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Luxury Bahia Principe Esmeralda Don Pablo Collection

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6,327 Reviews from our TripAdvisor Community

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Showing 3,844: English reviews
Kabul, Afghanistan
Reviewed 1 week ago

This was my 3rd visit to Bahia principe first one was Ambar Blue and the last two Emeralda one of his kind always around excellent complex and excellent people's from the management team to the Room service people, great entertainment, I would like to say to many excellent people in the Emeralda by name and pleasure they unconditionally service to...

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Helpful?
5Thank Raul R
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Raul, Please allow us to reassure that we are extremely happy to read that you have had one of the best trip. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. It’s our sincere hope to have the opportunity to welcome you in the near future...

Miami, Florida
Reviewed 1 week ago

This is the 3rd time we go and every time the service gets better. I have just great thing to say about the service of each department, from management to room service, special thanks to Julisa,Ruth, our connoisseur, the bartender in Tamarindo pool bar, Marino,and the rest of the group, capuccino lobby bar Hugo,Manolo, and his supervisor Biemvenido, special thanks...

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Helpful?
2Thank gaty921
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, Posts such as yours without a doubt delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. As well, represents a challenge to maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. Please rest assured that your nice comments will be...

Reviewed 1 week ago

this is our secound time here !!! stayed here from jan 28 to fev 4 ,2017 , very clean and the workers are great !! beautiful beach ,2 details i didnèt care for .. 1st, this is an adult resort for jan to may, so it doesnt make sence the bar closes at 11:30 at night, they say its 24hr...

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Helpful?
1Thank Donny B
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Donny, Thank you for expressing your comments, for us every opinion that our guests write us is of most importance and are considered as fundamental elements in the daily improvement of our activities. We hope to see you again among us!! Best regards, Iamed Elena Franco Bahia Principe Bavaro Resort

Burbage, United Kingdom
Reviewed 1 week ago

We had originally booked to go to the Grand Bahia Principe Bavaro (part of the same complex). We did this a year ago in January 2016 having returned from the most wonderful holiday, it was simply perfect and hence why we re-booked for this January (2017). We wouldn't normally go to the same place twice as there are so many...

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Helpful?
1Thank Readster2
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We apologize if you felt you did not receive the service you were entitled to. We regret not being able to fulfill your expectations. We are glad to find out that there were some aspects you find worth to mention, especially our lovely pool, and wonderful beach. We would like to have the opportunity to welcome you once...

Oakville, Canada
Reviewed 1 week ago via mobile

This was our 3rd time to Punta Cana and our 2nd time to the Luxury Bahia Principe Esmeralda. This section is self contained, the perfect size.... you have access to the much much larger resort....casino, marketplace, golf, tennis, mini golf etc, if you choose. We did visit the marketplace a couple of times (trolley or walk) to get some souvenirs....

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Helpful?
4Thank Janet C
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Janet, We greatly appreciate you have chosen for a second time our Luxury Bahia Principe Esmeralda as your holiday destination. We are glad you find worth to mention the good aspects you found. Thank you for sharing your comments. We hope to seeing you for a third time! Kind regards, Iamed Elena Franco Bahia Principe Bavaro Resort

Reviewed 1 week ago via mobile

It's first time we are going to Punta Cana for most people on my group of 13 friends. We are lucky to stay on this resort. The complex are big, we can go to visit and eat from other resort like Bavaro, Punta Cana, Amar and new opening resort name Fantasia. Staff are very friendly and helpful if you are...

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Helpful?
2Thank Sonny H
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, In the name of our General Manager and all staff members we would like to thank you for vacationing with us. It is an honor to hear that you had an amazing time and you are considering coming back to Luxury Bahia Principe Esmeralda or the Fantasia. Yours sincerely, Adriana Peguero Bahia Principe Bavaro Resort

Mi
Reviewed 1 week ago via mobile

Very nice week stay with my wife. Very little complaints: mostly all good. Here's the details: Positives: Pretty easy check-in. Had to travel from main lobby to Esmerelda, but were greeted with a drink and it didn't take long. Very friendly staff throughout the week, and plenty of workers offering to help. Our room in building 90 was on the...

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Helpful?
2Thank T M
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We really appreciate this detailed review and let us inform you that we are happy to learn that we were able to meet your expectations. Guest experiences are the key ingredient to assist us with elevating our services and standards. We hope you will be willing to give us the opportunity to welcome you once again to experience...

Reviewed 1 week ago

We stayed at The Esmeralda adults only section in February 2017. The hotel is very large which is ok but the trams that take you from place to place can be difficult to get. Most of the staff was friendly with the exception of a few. Had to ask for room towels on a number of occasions, face cloths were...

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Helpful?
Thank bernettec2014
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We sincerely regret if the circumstances that you have mentioned may have affected your vacation experience. We would like to extend our most sincere apologies for any inconveniences or difficulties you and your family may have experienced during your stay. Guest satisfaction and quality service is what we strive for. With this aim in mind, feedbacks such as...

Ottawa, Illinois
Reviewed 1 week ago

We upgraded from the Turquesa to the Esmerelda, and we are happy we did. The Esmerelda is adults only. We were there from the 4th of Feb to the 11th. The weather was spectacular, the beach amazing, and the pools were lovely. We didnt have trouble getting beach chairs but we were there by 9 or 9.30 every morning. We...

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Helpful?
2Thank C6845DBrobin
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We are glad to hear that you had an enjoyable experience in our premises. All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We hope you will be willing to give us the opportunity to welcome you once again in Bahia Principe Hotels & Resorts. Greetings...

Cranston, Rhode Island
Reviewed 1 week ago

Great job done by Lucia Guillamon. She made sure we had everything we asked for, to include a reservation at a restaurant each night for our group of 14. The complaints we had with the resort had to do with the food... served in open air restaurants and not everything was either hot or cold (depending on requirement). Two members...

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Helpful?
Thank dcalise
AdrianaPeguero, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We are happy to know that you find worth to mention our great service from Lucia Guillamon, who made your vacation more pleasant. Thank you for posting a review of your recent stay, which have been treated with great interest. We really hope to consider coming back to one of our Bahia Principe Hotels & Resorts. Kind regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM905 - RM2,166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
Reservation Options:
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#25 Top resorts Hotel in Punta Cana
#26 Spa Hotel in Punta Cana
#29 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and other travellers.
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Questions? Get answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is so noisy early mornings, if the room is close to the cleaning storage rooms.”
 of 5 bubbles Sarah_mgh, 23 Feb 2017 | Read review
“If you want peace and quiet avoid rooms overlooking the pool area”
 of 5 bubbles chrisbX1296PF, 22 Feb 2017 | Read review
“If you like peace and quiet, don't get a room near the pool- it can get a little loud.”
 of 5 bubbles melissat509, 20 Feb 2017 | Read review
“Building 90 or 91 are the closest to the pool and the beach.”
  • We were 2nd floor 2nd room fromt eh ocean end.
 of 5 bubbles JodieM601, 20 Feb 2017 | Read review
“Recommend building 90 or 91 on top floor for a view of the ocean.”
 of 5 bubbles Largang, 20 Feb 2017 | Read review
5 of 5