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The Reserve at Paradisus Palma Real

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The Reserve at Paradisus Palma Real
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6,445 Reviews from our TripAdvisor Community

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Showing 4,450: English reviews
Reviewed 17 July 2016 via mobile

I was in this resort with my mom and my son!!! Is something that we couldn't imagine find people kind like those! The service and the rooms we love it! Peoples like Carlos Peña, Miguel cedeno, ynes, Samantha, Luis, yah and francisca. Good entertainers!! Else the pool concierge tiren and teo!!!! Thanks

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Thank Rosiie R
Reviewed 17 July 2016 via mobile

Being here in this place with my family with those people, with the service is amazing! The pool everything. Kids zone yes, Luis francisca ect... Los animadores Miguel and Carlos. Los pool concierge tiren, teobaldo. Domingo y Jessica. We love it and we'll be back..!! Thanks

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Thank Josenia R
Reviewed 17 July 2016 via mobile

We had an amazing time ! this resort Is an awesome place to be. The people make it better place. Like Carlos peña and Miguel cedeno with them activity everyday. We love the service and the pool is very clean we'll definitely back!

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Thank Angie G
Reviewed 17 July 2016

If you want some AMAZING entertainment while enjoying a drink, Visit Miguel at the bar right outside of Rare Steak house. Me and my friends went to visit him 2 nights in a row and both nights he had totally different tricks. He should actually have his own show or audition for American's Got Talent!!!!!!!!! Please go and Visit him.

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Thank Kmurrell
Reviewed 16 July 2016

To be in my country is one of the best feelings. I love it here and the people are so welcoming and extremely friendly. We have done aerobics, Zumba, and so much more. Carlos Pena and Miguel cedano are very nice here.

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Thank Natalia G
Reviewed 16 July 2016

My wife and I traveled to the Reserve with our twin 6 year-old boys. We had the family concierge package and were lucky enough to receive Andy as our concierge. From our arrival and his private tour of the entire resort to the check out and setting up of our transportation back to the airport, Andy took care of us....

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6Thank Doug G
Reviewed 16 July 2016 via mobile

This is my first time in this resort and the county too. The service is very good and the employees are great and attentive. Me and my family met some of them like carlos and Miguel. The instructors of aqua gym, zumba, ect... We are thinking about to come back just because the people are kind.

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Thank Ang N
Charlottesville, Virginia
Reviewed 16 July 2016 via mobile

This is definitely not a real five star hotel you expected. Food is five star in terms of quality, but three star in terms of quality. Room is cleaned everyday, but all bedding and tower are grey, at least not five star clean. Livable, the pool is nicely designed and beautiful beach. Don't use the hotel hospitality service, the trip...

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Thank 0804shawn
Stratford, Connecticut
Reviewed 16 July 2016

2nd time there with our children and the service was consistent. Laura was our concierge Wilken brought us anything we needed at the pool. Virgilie and Nester were fun and friendly at the bar and the kids club staff made my kids happy (Gissel, Dia, Francisca, Ruby, Nica, Ynes, Luis, Yan, Yesmeily, Guillermina and Samantha) just to name a few....

Review collected in partnership with Meliá Hotels International
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Thank Natalie B
Toronto, Canada
Reviewed 16 July 2016

A group of 11 of us arrived at resort on July 12. We have had an amazing time and so relaxed and recharged. I'd like to make a few comments and tips which I hope can provide a bit insight for your next trip search. Check in: very efficient and took no time to check in all of us. The...

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Thank Lily C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,373 - RM4,509 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is nice it's our 2 no time there after paradisus Palma real”
 of 5 bubbles zvezdaz, 23 Mar 2017 | Read review
“The Reserve bathroom lighting could be better. Pillows were too large and hard. When we made the reservations requested 2 full beds, but told that was not an option, ended up with a King Bed and our daughter had to sleep on sofa sleeper. Internet service in rooms was not great, had to go to the lobby.”
 of 5 bubbles stevehI7927FZ, 22 Mar 2017 | Read review
“Rooms at the Reserve are nicer and quieter than at the beach hotel”
 of 5 bubbles H6011EZbarbarab, 20 Mar 2017 | Read review
“Junior Suites at the beach front are located too close to the evening Entertainment, noisy”
 of 5 bubbles , 20 Mar 2017 | Read review
“Stay at the Reserve and the third floor was amazing! That was the highest level for us in the corner.”
 of 5 bubbles shavanar, 20 Mar 2017 | Read review
5 of 5