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Dreams Palm Beach Punta Cana

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9,705 Reviews from our TripAdvisor Community

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Showing 8,847: English reviews
Reviewed 11 January 2015

We have stayed at this hotel in December 2014. We arrived to the hotel around 5PM. Check-in almost lasted for one hour. The hotel staff tried to sell their preferred club rooms for 100 USD/day, what a waste of money! Don't upgrade! First impressions: The landings and the communal areas beautiful. The room was dirty, and dated-not even close to...

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15Thank Gergely K
Ottawa
Reviewed 10 January 2015

Visited with my family for 2 weeks in June 2014. Never asked for an upgrade, never was offered in all the trips I made to the hotel until this time. Didn't need it, always paid preferred & somehow they managed (with a few hiccups in here & there) to place us in the rooms we liked (not an ocean view...

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21Thank GlobalMapReader
Maumee, Ohio
Reviewed 9 January 2015

Enjoyed the whole vacation. The Prefered Club was an excellent choice and The Butler Service was well worth the extra. We had Alexander, Wilson and Jose. They were great. Also, Ingrid at check in was very helpfull. The food was excellent! A good time was had by all.

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8Thank Nancy M
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Please receive the warmest greetings from Dreams Palm Beach. We certainly try to make our guests stay as Dreamy as possible; we are glad that our hotel was able to exceed your expectations and that you found all facilities and restaurants to your liking. Thank you for your compliments towards our vibrant staff, they sure make our guests...

Reviewed 9 January 2015 via mobile

We stayed here for a week during New Years 2015, and nothing about this resort was overly impressive. If you wanted exceptional service, or to utilize nicer facilities in the resort, it would definitely cost you extra. Paying for the preferred club does give you some extra perks, but again, the resort does the bare minimum unless extra $$ is...

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13Thank Tdreviews1
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Please receive the warmest greetings from Dreams Palm Beach. We would like to take this opportunity to thank you for sending along your comments and experiences regarding your recent stay with us. Please know that your opinion is of the utmost importance to us. It has come to our attention after reading these comments that we may have...

Atlanta, Georgia
Reviewed 9 January 2015

We visited Punta Cana for the first time and with the exception of some house keeping issues( they took care of immediately but I had to call them every time) the service was excellent and the choice of food and activities for the kids and adults was very good. Every evening they had some activity that would make the evening...

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2Thank Smssharma
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Please receive the warmest greetings from Dreams Palm Beach. It was such an honor to have vacationed with you and for your positive comments made towards our staff, and facilities. It fills us with great satisfaction to know that you thoroughly enjoyed our resort. Thank you for the feedback provided, please know that these have been addressed to...

Reviewed 8 January 2015

Wilson and Jose were our butlers for the entire stay, they were amazing! Wilson in particular meet all our needs and then some.The resort was very nice and the food was better than we expected. Overall a very nice stay.

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4Thank Frank D
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Please receive a warm greeting from Dreams Palm Beach. We appreciate you have taken the time to comment on your recent stay. We welcome all candid comments as this allows us to monitor, improve and correct any deficiencies. . We are extremely happy to read that you thoroughly enjoyed your stay, as well as the food and that...

Reviewed 8 January 2015

Outstanding service!!!!!!!!! We had 14 people in our party of all ages and each had a wonderful experience. The service was amazing. One individual made sure each of us was taken care of at all times; Emelio. In addition, Junior & Raymond made the trip special. The activities around New Years was fantastic.......I have been traveling for the past 22...

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1Thank Claire S
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Receive the warmest greetings from sunny Dreams Palm Beach. It is truly wonderful to read such a positive review and we are proud that we were able to accomplish our goal of exceeding your expectations. Thank you very much for choosing our hotel for this past vacation and giving us the privilege of serving you and most importantly...

Reviewed 7 January 2015

We had a great time here at the resort. I highly recommend upgrading to the Preferred Ocean View Honeymoon Suite, the views are amazing. Ruben was the friendliest preferred concierge who always made sure we were taken care of. Food was OK, Bordeaux was the best by far. Highly recommend this resort.

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1Thank Jstribs
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Receive the warmest greetings from Dreams Palm Beach. Thank you for giving us the honor of welcoming you to your Dreams home away from home and most importantly for sharing your experience regarding this past vacation through this forum; as it helps others at the time of choosing a place to vacation at. We are glad your experience...

Bozeman, Montana
Reviewed 7 January 2015

We really enjoyed our 8 day, 7 night vacation to Dreams Palm Beach. We have stayed at a different resort in Punta Cana about a year and a half ago, and while we really enjoyed both, this place ended up being our favorite. The resort was accommodating with everything that we brought to their attention within a timely manner, and...

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Thank Caitlyn327
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Receive the warmest greetings from Dreams Palm Beach. Thank you for having chosen us as your vacation destination in the Punta Cana area; it was an honor. We thank you for your comments, please know we appreciate them and it means a lot to us, as it helps us know that we are accomplishing our goals of making...

Springfield, Virginia
Reviewed 7 January 2015

Arrived on New Years Eve in time to get settled in before a nice dinner and a spectacular NY Eve celebration put on by the Entertainment Staff. Enjoyed a nice overall 6-day vacation with family. Positives: 1-Food was tasty and readily available at almost any hour of the day. Servers very friendly -in particular, Emilio and Felix in the Cafe...

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5Thank vikingwood
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Greetings from Dreams Palm Beach. Thank you for making Dreams your vacation destination and for sharing such a lovely comment with other reviewers. We are glad your stay at Dreams was pleasant. Please know that all dissatisfactions and issues experienced have already been addressed to the correct manager leader and the appropriate measure have been taken to ensure...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 

Additional Information about Dreams Palm Beach Punta Cana

Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM991 - RM2,525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro
Hotel Style:
#12 Casino Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#16 Spa Hotel in Punta Cana
#17 On the Beach Hotel in Punta Cana
#18 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Palm Beach Punta Cana staff and other travellers.
992 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“recommend beach view”
 of 5 bubbles Baby_blues2, 21 Jan 2017 | Read review
“Preferred Club - Adults Only is a plus”
 of 5 bubbles wdoyleTimonium, 19 Jan 2017 | Read review
“honeymoon suites are best, top floor so you don't hear people above you, stay away from bldg 9”
 of 5 bubbles oneluckyb, 19 Jan 2017 | Read review
“All the rooms are close to the pool”
 of 5 bubbles mm2803, 19 Jan 2017 | Read review
“3rd floor block”
 of 5 bubbles Wisewoman10, 17 Jan 2017 | Read review
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