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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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8,111 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,472: English reviews
Thunder Bay, Canada
Reviewed 13 May 2015

Sirenis has some of the best beach quality we've enjoyed anywhere. As per other reviews, always plenty of loungers at pool and beach...and always able to find one with a shade after a short look around. More language barrier than expected, particularly with resort staff. With the DR economy somewhat dependant on tourism, this was a surprise. We recommend staying...

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2Thank dave19602015
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi dave19602015, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. It seems like you have travelled to other places since you came to our resort but if ever you are thinking of coming back, please let me...

Reviewed 13 May 2015 via mobile

We stayed here may 2nd thru 9th with our 2 kids ( 4 &6). We booked w apple vacations and we're very pleased we did. Upon arrival we were a little overwhelmed because the lobby was packed with locals who were enjoying a national holiday. we were whisked away to a private room once they discovered we weren't local and...

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3Thank taracalcei
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi taracalcei, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It...

Midland, Michigan
Reviewed 12 May 2015

My family had a wonderful vacation here. We went with another family, who also had great vacation. We arrived on Saturday, May 2 was also a local holiday, where locals people tried to check in. We thought it would take hours to check in, but Reynaldo took care of us. He gave us wrist bands and let us had our...

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Helpful?
1Thank Marnie712015
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Marnie712015, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much of...

Canada
Reviewed 11 May 2015

I do not recommend this hotel to anyone. This hotel lets outside businesses operate within their establishment and does not regulate, control, manage or overlook these business practices or employee behaviors from stealing, or harassing it's guests. The hotel staff needs to learn better english and be properly informed when guests ask questions or have concerns. This hotel also charges...

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Helpful?
6Thank David v
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi David v, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you...

Toronto
Reviewed 10 May 2015

I have been to the Sirenis Resort in Cancun twice and each time I’ve loved the experience. This was the main reason why I chose this resort to stay in for my first visit to Punta Cana (despite various negative reviews on Trip Advisor). Just like many travelers, I know it’s hard to please everyone and some people are harder...

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4Thank Claudia M
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Claudia M, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or if you are thinking of coming back to our...

Dallastown, Pennsylvania
Reviewed 10 May 2015

We are not PICKY people, because we also know that when visiting a poor(sic) country, you do not expect Four Seasons type accomodations!!! That being said we were VERY much pleased with our trip to Sirenis.Our checkin was very fast and easy, thank you Abel. He took good care of us the whole trip. We arrived early and as expected...

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12Thank Dave D
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Dave D, Thank you so much for sharing your opinion about our resort with everyone. I’m glad to see you had a great time at our resort. I will definitely pass on these comments to our employees as they will be happy to hear they made your stay memorable. It seems like you have travelled to other places since...

Moncton, Canada
Reviewed 10 May 2015

We had ocean view room in building G. Beach was spectacular. We stayed here as members and thus had access to the members-only areas and found service very good. I am a celiac so need gluten-free food, that was a bit of a challenge but some workers really went out of their way to help me out. Kelyn in the...

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Helpful?
Thank Mildred J
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Mildred J, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort....

Dartmouth
Reviewed 8 May 2015

We stayed at this Hotel from April 28 to May 5, 2015. Our first time in D.R. Blown away by the Genuine Humanity of these Beautiful People. My heart was broken for some of the stories of speaking with one young man from Haiti who moved to D.R. to make something of himself. He travels with the vendors who go...

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Helpful?
6Thank R M
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi R M, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want to discuss these issues...

Columbus, New Jersey
Reviewed 8 May 2015

It was our first trip to Dominican Republic on 4/29/15 thru 5/6/15. We had a wonderful stay at Sirenis Punta Cana Resort long beaches, great weather. The hotel staff is very friendly and smiling whenever you spoke to them. The shows at night were good but Michael Jackson night it was by far the best –you won’t be disappointed! Food...

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Helpful?
6Thank Ivanka23
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Ivanka23, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It...

Ottawa, Canada
Reviewed 7 May 2015

We selected the Sirenis vacation package on Air Transat because it advertised that international drinks were included in the all-inclusive package. Unfortunately, that wasn't the case and we were only entitled to domestic drinks. The domestic beer is ok, but the domestic rum and whiskey was terrible. The resort itself was ok, but being forced to drink domestic drinks for...

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Helpful?
2Thank Jim B
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Jim B, First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues into more details. I would be more than happy to do so. Veronika Salikova...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM677 - RM1,421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#61 Top resorts Hotel in Punta Cana
#63 Spa Hotel in Punta Cana
#64 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,120 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The closer to the beach the quieter it will be”
 of 5 bubbles chamberlain2017, 20 Feb 2017 | Read review
“Ask for an updated room as the older ones are bad very bad.”
 of 5 bubbles Nigel3410, 19 Feb 2017 | Read review
“Building K102 Cocotal side, ocean view!”
  • Nightly turn down service
  • K102 Cocotal side view
  • Final day in paradise, view from K102
 of 5 bubbles JJBA2015, 19 Feb 2017 | Read review
“Building Q has been upgraded all others are below any type of standerd STAY AWAY”
 of 5 bubbles 99maureenz, 18 Feb 2017 | Read review
“Ground floor on Tropical Suites Side if you can”
 of 5 bubbles jthomp33, 17 Feb 2017 | Read review
5 of 5