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The Reserve at Paradisus Palma Real

Travellers' Choice award winner
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$422*
US$280*
Great Deal
US$329*
US$422*
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The Reserve at Paradisus Palma Real
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6,930 Reviews from our TripAdvisor Community

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Showing 4,821: English reviews
Gatineau, Canada
Reviewed 16 November 2016

I had great time at this resort. It was my first time at an all inclusive resort and I picked a very good one. It'll be hard to beat. the staff was very friendly. I got to practice my Spanish with them, they were very patient and helpful. The rooms were very nice and clean. The bed was quite comfortable,...

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Helpful?
Thank Ede819
Portsmouth, New Hampshire
Reviewed 15 November 2016 via mobile

Gabriel B. Was amazing during our recent 4 night stay, he met us throughout the day and set everything up for us, endless Coronas in our rooms, dinner reservations, spa treatments, excursions you name it. We did not have to lift a finger! This is our second year doing this trip and we will definitely be back next year!

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Thank TGuarrera
Reviewed 15 November 2016

Incredible experience at the reserve at paradisus Palma real, we stayed at the beach ocean view junior suite and had a fantastic time, very impressed with the great service, Juan Castillo was our concierge for the time we spent in punta cana, he was amazing, helped us and exceeded our expectations in every way, we where pampered non stop. Juan...

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1Thank john p
NY
Reviewed 15 November 2016

The hotel is exquisite and has a very Zen feel to it. The staff was always smiling and extremely friendly. Very family friendly and the food was very good with lots of choices. There are no elevators so if you're not able to climb stairs make sure that you''re on the first floor.

Review collected in partnership with Meliá Hotels International
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Thank mll1
Toronto, Canada
Reviewed 14 November 2016 via mobile

We made a last minute trip to celebrate our son's 3rd birthday. Our concierge, Fernanda, did a fabulous job in organising a surprise dinner and mini party for our boy! Including filling our room with balloons and further surprising him with a balloon bubble bath. All in all the resort ticks all the right boxes!

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Thank coolshoes
Reviewed 14 November 2016 via mobile

Gabriel Bobadilla was amazing! He helped us everyday and checked in on us to make sure we got the Royal treatment. We rented a boat, swam in 5 pool, had lobster tails for lunch and most importantly, caught up with some old friends and made some new ones. Def going back.

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1Thank Sandra B
Denver, Colorado
Reviewed 14 November 2016

We booked the trip on Costco's travel website and got a great price, we read all the reviews and had a hard time believing that all the reviews were so good! This place had to have some flaws right? But when we got there it was beautiful and the people were amazing! We have 2 younger children (2 & 4)...

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1Thank david d
Westfield, New Jersey
Reviewed 14 November 2016

We had a mixed bag stay. The hotel is very nice and modern. Most of the staff are very polite and helpful. The staff at the pool and beach looked after us and we tipped them well. Use "Primo" - really nice guy who could not have been more helpful. The room service is definitely hit and miss. We placed...

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Thank cflynn10
New Orleans, Louisiana
Reviewed 13 November 2016

This was our second trip here, and it did not disappoint. Our Concierge, Gabi was AMAZING, once again. He went above and beyond to make our stay wonderful. The overall service from the ALL of the staff was outstanding. Johnny Acevedo made our meals fun and entertaining at the main hotel. At the Reserve, Bolivar was extremely accommodating when we...

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Thank justjen293
Reviewed 13 November 2016 via mobile

My wife and I had an amazing time at this resort and the family concierge we had in Edward was absolutely awesome! We were constantly and consistently taken care of and always had top service. Rooms were clean and staff was so friendly! We will definitely be back here again in the future!!

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Helpful?
Thank Chris H

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,395 - RM3,384 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
494 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay close to the beach”
MarcelaTorres, 27 May 2017 | Read review
“Upgrade to a premium room, you will not regret it.”
428gregorys, 26 May 2017 | Read review
“Go for the Reserve with a concierge”
edwardosadzinski, 24 May 2017 | Read review
“no elevators to rooms so if going up the stairs a problem reserve a first level from.”
443RobertL, 24 May 2017 | Read review
“No elevators! Our 1BR Master suite was perfect except it was on the third floor.”
JacknJenah, 23 May 2017 | Read review
5 of 5
Melia.com
US$280* /night
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Booking.comUS$329
TravelocityUS$422
Hotels.comUS$422
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*Disclaimer
Prices are for 1 room, 2 adults
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