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Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
Grand Palladium Punta Cana Resort & Spa
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7,214 Reviews from our TripAdvisor Community

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Showing 2,584: English reviews
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Toronto, Canada
Reviewed yesterday NEW

Like most people, I usually read reviews on a Resort before booking my Vacation. I also had two friends that visited here, one recommended it and the other did not. Regardless, I decided to go ahead and made the booking. There are four Resorts in this complex, Grand Palladium Punta Cana, Grand Palladium Bavaro, Grand Palladium Palace and Royal Suites....

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Helpful?
Thank John D
Norfolk, Virginia
Reviewed 2 days ago NEWvia mobile

We are currently at grand palladium punta cana and have had a bit of a frustrating visit. The service is not very good, everyone seems annoyed with us for just simply asking for more water at breakfast. The reservation situation for restaurant is seriously the most frustrating thing. The front desk tells us no reservations are needed, yet when we...

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2Thank dukeblu102
Vancouver, Canada
Reviewed 5 days ago NEW

Recently were at this resort and got a great treat of an exquisite mouthwatering Indian Feast freshly cooked lovingly prepared by Chef Siddharta. Great vibe, clean refined street food inspired delicacies. Go assault your senses and make sure you say hi to this phenomenal Chef.

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Helpful?
1Thank freedomandleela
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear freedom and Leela, On behalf of the entire Team Grand Palladium Punta Cana Resort & Spa would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. We are delighted to learn that your expectations were surpassed at...

Carlisle, United Kingdom
Reviewed 1 week ago NEWvia mobile

Fantastic location, gardens well kept. Unfortunately the food let it down. Lots of restaurants to choose from but standard defiantly not 5*. Majority of staff friendly and helpful but everything definitely Dominican time. Needs a shake up.

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Helpful?
2Thank Linda B
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Linda, I would like to thank you for your honest review about your stay in our resort and about our staff, we will be sure to share your comments with our team. Concerning your observation about the restaurants, we will take it into consideration very seriously; in fact, we are actually working in enhancing the menus, as our aim...

london united kingdom
Reviewed 1 week ago NEWvia mobile

We had another fantastic holiday at the grand palladium punta Cana. The weather was fantastic every day apart from the last two days which was a shame but out of anybody's control. The food was amazing and there is so much choice with buffet and gourmet restaurants to choose from. The booking system can work for you with the app...

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Helpful?
1Thank RubyMae50
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear RubyMae50, Thank you very much for your nice review and loyalty to the Endless Privileges offered in all our Grand Palladium Resorts & Spa. I'm happy to learn that you had a nice experience at our wondrous Paradise called Grand Palladium Punta Cana. Reading your comment is so gratifying and is definitely a great reward for all our members...

Santiago de los Caballeros, Dominican Republic
Reviewed 1 week ago

Room was freakin small.. had to call lobby to ask for towels and to clean the room. Even though it was on easter I did not pay 3 star. Service in restaurants take forever. Been to bavaro a thousand times and this was the less quality hotel I ve been to.

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1Thank eileenmesa2009
Sachenca N, Director de Relaciones Públicas at Grand Palladium Punta Cana Resort & Spa, responded to this review
Google Translation

Estimada EileenMesa2009, Muchas gracias por haber seleccionado Grand Palladium Punta Cana para sus vacaciones de Semana Santa. Lamentamos que en...

Reviewed 1 week ago

Had an issue on check in. They wanted to sell an upgrade to a better room and after waiting an hour and a half they tell us they had no rooms. We were told they would get us a different room with a king instead of two beds and we waited another half an hour while they check and told...

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Helpful?
Thank Brien B
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Brien B, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Palace Resort, Spa & Casino. We really appreciate any kind of feedback. We truly lament, not having been able to surpass your expectations with some of our service. Rest assured that your feedback is extremely valuable to us and...

Reviewed 1 week ago via mobile

This is our second year in a row visiting this hotel. Had so much fun the first time that we had to come again!!! The days are full with activities and the nights are for watching shows. The POP staff are the best!!! We couldn't wait to see Raimy (Luki), Indiana, Nelson and Mickey Mau again! Looking forward to coming...

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Helpful?
1Thank Monique S
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Monique S, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort, Spa & Casino on Tripadvisor. We really appreciate for your so kind feedback. We are very proud to know that the excellent service from our staff was, as usual, up to scratch based on your previous...

Jersey, United Kingdom
Reviewed 1 week ago

Resort is absolutely amazing! Staff is helpful and nice, especially waitress - Kristogasolina! We stayed in house number 7, it was just about 2 mins walk to breakfast restaurant and 4 mins to the beach. Beach is clean and beautiful! Food was also really good. I would definitely recommend resort and we will be back!

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2Thank annach2017
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Annach2017 Words are missing to express our gratitude for having chosen Grand Palladium Punta Cana Resort & Spa as your second home in Punta Cana as well as, by sharing your impressions through Tripadvisor with thousands of travelers to our destination. We strive to create unforgettable experiences and it is an honor to hear we have surpassed all your...

Reviewed 1 week ago

Hotel was beautiful, very clean and luxurious. Food and drinks all of a high standard. Entertainment around the pool and during the evening was exceptional. Animation team is wonderfull, margarita, poco pelo, oddet, luis and Addelyn from public relation

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1Thank Lucy H
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Lucy H, Many thanks by your preference in the selection Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also would like to extend our gratitude caused you have shared your experience regarding this trip to our property through Tripadvisor advising future travelers about our excellent services. Besides our guests, our personnel is one of our...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM806 - RM5,983 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#29 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#39 Top resorts Hotel in Punta Cana
#40 Spa Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
#41 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
687 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“House no.7 in Bavaro”
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petronia2017, 23 Mar 2017 | Read review
“Great hotel we had a great time here!”
361amirz, 20 Mar 2017 | Read review
“Room 6802 was in a quiet location, had a path to that room only but didn't have a sea view.”
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5 of 5