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Hyatt Zilara Cap Cana

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Boulevard Zona Hotelera Playa Juanillo, Punta Cana 23302 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$396
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Free cancellation until 19/04/21
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US$421
US$329
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2372)
Pool & Beach (600)
Dining (262)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Zilara Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 149 hotels in Punta Cana
Location
Cleanliness
Service
Value
Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Airport transportation
Valet parking
Internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Pedicure
Salon
Adults only
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Room service
Safe
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish

Location

Full view
39Car recommended
Grade: 39 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
1,389Reviews163Q+A100Room tips
Traveller rating
  • 1,222
  • 117
  • 28
  • 11
  • 13
Time of year
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  • English
Popular mentions
Stephen C wrote a review Yesterday
Plainfield, United States2 contributions
If you have the opportunity to use a butler, Andrew was outstanding. Joanna and Alphonsia at the Club Pool provided great, attentive service. The hotel is in excellent condition and really is a respite from the typical Caribbean all-inclusive. Cap Cana, and this property specifically, provides a nice bubble where you can relax and disconnect.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
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Kati-Ann S wrote a review Yesterday
New York11 contributions2 helpful votes
+1
Went to celebrate a friend’s birthday, we were hesitant to leave the country during the pandemic but was immediately put at ease at Hyatt Zilara. Food was great. The staff was so friendly, checked in on us daily with info about the day or just to say hello. Our favorites include Amado, Andrew, Boni, Junior, Every, Ivette, Miguel, and Johanna. Would definitely return.
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Date of stay: February 2021Trip type: Travelled with friends
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Fatou C wrote a review Yesterday
3 contributions
Amazing experience. Well staffed with warm, attentive and friendly staff. Everyone went above and beyond to care for us. The property is beautiful and well kept. Joel the F&B manger was amazing. The in terms of entertainment we would have loved to see more of the Dominican culture instead of hearing impersonation of American musicians
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
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estaten2016 wrote a review 1 Mar
Inverness, Florida23 contributions9 helpful votes
Gerson Martinez is a fantastic manager! My husband wrote to him and let him know it was my birthday. When we arrived we had a birthday banner on the door of our beautiful room (4814). Andrew, our butler,made sure we had special treats each day in our room. He got our cabana set up,and checked on us each day. We will definitely request him when we come back! Boni,at the Reef bar, was exemplary. He greeted us by name every day, and knew what we wanted. We missed him when he served at the beach instead of by the pool! Almado was another outstanding employee. He is part of the entertainment team. He saved a bike for me to do water biking one day-SO much fun! He also called us by name and was very helpful. The COVID precautions here are amazing. You are safer here than at your local grocery store. All the staff wear gloves, masks, and many had eye goggles. The silverware is sealed in plastic covering and menus are printed on place mats that are disposed of when you are done. Tables are disinfected and wiped down before you are seated. Masks are required walking around the resort and entering and leaving restaurants. The food is better than any all-inclusive we have been to. The filet Mignon at Waves was tender and melt-in-your-mouth delicious!Breakfast and lunches at Shutters and Chinola were perfect.Noodle and Thread had a wonderful antipasto plate to start a tasty meal.Navigator had wonderful seafood choices. Every meal was a culinary delight. The water park is another perk. We had fun going down the lazy river, and my husband even did one of the slides. There is also a kiddie section that several families with little ones were enjoying. We will be back! The beach is beautiful! The color of the water is amazing! We can't wait to bring our children and grandchildren! Thank you for an unforgettable birthday vacation. We will be back! We plan on bringing our children and grandchildren next time.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Room Tip: higher floors have better ocean views
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1 Helpful vote
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Janery R wrote a review 1 Mar
Miami, United States7 contributions1 helpful vote
This hotel by far has been the best Hyatt I have visited. The cleanliness of the hotel was on another level. You can actually relax and have fun without worrying about being exposed or getting sick. The staff is completely amazing, such friendly and professional individuals. Amado is one of the personnel there and he is completely amazing!! Such a great personality always checking in on us, remember our names made us feel like family you could see his smile through this face mask. Edward is another one that is completely amazing, always happy and helpful. I need to give my respects to Boni a server in the beach and pool area, he works extremely hard to serve everyone in the beach area and despise the warm weather he does it all happily, he was always checking in on us we never had to ask to be served because he was always there. If you visit this place you will meet these guys for sure, they are truly amazing!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
US$317 - US$531 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
375
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Frequently Asked Questions about Hyatt Zilara Cap Cana
Which popular attractions are close to Hyatt Zilara Cap Cana?
Nearby attractions include Juanillo Beach (0.3 km) and Beers of the World (1.0 km).
What are some of the property amenities at Hyatt Zilara Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Zilara Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Zilara Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Zilara Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Zilara Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steak House.
Are there opportunities to exercise at Hyatt Zilara Cap Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hyatt Zilara Cap Cana have an airport shuttle?
Yes, Hyatt Zilara Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Zilara Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Zilara Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Zilara Cap Cana?
The staff speaks multiple languages, including English, Spanish, and French.