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Four Points by Sheraton Puntacana Village

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Boulevard 1ero De Noviembre, Punta Cana 23300 Dominican Republic
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Traveller (319)
Room & Suite (255)
Dining (49)
What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Puntacana Village
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#59 of 197 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Close to Everything. Four Points by Sheraton Puntacana Village is conveniently located in front of Punta Cana International Airport (PUJ). Situated in the heart of a busy commercial area, our full-service hotel in Punta Cana, Domincan Republic provides direct access to the broad range of shopping and dining options of Galerías Punta Cana. It’s an easy drive to the pristine Playa Blanca, to world-class golf courses, or to Santo Domingo along the nearby Coral Highway.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Free shuttle or taxi services
Airport transportation
Car hire
Banquet room
Meeting rooms
Salon
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Picnic area
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Fireplace
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
Spanish
Hotel links
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676Reviews46Q+A68Room tips
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Most Recent
Juan M wrote a review 16 Sep
Santo Domingo, Dominican Republic4 contributions
The room was with A strange smell and also full of cockroaches all over the room also the bed stinks, the worst hotel, the say the breakfast was included but I prefer to eat in another cuz if we have roaches in the room I can't imagine the kitchen.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarik Rabanales, General Manager at Four Points by Sheraton Puntacana Village
Responded 1 week ago
Thank you for posting your comments about your recent stay, we are sorry for not meeting your total expectations, we are taking care of this feedback and specific areas you mentioned here. We really hope you come back to show you the true and renewed experience of The Four Points by Sheraton Puntacana Village
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CravingSun wrote a review Aug 2022
Toronto, Canada9 contributions1 helpful vote
Hotel's Favourite
I’ve stayed at this hotel a number of times over the years. Every time I arrive , no matter how long it has been since my last stay they make it so welcoming. It all starts with check in. . On my most recent stay - Cherwin and Julia were at the front desk and made sure everything went smoothly. That same helpful attitude at check in, was the same throughout my whole stay. Everyone else I dealt with, from the restaurant, the bar and the rest of the staff had the the same welcoming and helpful attitude. Hotel is kept up very well and location is ideal , across from Punta Cana Village which has a great selection of restaurants, bars, and stores. Access to Playa Blanca beach is also very convenient via shuttle. If in Punta Cana for a few days or longer, check out this hotel. The combination. Of great location along with helpful and welcoming staff make it a place to visit.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Astrid O wrote a review Jul 2022
Aguada, Puerto Rico105 contributions16 helpful votes
We were 4 travelers from Puerto Rico who made a roundtrip connection from San Juan to Punta Cana before our destination(Frankfurt). On our return flight, we needed to spend the night before going back to San Juan but every single accomodation place in the city was a resort and we just needed a basic hotel where we could get a good sleep. Four Points was the solution! We stayed from June 22nd to 23rd. They provided a shuttle from and to the airport and we were professionally greeted on check-in. Rooms were clean and beds were comfortable, and breakfast was delicious and surpassed our expectations, would stay there again
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Date of stay: June 2022
Rooms
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ray Williams wrote a review Jun 2022
Honolulu, Hawaii2 contributions
I was pleasantly surprised with the family, friendly atmosphere. Our first dinner we where greeted by a very friendly Mr Esequiel. He took our orders, gave recommendations to some of the foods and drinks that we might like and even helped me find a great place to propose to my future wife. Mr Esequiel’s daily, professional, kindness and warmth was something that myself and my fiancé looked forward to whenever we had our wonderful meals, drinks and desserts and of course his fellow colleagues were just as helpful. We felt like we where coming to have a meal with family there. My fiancé Marley and I will most definitely come back and stay here at Four Points Puntacana again. Thank you and Aloha for making our first Christmas and New Year together even more special. PS, John was also an outstanding server that always made smile too 😊 Aloha,Ray Williams Honolulu Hawaii🤙🏾🌴
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matt B wrote a review May 2022
Santo Domingo, Dominican Republic16 contributions18 helpful votes
From check-in to checkout, my wife and I had a great experience during our recent overnight at the Four Points. Our room was bright, spacious and super clean. The bed and pillows were especially comfortable and gave us a good night’s sleep. The multilingual staff was pleasant and helpful, too, and wi-fi was fast and reliable. Staying onsite for dinner, we enjoyed burgers and drinks from the food truck out front, and in the morning we found everything we wanted and more among the ample offerings at the breakfast buffet. On a scale of 1-10, we give Four Points a 10!
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Florida Fireman wrote a review May 2022
Mulberry, Florida30 contributions7 helpful votes
We flew into Punta Cana a day early. We decided to stay at the Four Points by Sheraton since it was a Marriott property and obviously close to the airport. The check-in process was super fast and easy. The front desk agent was friendly. We arrived around 345pm. Later that evening, I attempted to take a shower and there was no hot water. I called the front desk and the lady told me it would be two hours. I called about 7pm so we were looking at 9pm before we had water. We had been up since 345am so we could catch our flight. We were absolutely exhausted. I decided to take a cold shower anyways but my girlfriend vhose to wait. The next morning, my girlfriend turns the shower on and still no hot water. I called the front desk bit there was no answer. I walked down there and asked the guy about it and he said just two hours. I told him rhats what I was told last night too. He said well you have water. I said, yeah we do but it's cold. He said hut you still have water. I wasn't looking for a drink. I was lookin for a shower. Needless to say she took a cold shower as well. The food is not the best. We were served a brownie that was not cooked on the inside. I've called Marriott in hopes of getting the points returned I used for this stay. I'm not too hopeful on that.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarik Rabanales, General Manager at Four Points by Sheraton Puntacana Village
Responded 6 May 2022
Thank you for posting your comments about your recent stay, we are sorry for not meeting your total expectations, we are taking care of this feedback and specific areas you mentioned here. We really hope you come back to show you the true and renewed experience of The Four Points by Sheraton Puntacana Village
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheExoticAdventurer wrote a review Apr 2022
Miami, Florida148 contributions38 helpful votes
We stayed at this hotel for 3 nights and found every aspect of the stay to be perfect. Upon arrival at Punta Cana Airport we called the hotel and the free shuttle service was quickly dispatched to pick us up. There is a sign in the pickup area of the airport so you know exactly where the shuttle will arrive. Upon check-in and throughout our stay we found the staff to be very friendly and helpful. The check-in staff applied all of the perks that apply to our Marriott Bonvoy status, including complimentary breakfast and an upgraded room. The room was clean and well-maintained. The internet was fast and easy to connect to. The bed was very comfortable and allowed for a great rest! The breakfast buffet each morning was very impressive. There was a great mix, including a manned hot-foods section with a chef preparing omelets and other delicious Dominican specialities. They also offered continental options such as pancakes and a vast variety of breads. For the sweet tooth, the pastries section was filled with Dominican goodies. Fresh fruits were also offered in both a fruit-salad option and peelable fruits to grab. As for beverages, they had a great selection of Dominican fruit juices, teas and coffee. We ate dinner at the hotel twice. The ribeye steak was delicious and came with grilled vegetables. The price was reasonable for a chain hotel. Across the street is a little shopping/dining village. One of the restaurants we tried was a disappointment, but the other was enjoyable (a little pizza place right across the street from the hotel and right across from the Wendy's). For the return to the airport, the hotel once again provided the on-demand complimentary shuttle. You simply let the front desk know when you need it and they make sure it's there for you. We would definitely stay at this hotel again!
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Date of stay: April 2022
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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starmaster23 wrote a review Mar 2022
Las Vegas, Nevada8 contributions10 helpful votes
The worst: Real scam, they double charged me, they charged in in dominican Peso and then in USD. had to open and investigation with my credit card company The bad: no recognition of the Marriott Bonvoy. The good: great location, nice rooms, very clean. I would definitely NOT recommend.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarik Rabanales, General Manager at Four Points by Sheraton Puntacana Village
Responded 14 Mar 2022
Thank you for posting your comments about your recent stay, we are sorry for not meeting your total expectations, we are taking care of this feedback and specific areas you mentioned here. We really hope you come back to show you the true and renewed experience of The Four Points by Sheraton Puntacana Village
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vytautas D wrote a review Nov 2021
Vilnius, Lithuania8 contributions1 helpful vote
Service was very bad at the hotel. Had to wait for more than half an hour for a glass of beer and a cocktail. Then got feedback that cocktail was not possible because they did not have pineapple juice, so we had to choose something else and wait even more. We also had an issue with late checkout, agreed a day before for 2pm late checkout, even though based on loyalty program titanium status hotel must give 4pm. On the check out day the front desk said the late checkout was not possible anymore and we had to move out at standard time. I appreciate the hotel is busy, but the way and arrogance we were treated, in particular by shift leader Hylenna, was far from Marriott standards. That ruined our mood the for the afternoon.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarik Rabanales, General Manager at Four Points by Sheraton Puntacana Village
Responded 23 Dec 2021
Thank you for posting your comments about your recent stay, we are sorry for not meeting your total expectations, we are taking care of this feedback and specific areas you mentioned here. We really hope you come back to show you the true and renewed experience of The Four Points by Sheraton Puntacana Village
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dariomartinezb wrote a review Sep 2021
Santo Domingo, Dominican Republic5 contributions10 helpful votes
Four Points by Sheraton is an executive hotel, ideal for travelers that prefer to stay away from noise and many kids spreading sand all over the place. We stayed as a family and while it's not close to the beach, it's possible to to to a portion of Punta Cana beach monitored by this and other hotels. We didn't bother going to the beach, as we enjoy more the peace and tranquility. They have a small pool (both in size and in depth), enough to entertain your small kids and take some sun rays. They have a gym, Wi-Fi is strong everywhere so you can work as well in your room, in the lobby or by the pool. Personnel is extremely helpful, friendly, very diligent, easy to get help from. This is always a plus, trust me. Four Points is located just in front of the Punta Cana Village, a cozy plaza with many small shops and restaurants that really have an overall nice atmosphere. The Village is a great place to have dinner and lunch (Four Points only offers breakfast buffet, up to noon on weekends, 10am weekdays). If you are on the tranquil side and prefer to wander around doing your own stuff instead of having everything offered by an All-Inclusive (which quality is not usually the best), the Four Points is as good as it can get.
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Date of stay: September 2021
Value
Cleanliness
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Room Tip: Room view is not a selling point of this hotel, windows face the parking lot. Due to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
US$137 - US$169 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
125
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Frequently Asked Questions about Four Points by Sheraton Puntacana Village
Which popular attractions are close to Four Points by Sheraton Puntacana Village?
Nearby attractions include Punta Cava (0.2 km), Ritual Cigar Lounge & Bar (0.3 km), and Myborastore (0.1 km).
What are some of the property amenities at Four Points by Sheraton Puntacana Village?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Puntacana Village?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Four Points by Sheraton Puntacana Village?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Puntacana Village?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Puntacana Village?
Conveniently located restaurants include Bar Trattoria Mamma Luisa, La Cava Kitchen & Bar, and Gourmet Market.
Are there opportunities to exercise at Four Points by Sheraton Puntacana Village?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Puntacana Village have airport transportation?
Yes, Four Points by Sheraton Puntacana Village offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Four Points by Sheraton Puntacana Village offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Four Points by Sheraton Puntacana Village accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.