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Sirenis Punta Cana Resort Casino & Aquagames

11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sirenis Punta Cana Resort Casino & Aquagames
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8,465 Reviews from our TripAdvisor Community

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Showing 4,606: English reviews
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Bradford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Don't believe everything you read we all had a fantastic holiday. Ok the food isn't always the best but you won't starve. Some of the rooms are dated but cleaned everyday and if there's a problem they put it right. All I can say is we had a great day with no issues.

4Thank bladerunner63
Reviewed 2 days ago NEW

We arrived on the 15th for our ceremony wedding set for the 17th of February. Our Family and friends came from different destinations and bookings and the hotel was very helpful and gave us all rooms close to each other. Ksenia Romashova did an awesome job planning and helping us with our wedding. It was a really special day and...

2Thank 2xDK
Nottingham, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just got back after 2 weeks at this hotel I was a bit nervous having read some of the reviews , to be honest I don't know what they were talking about ! Yes the hotel is being renovated but all done very discreetly didn't effect any part of the holiday . The staff were amazing we were meant to...

9Thank emmaharison
St. John's, Canada
Reviewed 3 days ago NEW

This was our second time to this resort, and we travel on a frequent basis. We are already planning to go back next year with more family. First of all I want to thank Soriviany and Karla for their hospitality and making us feel very welcome. We love this resort and the workers have been nothing but amazing to us....

9Thank salemblair
Reviewed 4 days ago NEWvia mobile

We recently returned from a week long trip with a group of 60! The hotel is very unorganized as people didn't even have rooms assigned (8pm delayed checkin). The rooms were old but ok. The grounds and beach were good as well as the food. Don't expect much from wait-staff or reception. Not very friendly. If you are not a...

3Thank Kim W
Reviewed 4 days ago NEW

I just come back from this lovely place and i have the best holiday ever... I was part of a group of 28 people and we all agreed that the hotel was a big part of our brilliant holiday. The staff was really friendly specially Alexandra and Jose Luis(Restaurant Manager) from the buffet restaurant they were extremely helpful and meet...

5Thank Andrea M
Cradley, United Kingdom
Reviewed 5 days ago NEWvia mobile

So I'm a week into my 2 week holiday and after stressing bout weather .... well I need not of its absolutely roasting haven't seen a drop of rain. The hotel grounds are beautiful and kept immaculate I have to say. Our room is ok yes it's dated but so far no problems. We are block A so in the...

3Thank sarahsmith145
North Bay, Canada
Reviewed 6 days ago NEW

Our family group of 6 members travelled to this resort for a long Easter Weekend vacation. When we arrived our rooms were not ready so they said you can leave your suitcases here in the lobby under the care of the Bell Captain and go swim for an hour. An hour later we returned, still not ready! Another hour and...

2Thank cdntraveller2017
Doncaster, United Kingdom
Reviewed 6 days ago NEWvia mobile

The grounds, pool and beach are lovely, need some work but they try hard to keep it the best it can they are always out clearing the beach from seaweed and cleaning the pool etc. Most of the staff are very friendly although some are very ignorant especially reception staff, don't expect much help!! It is currently very quiet due...

4Thank johnsmith130584
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello johnsmith130584 We apologize for any inconvenience you might have experienced and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally if you want to discuss any issues into more details. I would...

St. John's, Canada
Reviewed 1 week ago

The room was musty smelling, still can't get the scent out of our clothes and they have been laundered twice.The food was terrible, not prepared properly,We found a fruit bat in our room.We had a leak in the ceiling that took 8hrs. to get repaired.Over all it was the most disgusting resort we have stayed at, the staff weren't friendly...

7Thank cjmanuelhart
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello cjmanuelhart Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally if you want to discuss any issues into more details. I would be more than happy to do so. Sincerely...

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Other (53)
11/06/2017 12/06/2017
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  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Paid Internet
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM486 - RM1,160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,249 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stopped in a block main hotel,but people we spoke to in the blocks were very unhappy with issues as damp and mouldy and musty smells”
maureenleal, 15 May 2017 | Read review
“Stay away from Nightly music, theatre stage. Noisy at night.”
RobiKerr, 3 May 2017 | Read review
“Our room was closed to the pool, we really like the location.”
253leilac, 2 May 2017 | Read review
“Do not stay in L04. AC was really noisy. Chairs on patio were really old.”
ba4hire, 30 Apr 2017 | Read review
“No good rooms available for the time being. You have to wait until renovation is complete”
221hassenm, 30 Apr 2017 | Read review
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