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Club Med Punta Cana

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Club Med Punta Cana
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7,453 Reviews from our TripAdvisor Community

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Showing 2,413: English reviews
Reviewed yesterday NEWvia mobile

Food is so-so. Staff speak either French or Spanish. Bottom of pool so badly disintegrating that we cut our feet. Camp for 5-year old girls (25 of them) 1 man helping them to strip and put on bathing suits then spreading suntan lotion on them. Took forever. Insufficient staff. Not a good ratio. 50 children in pool and 4 men...

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Helpful?
Thank Roannahandy
New York City, New York
Reviewed 2 days ago NEW

This is my fourth trip to Club Med in Punta Cana, I hadn't been for close to 14 years, and was amazed at how large, deluxe and well run the place has become. They have many new improvements including wi-fi, Adult Beach, Adult Pool, Adult eating area. Absolutely fabulous for kids, with a huge number of very friendly happy staff...

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1Thank stevenelli2017
Wilton, Connecticut
Reviewed 2 days ago NEWvia mobile

Just back from a week with family and friend. Vacationers expect many things out of a club med vacation. And Punta Cana executes most very well. Our Girls (7 and 9) loved Creactive. Nate at Creactive interrupted a day 1 family disagreement, righted our ship and made our week! He was fantastic, engaging, friendly and our girls first crush. Sami...

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1Thank bamcmahon
Brighton, Michigan
Reviewed 6 days ago NEW

Beautiful location, excellent food and drink, lots of activities for all ages, very family and child friendly. The rooms were adequate. The staff was wonderful and obviously loved children of all ages. They made the experience.

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Thank angusmilleriv
Reviewed 1 week ago NEWvia mobile

If you go to Punta Cana with your kids, you are looking for a great beach, a lot of activities, good foods and a nice place to relax. You will get most of it at the Club Med except the relax part. It is quite difficult to find a quite place without a local band, a music quiz show or...

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1Thank stephane l
New York City, New York
Reviewed 1 week ago NEW

Club Med = FABULOUS!!! We were there for 6 days 5 nights and enjoyed every moment! From the start the employees were VERY accommodating upon our arrival --- we pulled in and immediately they unloaded our luggage from the shuttle van and onto their golf cart truck like vehicle to be taken to our room. During the check-in process we...

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1Thank Jae T
Club Med Ψ, Public Relations Manager at Club Med Punta Cana, responded to this review

We are so happy that you felt taken care of at Club Med Punta Cana and were able to relax! Please come back soon. - The Club Med Staff

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

I just arrived yesterday for a week stay. The AC in my room was not functioning. After 3.5 hours and two attempts at fixing it, and several trips to reception, I was requesting a new room. I was told I needed to speak to a manager. Back to reception to speak to Alex the room manager. He said the AC...

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Helpful?
1Thank Krista N
Club Med Ψ, Customer Relations at Club Med Punta Cana, responded to this review

Dear Krista N, We are truly sorry for any inconvenience at the beginning of your stay with us. We have been advised you have been in contact with the management team directly at the resort plus our Guest Relations team has been informed as well. I know our hard-working G.O team are doing everything they can to make your stay...

Ottawa, Canada
Reviewed 1 week ago

This was our 5th family vacation at Club Med Punta Cana (kids 11 and 9 y.o.) and we are still loving it! Beautiful grounds and beach, lots of great activities and just an amazing place to recharge. Kudos to Fanny at Hispaniola who was really warm and friendly; also to Camille who did some great fitness classes. The quality of...

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3Thank Steve C
Club Med Ψ, Public Relations Manager at Club Med Punta Cana, responded to this review

We are glad that Club Med Punta Cana was your family's ideal vacation. We are happy that you 5th time back exceeded your expectations. Can't wait until we see your family again. - The Club Med Staff

Reviewed 1 week ago via mobile

We visited Club Med Punta Cana Jan 21-28 and it was fantastic. First off, we had a super detailed club Med specialist named Natalie who recommended we stay in Tiara club room 920 and this is what we got. It was a beautiful 2 bedroom 2 bathroom suite that stepped out to an infinity pool overlooking the gorgeous blue ocean....

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4Thank Andrea T
Club Med Ψ, Public Relations Manager at Club Med Punta Cana, responded to this review

We are so pleased that we were able to accommodate for your family during your stay with us at Club Med Punta Cana. We are happy your children loved the kids club. Your feedback is greatly appreciated and we cant wait to see you again! - The Club Med Staff

Toledo, Ohio
Reviewed 1 week ago

We stayed in the all adult Zen Oasis. Beautiful room and pool. Very quiet and relaxing. It was a two or three minute walk to the main part of the resort. Lots of French families with kids. We chose Club Med because of the activities and we were not disappointed. Most days I did step aerobics (Camille was a great...

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2Thank Barbara L
Club Med Ψ, Public Relations Manager at Club Med Punta Cana, responded to this review

We are so pleased you loved the Zen Oasis area and had an active yet relaxing vacation. Your feedback is greatly appreciated. Please come back soon! - The Club Med Staff

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the Dominican Republic in this all-inclusive family resort, designed over a long white-sand beach, considered to be the finest in the world. Travel to Club Med Punta Cana with your family and enjoy a carefree all-inclusive vacation in this resort which flourishes beside a lagoon surrounded by magnificent grove of coconut palms. Fun moments filled with memories await your kids at Club Med world-famous children's clubs with dedicated activities and sports for children and teenagers from morning to evening, for each age group, and all coordinated by qualified and enthusiastic professionals. This newly redesigned resort has something for everyone, with amenities such as: Baby Club Med™*, a new Spa* with private pool access, exclusive private Oceanfront Family Suites, new dedicated programs for Mini Club Med™ including Le Petit Tennis(R), circus school and Baby Gym(R), Passworld for teens, and more. ... more   less 

Additional Information about Club Med Punta Cana

Address: Apartado Postal | 106 Higuey Provincia La Altagracia, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,185 - RM2,865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Punta Cana 4*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Club Med and BookIt.com so you can book your Club Med Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Punta Cana Hotel Punta Cana
Punta Cana Club Med
Club Med Dominican Republic
Hotel Style:
#18 Family Hotel in Punta Cana
#35 Top resorts Hotel in Punta Cana
#37 Spa Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
#39 Luxury Hotel in Punta Cana
#41 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Punta Cana staff and other travellers.
256 questions
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Questions? Get answers from Club Med Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be close to Tennis or the main restaurant”
 of 5 bubbles stevenelli2017, 18 Feb 2017 | Read review
“Deluxe family club rooms offer a separate bedroom for kids”
 of 5 bubbles elannon28, 7 Feb 2017 | Read review
“Try to get the renovated the rooms”
 of 5 bubbles estherg925, 7 Feb 2017 | Read review
“corner suites are larger”
 of 5 bubbles Ercilia2710, 7 Feb 2017 | Read review
“if you want silence at night, book rooms far from the bars.”
 of 5 bubbles Marcello_Povoa, 6 Feb 2017 | Read review
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