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Luxury Bahia Principe Esmeralda Don Pablo Collection

7,285 reviews
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Traveller (7905)
Pool & Beach (1989)
Room & Suite (961)
Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“jazmin buffet”(78 reviews)
“garden grill”(299 reviews)
“a la carte”(379 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Luxury Bahia Principe Esmeralda Don Pablo Collection
Special Offer: HAPPINESS SALE -55%
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Reviews (7,285)Write a Review
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431
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2,718
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431
141
115
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11 - 15 of 4,381 reviews
Reviewed 1 week ago

We spent 1 week at the esmeralda, beautiful resort (huge, so be ready to walk!), beach is very nice. The service could be better tough, the lady who took our restaurant reservations was not nice, you could see she was fed up and not happy...More

2  Thank Greg_illouz
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo CollectionResponded 1 week ago

Dear Greg, We feel so sorry to hear that our service has not reached your expectations. We thank you for taking the time of sharing your opinion with others on TripAdvisor which we will take in the highest consideration. Please feel assured that your observations...More

Reviewed 1 week ago via mobile

We stayed at the Esmeralda Dec 2-9. This is definitely not a 5-star resort but a good one and It’s definitely not “luxury”.... maybe it was in the 90’s but not now. Coxsackie Virus We arrived on sat Dec 2. On Wednesday our 6.5 month...More

1  Thank Eleni G
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo CollectionResponded 5 days ago

Dear Eleni, It is unfortunate to know that we did not exceed your expectations. Our client’s opinions are our top priorities and all feedback from them is valued. We extend our most sincere apologies for any difficulties and inconveniences you encountered at our Hotel. Allow...More

Reviewed 1 week ago

Great Hotel .. have been twice at Esmeralda and we love it. Christmas in Bahia Principe, ah .. place to relax and enjoy it. Friendly staff, clean big rooms, beautiful pools, close to the beach and restaurants. Very good food !!!! Martires (worker at the...More

3  Thank chris20tina
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo CollectionResponded 1 week ago

Dear Christina, It is wonderful to read that you were pleased with how you were treated and how our personnel made enjoy a fantastic stay. For all our hardworking staff will be delighted you know that they provided you a beautiful vacation. Looking forward to...More

Reviewed 1 week ago

Travelled Dec 29- Jan 5th. First impression nice but as past reviewers commented showing it's age and wear. Approx 30 min from airport Spacious rooms, bathroom with jetted tub and nice size balcony. HUGE resort but unfortunately not the most organized... It would be helpful...More

2  Thank marla1970
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo CollectionResponded 1 week ago

Dear Marla, Thank you for taking the time to share your experience at our Luxury Bahia Principe Esmeralda. In relation to your observations about our staff, please allow us to inform you that your point of view has quite surprised us, since it is not...More

Reviewed 1 week ago

We had a great vacation at BP Esmeralda over the Christmas holiday. The hotel is part of a large complex of 5 other BP hotels, yet we chose Esmeralda due to its smaller size, proximity to the beach and good reviews. We already vacationed in...More

1  Thank AvidTravelerTO
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo CollectionResponded 6 days ago

Dear Eran, Posts such as yours motivate us to continue striving towards excellence. For all out Luxury Bahia Principe Esmeralda team is wonderful to read that we exceeded your expectations. Please rest assured that your observations have been taken in the highest consideration. Thank you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Tennis Court
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$200 - US$454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Punta Cana
#28 Top resorts Hotel in Punta Cana
#29 Spa Hotel in Punta Cana
#31 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Punta Cana
#28 Top resorts Hotel in Punta Cana
#29 Spa Hotel in Punta Cana
#31 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7905)
Pool & Beach (1989)
Room & Suite (961)
Dining (772)
Hotel & Grounds (4231)
Bathroom (181)
Family and Play Areas (93)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
se2525
12 January 2018|
Answer
Response from BahiaPrincipe_hotels | Property representative |
Hi Se2525. You will find people of all ages in our resorts. Kind regards. Vicky/helpcenter
0
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Nicky S
10 January 2018|
AnswerShow all 3 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Nicky S. Please send an email to the hotel directly and they can send you picture of the hotel gym. info.esmeralda@bahia-principe. com Thank you and kind regards. Vicky/helpcenter
0
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Google Translation
Adorego
8 January 2018|
AnswerShow all 2 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Adorego, It is a pleasure that you have selected us as your vacation destination again. We would like to express profound gratitude for your continued loyalty to our company and brand. Unfortunately, you are not able... More
0
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Google Translation
Room Tips
"Stay in building 94-95 if you want a quiet area"
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"Higher floors have less pests, mosquitos"
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"Ask for quiet area of hotel near gym and buffet restaurant, ground-floor."
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"Building 90 is lively and close to the beach.If you want a quieter location 93,94,95 is for you."
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