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Sirenis Punta Cana Resort Casino & Aquagames

09/05/2017 10/05/2017
1 room 2 adults 0 children
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Sirenis Punta Cana Resort Casino & Aquagames
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8,404 Reviews from our TripAdvisor Community

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Showing 4,585: English reviews
Start your review of Sirenis Punta Cana Resort Casino & Aquagames
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Reviewed yesterday NEWvia mobile

Really amazing resort. Food is great the staff are great especially Ricky who for us stands apart from the other staff for his attentiveness and desire to help. Ricky deserves a promotion and i hope the hotel management notice his effort. The animation team are mostly great. "Will smith" made some comments towards my wife when I wasn't there which...

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Helpful?
2Thank stugardner
Reviewed 3 days ago NEW

My fiance and I travelled to the Sirenis Punta Cana booked through Thompson travel in September 2017. On arrival at the hotel we were greeted by cocktails, beers, cold flannels and an ice cold fruit selection. The check in process was a little slow due to their being a large number of people checking in at the same time but...

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5Thank Laura W
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Laura W First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. We apologize for any inconvenience you might have experienced and we hope you give us the opportunity to be at your service in the near future. Sincerely Abel Morillo...

Reviewed 4 days ago NEWvia mobile

My boyfriend and I booked through Air Transat for our first ever vacation outside of Canada at Sirenis Cocotal in Punta Cana. We stayed there Apr 1-8th. Neither of us were disappointed, despite all the nightmarish reviews I would read almost daily in the weeks leading up to our departure. We did overhear a few complaints from other guests while...

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Helpful?
9Thank JoleneM1980
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello JoleneM1980 Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please don’t hesitate to contact me for anything you might need in a future stay. It will be a pleasure to welcome you again in...

Carbonear, Canada
Reviewed 4 days ago NEW

I loved my week from March 27 to April 3 2017 at the Sirenis ,great people very friendly ,caring staff,lots of entertainment for everyone ,a beautiful lady named Doris took excellent care of our room every day ,great caring services there to take care of you at meal times , clean beaches and pools ,I just loved it there and...

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Helpful?
2Thank _laura_parsons123
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello laura_parsons123 First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. Please don’t hesitate to write me if you decide to come back in the future. Sincerely Abel Morillo Assistant Manager

Oshawa, Ontario, Canada
Reviewed 5 days ago NEW

This will be a long review, as I was so skeptical after reading some real bad reviews.....and once we got to the hotel and the days after, how my opinions changed so drastically. I have travelled a lot over the last 40 years and my expectations are set quite high. We were at Sirenis from April 12-19, over the Easter...

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Helpful?
6Thank Chris D
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Chris D First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. You have put a lot of useful comments in this review to really help people understand the type of resort we are. Please don’t hesitate to write me if...

Newmarket, Canada
Reviewed 5 days ago NEW

Went for a week from April 16-23 for a wedding. This is my 51st all inclusive vacation so I know what's good and bad. The good...the beach, buffet and most of the staff. The bad...the beds are the hardest I have ever slept on, sore every morning . Our safe didn't work and after three tries they couldn't fix it....

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2Thank Mubber55
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Mubber55 First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally if you want to discuss...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 5 days ago NEWvia mobile

We love Sirenis and the staff are incredible. The Entertainment Team in particular stand out by providing a brilliant show each night. Carlos from the team - aka Papa Smurf was outstanding. We loved your Salsa lessons on the beach and aquarobics. Thank you Carlos! Despite always saying there are too many places to see in the world to go...

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2Thank A TripAdvisor Member
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Distinguished Guest I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please don’t hesitate to write me if you decide to come back in the future in order to ensure you spend another amazing trip. Sincerely Abel Morillo Assistant Manager

Toronto, Ontario
Reviewed 6 days ago NEWvia mobile

This place has soooo much potential but running down. The beach is incredible, beautiful, spacious, many shades, activities, etc. The landscape is so green, inviting, meticulously planned and maintained. Some parts of the resort is pretty old and depending on the package you buy, you could be barrier in the funny part. The sales staff (the vacation club) is pretty...

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1Thank michaelq347
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello michaelq347 We thank you very much for your review from your last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. Don’t hesitate to contact me personally if you want to discuss any issues or if you are thinking of coming back to our resort. I’ll be...

Casselman, Canada
Reviewed 1 week ago via mobile

We, a family of 5 - with three children age 12, 6 and 6 visited from April 10th to he 17th - we are SPT member, so this review may be appreciated by other SPT members , as the perks of being a member are none the same as a regular visitor. This is not our first time at this...

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3Thank greengirlof5
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello greengirlof5 Thank you very much for taking time to share your holiday experience with us. It’s a pleasure to hear that you had a lovely holiday at our resort enjoying. Please don’t hesitate to write me if you decide to come back in the future. Sincerely Abel Morillo Assistant Manager

Zeeland, Michigan
Reviewed 1 week ago

My husband and I took our adult children to celebrate our youngest 21st birthday. The staff were so attentive that we all felt very special. Javier and Karla went out of their way to makes us happy. We ate at buffet every morning and beach buffet for lunch. At night we ate at ElRancho steakhouse and Mediterranean restaurant and both...

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Helpful?
3Thank thebrowns687
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello thebrowns687 First of all thank you for choosing our resort as your vacation destination. I’m happy to hear you enjoyed. Please don’t hesitate to contact me for anything you might need in a future stay. It will be a pleasure to welcome you again in the Sirenis Family. Sincerely Abel Morillo Assistant Manager

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09/05/2017 10/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM466 - RM1,002 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Priceline, TripOnline SA, Orbitz, Hotwire, HotelQuickly and Evoline ltd so you can book your Sirenis Punta Cana Resort Casino & Aquagames reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,209 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a renovated room!”
Mubber55, 24 Apr 2017 | Read review
“Cocotal Side”
  • Body fluids on couch
  • Tv...
  • Exposed wires
  • Dirty curtains
  • Exposed wires
Taylor1990, 19 Apr 2017 | Read review
“dont get a room by the lobby the large peacocks squawk and get up on the balconies”
RoxanneL267, 19 Apr 2017 | Read review
“Stay away from tropical side rooms”
inman9228, 19 Apr 2017 | Read review
“Ask for rooms M, N, O, P - They are right in the middle of the resort and closest to the pool.”
lindssw, 17 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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