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Our family is currently staying at the Reserve at Paradisus Palma Real 4/13-4/20). Anyone who complains about this place is ridiculous....it is truly one of the most amazing places we've ever been to.
Whether it's the beauty of the grounds, the white sandy beach, the...More
Overall we had a fantastic vacation - however if you are travelling with small children beware of which room you are booked into. The "Family Concierge rooms" that the hotel really promotes are on the second floor and there is NO ELEVATOR. Maybe this isn't...More
Kelvin Fernandez was our concierge and he did a great job! He showed us the property. He provided us with dinner reservations and recommendations and he went the extra mile to make sure we were taken care of in every aspect. He was worth every...More
We traveled here for spring break and it was awesome. Agustin Nunez as well as Luis at the kids club were the best EVER! Kids had a blast and were busy the entire vacation. Agustin made every accommodation we needed. We celebrated two kids birthdays...More
The service we received from Agustin Nunez in April 2017 was top notch! He was friendly and efficient without being overbearing. He oversaw our dining reservations and assisted us with a room change as well. He made a point of touching base with us daily...More
I actually check on gps the punta cana and palma real and palma real is closer to the beach and for me its better. I hope i answer your question. If you have inquiries please do i would love to answer it.
Response from Travelcrazy0386 | Reviewed this property |
The Concierge is the caretaker of the building. He will make your reservations and ensure all other details with the room are attended to. He can run a children's bath or romantic bath. But they are not considered a butler... More
The Concierge is the caretaker of the building. He will make your reservations and ensure all other details with the room are attended to. He can run a children's bath or romantic bath. But they are not considered a butler being that they have a responsibility to the entire building.