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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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8,127 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,481: English reviews
Philadelphia, Pennsylvania
Reviewed 27 May 2015 via mobile

We had a short spring break get away here. Fantastic place. The watermark was fun. The Michael Jackson show was awesome. Everything was great except that we couldn't get dinner reservations. We waited at desks waiting for the person to schedule to show up. We were told every day they'd be right out. No one ever showed any of the...

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Helpful?
Thank Beth S
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Beth S, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future and I’ll do my best to make your stay...

Reviewed 27 May 2015 via mobile

I usally dont attend any resorts when i got visit my country, but i had the most exciting time and im glad i did go. The reason i agree to Sirenis it was because of Cecilio Amparo. He highly recommended the place and promise i wouldnt regret it. Mr Amparo not only recommended the place but also make sure personally...

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Helpful?
Thank Sensato_Asp
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Sensato_Asp, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I will definitely pass on your comments to Cecilio as I’m sure he will be so happy to hear that. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back...

Cheshire, United Kingdom
Reviewed 27 May 2015

We went last year and like the Sirenis Hotels so much we are now upgraded members! All the staff here went above and beyond to meet all our needs and ensure we had a great 2 weeks - Carlos our concierge was very helpful. The grounds are well maintained and the beach and ocean are fantastic. The restaurants are all...

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Helpful?
Thank Pete B
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Pete B, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I invite you to contact me at infodominicana@sirenishotels.com when you are planning your next vacation to our...

Philadelphia, Pennsylvania
Reviewed 26 May 2015

bad room bad service bad attitude phone lines broken. gave random people keys to our room. Please do NOT go here they really gave us a terrible experience and I would never go back there for a vacation

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8Thank jay g
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi jay g, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. I’m not sure exactly what happened when you were here...

Caledonia, Canada
Reviewed 26 May 2015

Upon arrival there was some confusion at check-in; they asked if we should have arrived the day before :( While they were figuring out the mix-up, they gave us a wrist band and told us to go get something to eat as the buffet was going to be shutting down very soon. When we came back they had found us...

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2Thank Lorraine B
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Lorraine B Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort....

Otter Lake, Canada
Reviewed 25 May 2015

Hi, this is a long review but after reading other reviews before we left, I thought I should touch on a few things. We had an awesome vacation at the Sirenis Tropical Suites in Punta Cana. We went from April 23rd to the 30th (it was great not having to come home to a pile of snow and a wind...

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10Thank Louey71
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Louey71, Thank you for your great comments. I’m glad to hear you and your family had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as...

Ponce, Puerto Rico
Reviewed 22 May 2015

The facilities have lush beautiful green gardens, but bedrooms are out dated even though they state that they have remodeled. Our room had water leaking from the roomabove us, the electricity would go off every night and it was very uncomfortable to sleep since it is so hot. The food was terrible, same food every day in the main dinning...

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3Thank opierantoni
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi opierantoni, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want...

Phelps, Kentucky
Reviewed 20 May 2015

We had a great week at Sirenis! Abel, really went above and beyond to meet all our needs and ensure we had a great week. The grounds were beautiful and well maintained. Loved seeing Peacocks walking around each evening. I highly recommend Building K if you love the beach! Sit on your patio and watch the beautiful ocean and just...

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4Thank Paulette F
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Paulette F, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I invite you to contact me at infodominicana@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and...

Chicago, Illinois
Reviewed 20 May 2015

Ok so my husband and I took this vacation to get away and to celebrate our one year anniversary. We never took a honeymoon. So like many of you we were worried as we read the reviews. I do not know what people are talking about. First of all, our vacation was very affordable. We for the price we paid,...

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8Thank Cortne A
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Cortne A, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your husband had an amazing holiday with us. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring...

Ontario, Canada
Reviewed 19 May 2015

I have been meaning to write this review for awhile now, and finally had the time. Being SPT members the family was looking forward to Sirenis in the Dominican since the resort in Mexico is amazing. Well we were totally disappointed. The 2nd day at the resort my son had had all his US cash taken from his wallet in...

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5Thank Shelley B
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Shelley B, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com or if you decide to come back in the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM674 - RM1,441 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#61 Top resorts Hotel in Punta Cana
#63 Spa Hotel in Punta Cana
#64 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,125 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our unit was 40 steps from the beach, far left corner by beach.”
 of 5 bubbles bobb735, 22 Feb 2017 | Read review
“Ocean view rooms are super awesome!”
  • Champagne and some fruit!
  • A little something they put together for us!
  • Balloons when we arrived!
 of 5 bubbles LouBelle59, 21 Feb 2017 | Read review
“Look for 3rd floor , look for room facing pool, ocean. All rooms have balconies.”
 of 5 bubbles margaretrodl, 20 Feb 2017 | Read review
“The closer to the beach the quieter it will be”
 of 5 bubbles chamberlain2017, 20 Feb 2017 | Read review
“Ask for an updated room as the older ones are bad very bad.”
 of 5 bubbles Nigel3410, 19 Feb 2017 | Read review
5 of 5