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The Reserve at Paradisus Palma Real

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The Reserve at Paradisus Palma Real
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6,470 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,471: English reviews
Toronto, Canada
Reviewed 13 August 2016

I travelled with my 10 year old daughter and because this was our first trip to the Punta Cana, I wanted to make sure it was extremely special, so we stayed at The Reserve. Our flight arrived very late and when we checked in we were given a frozen drink and shown to our room. I was very surprised and...

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Thank Samina A
Sandy Spring
Reviewed 13 August 2016 via mobile

Overall this was a good hotel. The good first: Diahana was an awesome concierge. She was attentive to our children by setting bathes with balloons, leaving chocolates with a note and leaving backpacks full of items as a surprise from them each night. She was very nice and left us (parents) a nice surprise for our anniversary. Hicham, the new...

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1Thank Nicole J
Iowa
Reviewed 12 August 2016

Our family has come to the resort once before and we loved it then so we decided to come back again and we hated to go home! We will definitely be coming back again. Our personal concierge Gerson Padua was the best of the best. He was so attentive in making sure we were enjoying everyday at the resort and...

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Thank TKL0402
New York City, New York
Reviewed 12 August 2016

I dont even know where to begin but to say we just had the most amazing family vacation at the Reserve at Paradisus Palma Real!! We stayed in the Oceanfront room in the new building and it was worth every penny! It was a gorgeous room with an amazing view and was extremely convenient and close to everything. The food...

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Thank Sharon S
Reviewed 12 August 2016 via mobile

We traveled to Paradisus Palma Real for our honeymoon and were assigned Armando Minier as our royal service personal butler. The resort was spectacular and offered everything one would expect from a first class resort. Armando did an excellent job at handling anything we needed and was always available via the cellphone given to us and was constantly a present...

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Thank Ryan H
Reviewed 12 August 2016 via mobile

Our butler, Armando Minier, did a great job in providing consistent and wonderful service. He always wanted to make sure that we were happy and was very easy to get ahold of with the cell phone he provided. The only difficulty was the language barrier, but did not take away from the entire experience. Overall, he was very nice and...

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Thank Morgan S
Atlantic City
Reviewed 12 August 2016 via mobile

My wife and I went to the Dominican Republic after hearing so many good things about it. We stayed at Paradisus Resort Punta Cana and I can't begin to tell you how amazing the entire staff was and experience was. While at Paradisus we met one staff in particular (Silvia Aleman) who always stopped and talked to us everyone she...

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Thank Glen S
New York City, New York
Reviewed 12 August 2016

The staff was pleasant, helpful and friendly. They really make you feel welcome. I enjoyed the entertainment as well as the food and workout facility. Concierge Alexander was amazing. He was very attentive and always available. I would like to mention some of the other staff members by name, Chef Luis Beltre, Emmaunel Ceve Rino, Chief Fierro Perez, Enso, Luis,...

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Thank cspann1117
Roseland, New Jersey
Reviewed 12 August 2016

The property is clean/neat and well maintained with plenty to do for kids (9,7,1) the kiddie pool section is alright, not tremendous but it served the purpose. The restaurants and staff throughout the property were excellent. The staff goes out the way to accommodate you and your needs. Not being able to speak Spanish does not limit the communication efforts...

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Thank JFR136
Dublin, California
Reviewed 12 August 2016

Our family of four (kids 10 and 12) just returned from a weeklong vacation at The Reserve. The first thing to know is that this property is part of the Paradisus Palma Real, which is the larger resort which sits adjacent to the beach. The Reserve is much quieter, with a smaller buffet, fewer restaurants and fewer activities. Reserve guests...

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1Thank Vince S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,365 - RM4,546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are the best”
 of 5 bubbles AntonioB140202, 26 Mar 2017 | Read review
“Do not waste your money on a swim out room.”
 of 5 bubbles nibaru, 26 Mar 2017 | Read review
“Every room is nice it's our 2 no time there after paradisus Palma real”
 of 5 bubbles zvezdaz, 23 Mar 2017 | Read review
“The Reserve bathroom lighting could be better. Pillows were too large and hard. When we made the reservations requested 2 full beds, but told that was not an option, ended up with a King Bed and our daughter had to sleep on sofa sleeper. Internet service in rooms was not great, had to go to the lobby.”
 of 5 bubbles stevehI7927FZ, 22 Mar 2017 | Read review
“Rooms at the Reserve are nicer and quieter than at the beach hotel”
 of 5 bubbles H6011EZbarbarab, 20 Mar 2017 | Read review
5 of 5