan
Reviewed 26 February 2015

I recently spent a week at the Grand Bahia and had an incredible experience. We were a group of 16 women and Jiancarlos of the Grand Bahia was assigned to our group for all our needs. He was over the top -could not have been more accommadating. The food was fabulous. Loved the lobby buffet, the variety was amazing. the...

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Helpful?
1Thank annette16
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Annette, We are pleased to hear that you feel our Resort is a very good place for an incredible vacation. We hope to have the pleasure to cater you once again and enjoy all facilities and the impeccable service from the staff. It will be a pleasure to receive you one more time. Always at your disposal, Vianca Graciano...

Manteo, North Carolina
Reviewed 26 February 2015

I recently just checked out of this resort. From the get go the service is lacking at the resort. I'm not sure if it's a language barrier but no one smiles or seems happy you are there. I know it's a large resort (5 resorts in one), but a smile goes a long way. However, with that being said...we loved...

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Helpful?
Thank Chrissy M
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Chrissy, Posts such as yours without a doubt delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. We regret for the impression you could perceive from some staff members. Once again, we apologize for any inconvenienced experienced and if you felt you did not received the service you deserve. We...

Harrison Township, Michigan
Reviewed 25 February 2015

This is our 7th or 8 the trip the Dominican Republic. We love going there. My husband and i traveled with our daughter, her husband, 14 year old, and 9 year old twins. We had a direct flight. Each person must pay $10 as soon as you enter the country, before customs. Arriving at the resort, you are welcomed with...

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Helpful?
1Thank grannieonthego22
Viancagraciano, Gerente at Grand Bahia Principe Punta Cana, responded to this review

Dear guest, For all our Grand Bahia Principe Punta Cana team it is wonderful to know that you have had a great stay and you love my beautiful country. We would like to thank you for mentioning the hospitality and friendliness of our staff, great restaurants a la carte you visited and the enjoyable beach. Thank you for your comments...

Frankfort, Kentucky
Reviewed 25 February 2015

We had a great experience. The staff was very warm and friendly. The grounds were absolutely beautiful and very well maintained daily. The rooms were nice and clean. The food was excellent with lots of different options. We never went hungry!! We will definitely visit this resort again!

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Helpful?
2Thank Lindsey M
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Lindsey, It is a pleasure for all of us to hear that we could fulfill your expectations and you were very pleased with your experience. We are glad you find worth to remark our warm and friendly staff, excellent food and nice and clean rooms. You are welcome to contact us for a next visit and be able to...

San Antonio, TX
Reviewed 25 February 2015 via mobile

As a whole we had a blast. We were a party of 16 adult women off for an adventure. There was plenty to do each day and night. We felt safe and secure. Fantastic security. Four of us went swimming at the pool around 2:30 am with our music playing on our portable speaker. Security came and hung out, danced...

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Helpful?
1Thank Carol M
Manchester, United Kingdom
Reviewed 24 February 2015

We stayed at the Gran Bahia Principe Punta Cana in August 2014. We stayed for 2 weeks and travelled as a family of 4 from the UK. The flights etc were all great. The arrival area in the airport is a bit hectic and very hot, a little unorganised and you have to pay an entry fee for your stay...

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Helpful?
4Thank nick a
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Nick, We are pleased to know that you had a great holiday and to read that you enjoyed the stay with your family. Thank you for sharing your nice experience with others on TripAdvisor. I would like to welcome you once again to experience the hospitality of our people, the quality of our services and facilities. Kindest regards, Vianca...

Kingston, Canada
Reviewed 24 February 2015

I have travelled quite a bit staying in the Beaches and Sandals resorts in Turks and Caicos, Antiqua, St. Lucia, and Jamaica. I have never had such a negative experience at a resort than I have had at the Grand Bahia Principe Punta Cana. I travelled with friends. 1. One night we went to the Disco Tech. My male friend...

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Helpful?
9Thank v_arnott
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, Thank you for bringing to our attention your comments. We offer our sincere apologies for the situations you previously shared. Your opinion is one of our top priorities and all feedback from our guests is valued. Let me inform you that situations you have mentioned are not common at all. Best regards, Vianca Graciano Bahia Principe Bavaro Resort

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda, Punta Cana 9999, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM681 - RM1,555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Reservation Options:
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#38 Casino Hotel in Punta Cana
#54 Luxury Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Punta Cana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a big group try and get rooms next to each other, they often are connected by a small wooden door.”
TravelPhotos19, 22 May 2017 | Read review
“It is very resort. You have to like walking alot which we do. They have a bus that run 24=7 you can ride anywhere if you want”
15sandic, 20 May 2017 | Read review
“Esmeralda rooms were quieter, housekeeping threw out expensive items of mine and the hotel did not fully reimburse me.”
slc006, 20 May 2017 | Read review
“Ask for poolside and don't book in Ambar Blue or Green until the construction is over.”
575karenz, 15 May 2017 | Read review
“We had a room in the Golden area, close to the beach, great place!”
88_ricw, 10 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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