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Luxury Bahia Principe Esmeralda

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Traveller (8156)
Pool & Beach (2013)
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Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“don pablo”(357 reviews)
“jazmin buffet”(80 reviews)
“garden grill”(306 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Luxury Bahia Principe Esmeralda
Special Offer: SAMANA, YOUR PARADISE
Offers from Luxury Bahia Principe Esmeralda
Special Offer: SAMANA, YOUR PARADISE
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Reviews (7,504)
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4,522 results
Traveller rating
2,789
1,005
457
148
123
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2,789
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457
148
123
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21 - 25 of 4,522 reviews
Reviewed 2 weeks ago via mobile

This is our second time at the Bahia Principe resort and third time in Punta Cana. This time we have spent ten days at the Bahia Principle Esmeralda. It woud be the best time there if not the seaweed season. This is the first time...More

2  Thank Ruby W
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe EsmeraldaResponded 2 weeks ago

Dear Ruby, We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. We are glad to find out that there were some aspects you find worth to mention, especially our personnel, nice pools, the...More

Reviewed 3 weeks ago via mobile

Rooms and grounds are clean and well kept, but did not experience consistent 5-star service levels. If you speak Spanish you’ll likely not experience any issue communicating with staff. I unfortunately only speak English and did expect at a 5-star Resort there would be a...More

1  Thank Maryann B
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe EsmeraldaResponded 3 weeks ago

Dear Maryann, We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. We are glad to find out that there were some aspects you find worth to mention, especially our grounds and rooms. Please,...More

Reviewed 3 weeks ago via mobile

I'm only giving the 4 star because there have been many fond memories of past visits. We discovered this hotel several years ago while staying at the Ambar. We like the fact that it felt small and it was directly on the beach. There are...More

3  Thank Jds2024
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe EsmeraldaResponded 3 weeks ago

Dear Guest, Thank you for your recent review on TripAdvisor. As repeater client, your opinion is very important to us, represents a challenge for our work, we apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into...More

Reviewed 3 weeks ago via mobile

Let me start with.... this complex is huge! There are 7 separate resorts within this area. We stayed at the Esmeralda, which is family friendly and right at the beach. This review may be a little lengthy... Appearance: the grounds are absolutely beautiful and very...More

8  Thank revuwhennecessary
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe EsmeraldaResponded 3 weeks ago

Dear Guest, Thank you for your comments, it through of this communication our guest give us the opportunity of evaluating our performance and services. We would like to have the opportunity to welcome you once again at Luxury Bahia Principe Esmeralda. Please, do not hesitate...More

Reviewed 3 weeks ago via mobile

we stayed at Esmeralda for 7 days with my 10month old. this was the second vacation for her (first time was to cuba) so I wasn't worried. food was hotel were great. after 3 days my baby developed blisters on body and high fever. I...More

2  Thank Nadine S
Response from Online Reputati... C, Customer Service at Luxury Bahia Principe EsmeraldaResponded 3 weeks ago

Dear Guest, We greatly appreciate all your comments, and we apologize for any inconvenience you may have experienced. Please be assured that your observations have been taken in the highest consideration and shared with the General Manager of our Resort to analyze you mentioned. It’s...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Tennis Court
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$185 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Punta Cana
#34 Top resorts Hotel in Punta Cana
#37 Spa Hotel in Punta Cana
#39 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$185 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Punta Cana
#34 Top resorts Hotel in Punta Cana
#37 Spa Hotel in Punta Cana
#39 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8156)
Pool & Beach (2013)
Room & Suite (1157)
Dining (795)
Family and Play Areas (96)
Amenities (66)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
nate_nazim
16 June 2018|
AnswerShow all 6 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi nate_nazim The hotel open in 2009 however it´s been renovated since then so it´s nice and modern funishing. We are located only about half an hour away from the airport Have a lovely day! Kind regards, Barbara Helpdesk
1
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Google Translation
soupie2014
14 June 2018|
Answer
Response from BahiaPrincipe_hotels | Property representative |
Hi, Bug spray is optional and depends if you are prone to bites. We fumigate the resort daily to ensure that the insects are kept to a minimum. Have a great day. Clare Helpdesk
0
Votes
Google Translation
Midlands56
14 June 2018|
AnswerShow all 2 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Midlands55, You can e-mail the hotel with your requests for the dinners on info.esmerlada@bahia-principe. com and they will confirm at check in. Each restaurant has its own dress code and you can see this infomation on... More
1
Vote
Google Translation
Room Tips
"give your preference to your agent when you book."
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"Rooms close to the beach"
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"Rooms away from pool quieter."
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"Best service"
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