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The Reserve at Paradisus Palma Real

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Traveller (6111)
Pool & Beach (1205)
Room & Suite (1075)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(810 reviews)
“kids zone”(441 reviews)
“hydro grill”(346 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,986)
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Reviewed 19 April 2017 via mobile

Our family is currently staying at the Reserve at Paradisus Palma Real 4/13-4/20). Anyone who complains about this place is ridiculous....it is truly one of the most amazing places we've ever been to. Whether it's the beauty of the grounds, the white sandy beach, the...More

1  Thank Jeffboudjouk
Reviewed 18 April 2017

Overall we had a fantastic vacation - however if you are travelling with small children beware of which room you are booked into. The "Family Concierge rooms" that the hotel really promotes are on the second floor and there is NO ELEVATOR. Maybe this isn't...More

Thank kitteybegood
Reviewed 18 April 2017

Kelvin Fernandez was our concierge and he did a great job! He showed us the property. He provided us with dinner reservations and recommendations and he went the extra mile to make sure we were taken care of in every aspect. He was worth every...More

Thank wjkelly2017
Reviewed 18 April 2017

We traveled here for spring break and it was awesome. Agustin Nunez as well as Luis at the kids club were the best EVER! Kids had a blast and were busy the entire vacation. Agustin made every accommodation we needed. We celebrated two kids birthdays...More

Thank karagriffin
Reviewed 18 April 2017

The service we received from Agustin Nunez in April 2017 was top notch! He was friendly and efficient without being overbearing. He oversaw our dining reservations and assisted us with a room change as well. He made a point of touching base with us daily...More

1  Thank 31Lauren
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$323 - US$691 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$323 - US$691 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6111)
Pool & Beach (1205)
Room & Suite (1075)
Dining (543)
Family and Play Areas (115)
Amenities (45)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Folz1313
17 June 2018|
Answer
Response from Shengph | Reviewed this property |
I actually check on gps the punta cana and palma real and palma real is closer to the beach and for me its better. I hope i answer your question. If you have inquiries please do i would love to answer it.
0
Votes
PoshPrincessTravel
10 June 2018|
Answer
Response from Travelcrazy0386 | Reviewed this property |
The Concierge is the caretaker of the building. He will make your reservations and ensure all other details with the room are attended to. He can run a children's bath or romantic bath. But they are not considered a butler... More
0
Votes
Room Tips
"All rooms are good and clean"
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"all the rooms r great!!"
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"Get the resort coupons on the very first day since it has an upgrade coupon that is only good on the first..."
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"Love the ocean front and partial ocean view"
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