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The Reserve at Paradisus Punta Cana

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Traveller (4157)
Pool & Beach (882)
Room & Suite (665)
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Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(642 reviews)
“gabi club”(290 reviews)
“ramon ramirez”(203 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,858)
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Traveller rating
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686
241
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3,061
686
241
71
53
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All reviewsfamily conciergegabi clubramon ramirezmolekids zonedinner reservationswander roagabi beachthe grilldrinky drinkybedroom master suitevento restaurantconcierge serviceyhi spafamily vacationbubble bathkids pool
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11 - 15 of 4,112 reviews
Reviewed 5 days ago via mobile

My wife and I recently returned from a trip to the Dominican Republic. We stayed at the Reserve at Paradisus Punta Cana. It was an amazing trip and we couldn't have been happier with the staff and services that were provided. Our concierge Melanie Cruz...More

Thank tripsandtips
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 4 days ago

Dear Guest, Receive a warm greeting from The Reserve at Paradisus Punta Cana. When I read such a comment I just thought: mission accomplished! We really work hard to create great memories in our guest’s vacation! But our mission haven’t end as we are already...More

Reviewed 5 days ago via mobile

Just got home from a fabulous vacation at the Reserve at Paradisus Punta Cana. I was very happy with the resort - I was especially impressed with the beautiful grounds, the cool beach area with comfy beach beds, gorgeous beach and pool areas, yummy food,...More

Thank Shannon U
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 4 days ago

Dear Shannon, Thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your recent vacacion. I feel very happy to learn that your overall experience while under our care has been memorable and sincerely appreciate the time you have...More

Reviewed 5 days ago via mobile

This is my family first time going to an all inclusive resort. We booked the family concierge service since it is suppose to make our stay easier. Currently three days into our vacation, I don’t think upgrading to the family concierge service is necessary. We...More

Thank lily l
Reviewed 1 week ago

My wife and I traveled to The Reserve from May 11-17. Overall, our experience was great. We enjoyed our time at the resort and relaxed. Upon arrival, we were greeted immediately and taken into the reserve lounge for check in. Out first contact was with...More

1  Thank Jriffle324
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 6 days ago

Dear Jriffle, Greetings from The Reserve at Paradisus, We would like to thank you for your preference selecting our The Reserve at Paradisus Punta Cana for your recent vacations, as well as for letting us know about your experience. We regret the situation experienced and...More

Reviewed 1 week ago via mobile

We traveled with a family of 9. The downside was the buffet food selection and taste of the food in the buffets were not up to par compared to other all inclusive restaurants we have been to. The staff was amazing and they welcomed us...More

Thank Ry M
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 6 days ago

Dear Ry, Receive warm greetings! First of all we would like to thank you for sharing your comment with us, to know that we actually exceeded your expectations fills us of joy and happiness since it’s our mission to make of your vacations a memorable...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Bar/Lounge
Restaurant
Room Service
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$237 - US$637 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Punta Cana
#6 Top resorts Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$237 - US$637 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Punta Cana
#6 Top resorts Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4157)
Pool & Beach (882)
Room & Suite (665)
Dining (339)
Family and Play Areas (76)
Amenities (32)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
CaribbeanTravelGal01
21 May 2018|
AnswerShow all 2 answers
Response from Shannon U | Reviewed this property |
I just got back yesterday. There was a lot of seaweed on the beach. Most resorts tried to take care of it in some way daily or weekly with tea its or taking it. At Paradisus we arrived on a Saturday and the beach only had a... More
0
Votes
Kingabend
14 May 2018|
AnswerShow all 2 answers
Response from sswde | Reviewed this property |
I never had to, as my brothers and I always found a space. Ask downstairs in your building lobby, someone should be able to reserve one for you if you are staying at the property.
0
Votes
tdhjrh
7 May 2018|
Answer
Response from Robert M | Reviewed this property |
Personally I did but only at the start and end... its made very clear that its not expected... we had family concierge and she did actually try to resist ... as for bar staff bell hops etc... they certainly dont behave as... More
0
Votes
Room Tips
"would recommend higher floor and pool side"
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"Room by the lobby very convenient!"
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"Rooms are very convenient to find the buffet, the beach and the gold cars come around very frequent."
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"If you want to be by the beach request a room near Gabi Beach. Otherwise, you have to take a golf cart to..."
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