Dreams Macao Beach Punta Cana
Playa Macao, Punta Cana 23301 Dominican Republic
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US$657
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US$541
Fully refundable before Thu, 14 Dec
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About
#41 of 1,566 hotels in Dominican Republic
Location
Cleanliness
Service
Value
Amid the beauty of Playa Macao, the newest Dreams Macao Beach Punta Cana sits as an idyllic haven where families and couples can experience an Unlimited-Luxury® getaway. Featuring 500 luxuriously appointed suites, guests can experience new spacious villas with double the features. Enjoy limitless gourmet à la carte dining with stylish lounges serving top-shelf spirits, a world-class Spa by Pevonia® and a water park with countless slides and a lazy river—perfect for all ages. Both serenity and adventure can be found at Dreams Macao Beach Punta Cana and you won’t want to miss it. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Saltwater pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Canoeing
Diving
Game room
Snorkelling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Tennis court offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Sofa bed
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Business
Languages Spoken
English, French, Spanish, Italian
Location
37Car recommended
Grade: 37 out of 100
52Restaurantswithin 10 km
21Attractionswithin 10 km
Playa Macao, Punta Cana 23301 Dominican Republic
Getting there
Car HireSee all Punta Cana car hire
7237Reviews395Q+A100Room tips
Reviews
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We did have a few bumps in our vacation but worked them out by midweek . There is some staff that do go above and beyond to make your vacation memorable the ladies at the preferred check in bar are awesome Jose at baggage treasure Moises and Angelo Louis Carlos the cleaning ladies . All of the staff with the children were fantastic. Food is bland hit or miss premium alcohol very limited
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We just returned from a week in a Preferred junior swimout ....we did have some bumps or moments I like to call it but by midweek had it figured out . Fantastic resort for children they treat them so good and are genuine ! There is some staff that go above and beyond to make your vacation memorable some also speak 4 or 5 languages and some there is a barrier. The resort is beautiful and laid out well I can't remember all the names but will attach some picks of people to look for that go above and beyond . I did chat alot with Moises and Angelo, jose in luggage area at the front Carlos and Louis our favorite ladies in the preferred check in area I will try and attach pics so you can look for there faces . Food is hit or miss and really a matter of personal preference we enjoyed the Japanese and Bordeaux and the chicken wings at the pool we did not take in everything the resort had to offer but enjoyed our stay ! Your vacation is what you make it ! …
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Maybe bring some damprid for room they have incense and can spray but it is very humid there...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We had an amazing stay. Our butler Luis went above and beyond for us! We were celebrating a sweet 16 and he made it so special! He was absolutely amazing! 10/10 recommend. Perfect resort for families!
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Second time we have stayed at this resort and will probably be the last. Arrived at the resort around 3:30 and 2 out of the 3 rooms we had booked were not ready and one room wasn’t ready until almost 6. We booked preferred rooms and at the preferred bar they would run out of certain beer on some of the days, why am I paying for preferred if there are no perks to being preferred. My room was a swim out room but had no chairs for the sun deck area but they ended up bringing some on our last day. Cats are walking around the entire resort. Those are the reasons why we will stay somewhere else next time we visit the DR. Carlos our butler was outstanding and for the most part the food was pretty good for an all inclusive, Mexican, Italian, and Japanese in my opinion were the better options and the tacos from the taco truck were excellent…
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was a pleasant experience. The food was great, the rooms very clean, beds are very comfortable. I’m sure I’ve said that on reviews before and I’m sure people are sick of reading the same review. What made Dreams Macao stand out??? It was our butler Domingo. He took an experience that could have been routine and made it awesome, his attention to detail and awareness is second to none. It was his presence and kid glove care that made our entire trip rave worthy!
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Wife and myself have visited many all inclusive resorts. This one did not compete. Many negatives to list. Elevator in our building did not work the entire stay. We luckily were not on the 4th floor. No ice machine working in our building. Closest was 3rd floor next building. Advertisement says mini bar but actually only a couple beers in the refrigerator. Shows were cancelled or not impressive. No fresh towels for 3 days, then asked for clean and brought us bathrobes instead. Many restaurant's were closed. Many amenities were for preferred guests. One main concerns was the only beer available was El Presidente, and booze was clearly watered down. Jack and coke but could not taste the bourbon even with doubles. Beach was basically unswimable with waves and undertow, All swimming was down the beach. Could not get change for ability to tip. Other smaller complaints not worthy of stating. Positives Place was clean. Beach was clean. People were friendly, Buffet was good (where we ate almost exclusively). Enjoyed the stay but will not return to this location. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media, Propietario at Dreams Macao Beach Punta Cana
Responded 2 days ago
Dear Charles, On behalf of the entire team, we would like to thank you for choosing our hotel for your holidays and for posting a review about your experience at Dreams Macao Beach Punta Cana. We would like to express our thankfulness for your wonderful lines referring to the beauty and the service of our hotel and the kindness of our staff. In Dreams Macao Beach Punta Cana we are committed to ensuring our guests the best vacation ever. It is a challenge for us to make all our guests leave our establishment completely satisfied with what we offer and, that`s why we have shared those inconveniences you mentioned with management. Please accept our most sincere apologies for those aspects you mentioned, which we are trying to improve. Finally, we want to remain at your disposal to assist you in your next visit which hopefully is going to be pretty soon. Best Regards, Yailet Payan Social Media Coordinator Macao Beach Punta Cana, Republica Dominicana Tel. (809) 552 0150 info.drmpc@dreamsresorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was very nice and clean. The pools and beach are beautiful. The hotel overall is just the right size to not feel crowded but large enough to spend a week in and great facilities for kids. Loved our stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Social Media, Propietario at Dreams Macao Beach Punta Cana
Responded 2 days ago
Dear Guest, Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation and thank you for taking the time to write this review. We are happy to learn that we could meet your expectations. We look forward to serving you again very soon. Warm Regards, Yailet Payan Social Media Coordinator Macao Beach Punta Cana, Republica Dominicana Tel. (809) 552 0150 info.drmpc@dreamsresorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay. The staff was amazing. However, there are too many kids, and not enough dinner options without paying for the preferred club. Also, you must be in top shape to enjoy the beach completely. It was a difficult walk into the water.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media, Propietario at Dreams Macao Beach Punta Cana
Responded 2 days ago
Dear guest, Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation. It is nice to read that you enjoyed your stay with us. Thank you for sharing your experience with others and we look forward to serving again very soon. Warm Regards, Yailet Payan Social Media Coordinator Macao Beach Punta Cana, Republica Dominicana Tel. (809) 552 0150 info.drmpc@dreamsresorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I am deeply disappointed and concerned by the overall handling of these situations during my stay. The lack of maintenance in the room (Room 2305 Broken Glass sliding door), (At World Cafe insufficient lighting and wet rug leading to my injury, and the subsequent handling of the medical incident and lack of support from the hotel are matters that require your immediate attention and resolution. Ruined our family vacation. Still not recovered!!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media, Propietario at Dreams Macao Beach Punta Cana
Responded 2 days ago
Dear Guest, We so much appreciate you taking the time to share this review about your recent stay at Dreams Macao Beach Punta Cana. We understand you are deeply disappointed and concerned about some maintenance issues and the poor service during your stay. Guest feedback is vital so that we can provide the best service we can, therefore, we have taken note of each matter you had and this information will be passed along to the involved manager for further review, as guest satisfaction is our top priority and we regret that we fell short during your stay. Warmest Regards, Yailet Payan Social Media Coordinator Macao Beach Punta Cana, Republica Dominicana Tel. (809) 552 0150 info.drmpc@dreamsresorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The resort is on amazing beach. Several pools, two water parks: one for toddlers, one for older kids. Good restaurants, several bars. 24/7 coffee shop with cold sandwiches and ice cream, too. Our butler, Adrian, was amazing. He was very personable, answered every question immediately, made sure we were always informed of the day's activities AND sent us a newspaper every day. Just a great guy!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media, Propietario at Dreams Macao Beach Punta Cana
Responded 2 days ago
Dear guest, On behalf of our hotel management and the whole team, we would like to thank you for choosing our hotel Dreams Macao Beach Punta Cana for your well-deserved vacation and highlighting your beautiful experience on TripAdvisor. It is wonderful to read your comments about your recent stay in our hotel, there is nothing better than being able to meet the expectations of our guests. Do not hesitate to come back soon, Yailet Payan Social Media Coordinator Macao Beach Punta Cana, Republica Dominicana Tel. (809) 552 0150 info.drmpc@dreamsresorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$340 - US$605 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
500
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Claim Your ListingDREAMS MACAO BEACH PUNTA CANA: UPDATED 2023 Hotel Reviews, Price Comparison and 12,171 Photos (Dominican Republic) - Tripadvisor
Frequently Asked Questions about Dreams Macao Beach Punta Cana
Which popular attractions are close to Dreams Macao Beach Punta Cana?
Nearby attractions include Tropical Treasure (6.4 km), Hard Rock Casino Punta Cana (7.4 km), and Macao Beach (0.6 km).
What are some of the property amenities at Dreams Macao Beach Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Macao Beach Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Macao Beach Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Macao Beach Punta Cana?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Dreams Macao Beach Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Castaways Restaurant And Bar, and YOUYU Restaurant.
Are there opportunities to exercise at Dreams Macao Beach Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dreams Macao Beach Punta Cana have airport transportation?
Yes, Dreams Macao Beach Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Macao Beach Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Macao Beach Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dreams Macao Beach Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, and Italian.