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#21 of 200 hotels in Punta Cana
Location
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Travellers' Choice
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Horseback riding
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
iPod docking station
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
Spanish
Location
Contact
Playas Uvero Alto, Punta Cana 23000 Dominican Republic
Getting there
Car HireSee all Punta Cana car hire
20243Reviews2406Q+A100Room tips
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It was my husband and I’s first time at an all inclusive resort, and being out of the country. I have nothing but good things to say about the Excellence Punta Cana. Everything from the airport shuttle, to the customer service, food was amazing. All of the employees were so friendly and helpful. I would recommend this resort, or any of the Excellence locations to anyone. Thank you for an incredible vacation.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
I established connection with Ismael with Season Tours before I arrived. He assured me that my husband and i will be very happy at the resort and will ensure we are taken care of. Ismael greeted us at the airport with a luxury vehicle a bottle of champagne to kick off my husband's big birtjday. Arrived at Excellence where we were greeted with more champagne and a very warm welcome by the welcome team. Right away our covid concerns dissapated as we experienced the precautions. Eddison was simply amazing at the reception. Gloria was also extremely helpful. Top notch accomodations the dining experiences at all restaurants especially Magna. Yoel Jose. Eleizer, Adan Indeera Katia, Missy, Julissa, Johnny. Victor. Jose Felix were so warm and friendly, made us feel at home, went out of their way to make the most memorable food drink and dining experiences for us. Ariel and the entertainment team are so talented and created an awesome ambiance filled with fun and entertainment. The Silent party was fun. The Aroma cafe was creme de la creme. The all you can eat bfast is the largest I've seen with the widest variety we've ever seen. The resort as a whole and our room were pristine and well kept 24/7. Pool and beach side drinks food and entertainment experiences were also amazing. Onsite covid testing was a stress free experience. Most definitely will be returning to Excellence Punta Cana. Home away from home for great pampering, fun and relaxation. Just need a little help keeping the mosquitos away. Muchas gracias!!!…
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded 1 Sep 2021
Dear guest, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. In addition, it is a pleasure knowing that you thoroughly enjoyed the benefits of being an Excellence Club guest. We will pass your kind words along to the entire team. Due to the fact that the property is located in a tropical environment, the possibility of the presence of mosquitos is very high. By upholding the standards of keeping insects within the resort to a minimum level, the hotel has a specialized fumigation company which works daily to prevent this type of situation. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cassidy F wrote a review Yesterday
This place is like Disneyland for adults. It’s gorgeous, everyone is friendly, it’s incredibly clean and the overall atmosphere is wonderful. We enjoyed every second of it. We want to shout out these special people for making our stay the absolute best! - Luis Manuel (Coca Cola) from entertainment - Bernardino (Shaggy) from entertainment - Karen (Mini Barbie) from entertainment - Rafael (morning server at Magna) - Kaitia (morning hostess at Magna) - Joel Gonzalez (morning server at Magna) - Salomon (evening server at Chez Isabelle) - Hendruix (server from one of the club pools) - Richard (snack server from club pool aka “yummy yummy”) - Everyone at concierge - The main hostess from The Grill (I’m sorry I couldn’t remember her name) Thank you all!
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Make sure to tip your people! Bring lots of ones. And bring lots and lots and lots of sunscreen.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Entertainment Staff.. Awesome! Hinet, Yulia, Griselda... just to name a few of the restaurant staff, very attentive! We have made this destination as my birthday trip. This year was the first time to schedule the resort and transportation on the website, didn't disappoint. Transportation very punctual.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Excellence Collection, Owner at Excellence Punta Cana
Responded 2 days ago
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your birthday getaway and for taking the time to share this review with the TripAdvisor community. We are delighted to know that our colleagues were able to make your stay a relaxing and memorable experience due to the excellent service provided. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy guests with kind words for our work. We look forward to welcoming you back and have another opportunity to pamper you with our service creating another experience to remember. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to celebrate my husbands 40th birthday. By far the best vacation we have ever been on. This resort has everything! You truly don’t even need to leave the resort to do anything. Relaxation, great food, great drinks and wonderful people!!!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Excellence Collection, Owner at Excellence Punta Cana
Responded 2 days ago
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana to celebrate your husband’s birthday and for taking the time to share this review with other travelers. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were extremely happy with everything at Excellence. All staff were friendly and helpful! We very much enjoyed the entertainment staff (‘Shaggy, Nicki, 911, Black, Coke a Cola’) were all fantastic! They had activities all day and late into the night and did a great job of including everyone! We really enjoyed several of the restaurants, Spice, the Kitchen, Oregano, Lobster House and the Grill steakhouse. Grounds and rooms were very well kept. We would definitely visit again!!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Love the Excellence chain, found this resort not to be up to level of others I have been to in Cancun and Playa Mujeras. Pool NOT heated so too cold to enter in January, breakfast and lunches were buffets instead of sit down restaurants, mini bar replenishing was almost non existent, no small touches in the room like towel animals (I know that sounds silly, but what is expected from other experiences with this chain). Our swim up room received NO sunlight the entire day, so we had to leave the room to enjoy the sun, one of the reasons we upgrade to a swim up room! Drinks were very inconsistent in ingredients depending on which bar made them, some made so poorly they were actually not drinkable. Pillows were quite flat. Employees were very friendly, some making efforts to recognize you. Lovely location, beach was beautiful although red flags every day so no ability to swim in ocean. …
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Excellence Collection, Owner at Excellence Punta Cana
Responded 2 days ago
Dear guest, First of all, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to share this review with the TripAdvisor community. We are delighted to hear from you that you had such a great time with us and we were able to meet your expectations. Your feedback is very important to us because it gives us the opportunity to better understand the areas, we need to focus on in order to offer our guests the best experience ever. It also allows us to find out the services our lovely guests enjoy the most and therefore, we can keep on working in that direction in order to achieve our vision, which is to be the leading group in “All Inclusive Luxury Hotels and Resorts’’ in quality service. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. In addition, the food and beverage area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious drinks in every meal. On the other hand, we are disappointed to read that the pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. It has been a pleasure having you with us and we look forward to hosting you back soon. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danny was very helpful - I received great service from Juan , Edelin, Chrismely(My favorite bartender) -Adam from the steakhouse was an AMAZING waiter , the steak house staff was awesome. My favorite restuarant! - The entertainment staff did a great Job, some were more outgoing than the others ( Thomas- 911) is a Gem! Nicky Minaj- very kind and friendly , Shaggy was awesome as well as Coca cola . Overall the team was fab and the shows were fun. Loved the live music and the silent disco Yubrina the bartender was very rude Francia and the entire concierge team was amazing as well! I will be back in the near future with friends !
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Camper601247 wrote a review 26 Jan
+1
We had such a fun time at Excellence Punta Cana. The resort was beautiful! Rooms were very clean and spacious. We loved that the beach was not crowded and always had an easy time finding a spot. Like I said, the resort is absolutely beautiful but what really stood out to us was the incredible staff! They were all so welcoming and made sure we were having a great time. We would like to shout out: Felix (server), Ramirez (swim up bartender), Luis (coco-cola), 9-1-1, Shaggy (all entertainment), Ozzy (swim up bartender), Hector (swim up bartender), the maids in building 11 floor 2, and Rosa (waitress). I definitely recommend booking your next getaway at Excellence Punta Cana!
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Overall recommended Great --> Grounds and stuff / Well kept resort with friendly speaking English stuff. Good --> Food was just good / decent verity but nothing to write home about. JUST OK --> Although the staff is very attentive tips are expected for every activity from bell boy to bar drinks. Different from Al Carmen we visited 3 years ago. Not that Great --> beach is gorgeous and well maintained but sea is rough with large waves. We had a red flag all 7 days and it looks like it has been there for a while.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$41 - US$424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets excellence punta cana, excellence resort punta cana, excellence punta cana resort, secrets punta cana, excellence punta cana dominican republic, excellence dominican republic, punta cana excellence hotel, excellence punta cana hotel, secret excellence resort punta cana, punta cana secrets excellence, hotel excellence punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
464
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Claim Your ListingEXCELLENCE PUNTA CANA: UPDATED 2023 Resort Reviews, Price Comparison and 22,320 Photos (Dominican Republic) - Tripadvisor
Frequently Asked Questions about Excellence Punta Cana
Which popular attractions are close to Excellence Punta Cana?
Nearby attractions include Tropical Treasure (2.6 km), Sirenis Aquagames Punta Cana (1.5 km), and Nancy Gift and Cigars Shop (2.9 km).
What are some of the property amenities at Excellence Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Excellence Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Excellence Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Excellence Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Florecita Restaurante, and Flavor Market.
Are there opportunities to exercise at Excellence Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Excellence Punta Cana have airport transportation?
Yes, Excellence Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence Punta Cana offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Excellence Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Excellence Punta Cana accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.