Beautiful resort with plenty to do. Friendly staff goes above and beyond to make your stay fun and memorable. Obama and Tomas stuck out as 2 of the best employees of the week we were there. Obama ensured we were all having fun and was a pleasure to be around. Tomas ensured that we were all taken care of at all of the bars. Both men and many other employees represent what the Dreams resorts would want at all positions and locations. The in room tablets could be updated to better represent menu items and hours of the restaurants and shops.
The resort is beautiful and clean. The food is OK. What makes this resort special is the staff. Obama deserves some special recognition for going well above and beyond to ensure our family had a great time. He is an asset to Dreams and as long as he is there I will continue to visit. I would also like to thank Ugery for his hard work and for responding to my requests so quickly, and Dennis for his hospitality and great name.
Just returned from seven glorious days at this beautiful resort!! I was nervous to travel during COVID but felt extremely safe here!! They have thought of everything to make it as safe as possible!!! We never opened a door to a restaurant and was given hand sanitizer before and after eating! The resort is one of the most beautiful places we have been and we travel frequently! Now lets talk about the people who helped make our week so good!! LA (as we knew him) at the pool house was so kind and really made our week!!!! He went above and beyond to make our trip special!!!! Feel Blessed to have met him!!! Also Deyanira in the preferred club who knew our favorite drinks and started making them before we even sat down! Henry from the Spa was great as well!!!! Would definitely recommend this resort!…
We arrived Saturday and were greeted w champagne. Joshua met with us, showed us our room and was very friendly and helpful. Ugery was our butler and was amazing always checking in getting us whatever we needed, sending dinner options for that day. He was wonderful. As far as entertainment, it was so much fun and they get everyone involved- shout out to Kiko, Mandela and Obama and Fley. We all had so much fun hanging w you guys. LA was amazing in helping us set up our excursion which was so much fun. One of the most fun and caring bartenders was Juli, I made sure to see her everyday she was working we had a blast getting to know her and she always made us laugh along w great drinks Juli you have my What’s App get in touch!. Another great bartender was nurys always had a smile and so nice. As far as meals Matilde always greeted us w a smile and was so friendly. Cristo made amazing omelets and always made us laugh. Even security was amazing thanks Hipolito and Tomas for the help w our son. This place was seriously amazing -service, food and fun were had each day by all of us. Can’t wait to go back, next month!…
The resort is absolutely stunning. Hibachi is a must to make reservations for. Entertainment was spectacular around the pool area. Special thanks to Obama for really making the week amazing! Top notch employee at the resort and made everything a little bit better!
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