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Boulevard Zona Hotelera Playa Juanillo, Punta Cana 23302 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
65 people are viewing this hotel
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Free cancellation until 25/08/21
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Free cancellation until 25/08/21
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Free cancellation until 25/08/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2156)
Pool & Beach (569)
Dining (184)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 146 hotels in Punta Cana
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Room & Suite (127)127
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Valet parking
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Water park
Water sport equipment rentals
Entertainment staff
Evening entertainment
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Neck massage
Steam room
24-hour security
Baggage storage
Gift shop
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Cable / satellite TV
Flatscreen TV
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates


Full view
55Somewhat walkable
Grade: 55 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
1,158Reviews147Q+A81Room tips
Traveller rating
  • 1,068
  • 54
  • 26
  • 9
  • 4
Time of year
Traveller type
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Popular mentions
69Batman wrote a review Today
Singapore, Singapore2 contributions11 helpful votes
Just want to Thank magaly tide and Carolina for there great service and smiles. Always welcoming And helped us with all we need they are truly amazing. Some people We’re hard to speak to as no English but these to alway did great. Thank you. Sandy and nando Cesarone
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Date of stay: March 2021Trip type: Travelled as a couple
Giselle a wrote a review 2 Mar
1 contribution1 helpful vote
Amazing food and service! Friends beef was undercooked but they apologized for it and offered to give her another one. Very kind and helpful staff. Love love love everything about this restaurant. Food was amazing and the look of this restaurant. Wishing there was more dessert options but they were still amazing.
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Date of stay: March 2021Trip type: Travelled with family
1 Helpful vote
Lilia & Eberto wrote a review 2 Mar
Santo Domingo Province, Dominican Republic17 contributions2 helpful votes
This is our third visit to the hotel, and we cant wait to go back! Both ZIVA and ZILARA are the best hotel resort in Dominican Republic .... best hotel best location best service , all the staff gives the most elegant and impecable service , drinks are top quality food is insuperable . Super clean , super covid safe
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
garciajuanf74 wrote a review 2 Mar
Bogota, Colombia3 contributions1 helpful vote
I spent and unforgeteable week in Hyatt Ziva with my family. Excelent service, food, and facilities. My kids and I enjoyed Aquatic Park and some of the touristic activities for wich we made the reservation. Special thanks to Santo, our houskeeping, Keyla from the lounge and their boss, Darling. All of them always willing to help in anything we needed.
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Date of stay: February 2021
Sleep Quality
Room Tip: If your kids aren´t too young, try to choose Swim up rooms. They have their own access to an...
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1 Helpful vote
James Mattern wrote a review 1 Mar
5 contributions1 helpful vote
Our stay at Hyatt Ziva was excellent. The ocean was calm, the beach was soft, the resort was beautiful and the staff was amazing. Yoselyn at The Coffee Bar was very kind and makes great coffee. There are also great popsicles and small snacks and sandwiches which were great for a light lunch. Our butler Leony was always available for anything we needed. Fortunately, every aspect of the resort were so smooth and Housekeeping was so good, there were not any issues that needed to be addressed. Ransel was also always there to ask if we needed anything, coordinated pool activities, and even personally escorted us the Journey’s restaurant when we couldn’t find it one evening. For resort activities, Stephani, Hokenda and Katy at The Anac Pac kids club were wonderful and were always offering fun and creative activities for our kids. Benjamin was also great at coordinating pool activities for my wife and daughter. On the beach, Eliezer was very nice, safety minded, took us for a ride on a catamaran which was extremely exciting. One morning, my son and I walked to get two coffees and two juices for the morning. I got the coffee and my son got the two juices at Bosque Bar next door. Seeing that my son and I had our hands full. The bartender Hector gladly offered to put them on his tray and personally walked with us to our room. The Cocoonz Bar at the club pool is staffed by Andres and Deiby. The both are so welcoming and warm hearted. They were great with my two kids and made them special virgin cocktails for them. They both have a great ability to make the guest the center of their attention. Other employees who did a great job was Ivette and Leonardo up front, Catalino at the hibachi and Luis at the Chinola restaurant. Overall, the experience at Hyatt Zivas was wonderful and we would recommend it to anyone, especially families with children.
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
US$313 - US$560 (Based on Average Rates for a Standard Room)
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
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Frequently Asked Questions about Hyatt Ziva Cap Cana
Which popular attractions are close to Hyatt Ziva Cap Cana?
Nearby attractions include Juanillo Beach (0.7 km) and Beers of the World (0.00 km).
What are some of the property amenities at Hyatt Ziva Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steak House.
Are there opportunities to exercise at Hyatt Ziva Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cap Cana have an airport shuttle?
Yes, Hyatt Ziva Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Ziva Cap Cana?
The staff speaks multiple languages, including English, Spanish, and French.