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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
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783 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Houston, Texas
Reviewed 1 week ago

I stayed at the Westin resort for 5 days before Thanksgiving in Nov 2016. Like other reviews state, all of the rooms have a balcony with an ocean view. The rooms were very clean and the beds were comfortable. I went to the gym one day and they have treadmills, a couple weight machines, elliptical machine, and a rack of...

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Helpful?
Thank Rachel D
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Rachel D, Thank you very much fo choosing us for your vacation in Punta Cana It's always a pleasure to welcome our SPG members, and we're glad to hear that you had a renewal stay in our resort. We're happy to hear that enjoyed the beautiful beach, facilities, delicious food and attentive service of our people. We truly appreciate...

Shelton, Connecticut
Reviewed 1 week ago via mobile

This is our second time here this year. Quick flight from JFK & the hotel is only 7 minutes from the airport. Great beach, nice restaurants in the area & everyone is so nice. They have a shuttle to take you to & from dinner & there's a great restaurant that you can walk to on the beach. Room#300 is...

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Helpful?
Thank Sue P
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Sue P, Thank you for taking the time to write a review about our resort. We are delighted you enjoyed your stay with us, we are very happy by reading this review and know that you found with us exactly what you deserved. Please come back soon and we will be more than happy to welcome you again. Warm...

Leesburg, Virginia
Reviewed 1 week ago

Great location, on the beach. Excellent staff, very helpful. On the White Beach, could not have been better unless it was free. Hotel offers many excursions, that are not posted on their website. Restaurants are great, rooms fantastic.

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Helpful?
Thank Frank A
Yarik0912, Front Office Manager at The Westin Puntacana Resort & Club, responded to this review

Good morning Frank A Warm greetings from The Westin Puntacana Resort & Club We would like to thank you for posting a nice comment about your visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. Please come back soon and we...

FL
Reviewed 1 week ago via mobile

I love the Westins and i love being an SPG customer with a stellar reputation of hotels. The Sheraton four points is a wonderful accommodating location which is close to the this Westin. I have recommended both hotels to many many travelers which im always happy to share with.. i did encounter a very awkward situation at this Westin resort...

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Helpful?
Thank stacey10
NYC
Reviewed 1 week ago

I always wanted to go to the Dominican Republic and am not sure that the Westin gives you that experience. It is beautiful and the beach and pool area is one of the best. There are a lot of bugs around the resort. I understand I am in the Caribbean but this is a Westin. I do not need to...

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Helpful?
1Thank mikefaud1
Yarik0912, Front Office Manager at The Westin Puntacana Resort & Club, responded to this review

Hello mikefaud1 Thank you for taking the time to review of the new beautiful Westin Puntacana Resort & Club We are sorry that you have had a negative experience in our hotel; we are quite concerned about this because all the reviews we have been getting in the last few weeks have been extremely positive. We apologize for some of...

Washington DC, District of Columbia
Reviewed 1 week ago

This is a first class resort. I stayed here for a week at the beginning of Oct. 2016. The rooms are fresh and clean, the beds are comfortable. All rooms had balconies. The staff was friendly and accommodating. Several dining and drinking options within the hotel including a cigar bar. The beach and pool were also terrific. The food at...

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Helpful?
Thank philhelb
Yarik0912, Front Office Manager at The Westin Puntacana Resort & Club, responded to this review

Good afternoon philhelb Warm greetings from The Westin Puntacana Resort & Club We would like to thank you for posting a nice comment about your first visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. Please come back soon and we...

Reviewed 2 weeks ago via mobile

We stayed here when our flight back to the USA got cancelled and rescheduled to the next day. They were very accommodating. The room was beautiful - VERY nice. Beds were great. We had the chance to check out the beach in the morning before we left - very well kept and pretty. This is a very classy hotel. Many...

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Helpful?
Thank Kevin H
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Kevin H, Thank you very much of a fantastic review. We are so happy and pleased to know that you and your family had a great time at our property. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Again, we thank you for your great feedback and we hope to have...

Reviewed 3 weeks ago via mobile

The Westin resort is just beautiful. Not many people, as most of tourists choose all inclusive and this one is not. It has a cigar bar, and other three. Very nice swimming pool area, but most important, beautiful beach! Food and drinks are very good. There is a free bus coming every hour that you can take to go to...

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Helpful?
Thank Nina D
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Nina D, Thank you so much for your review, we loved your comments and tips for travelers. We also want to thank you for choosing Westin Puntacana as your Caribbean gateway. We look forward to welcome you near future. Best.

Isle of Palms, SC
Reviewed 3 weeks ago

In an effort to save the readers’ time, below is quick synopsis. If you would like more detail read on after that… Reception - Was very good and did not take too long. Grounds – Very pretty and well maintained. Room - The view from our top floor premium suite was one of the prettiest I have ever seen, which...

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Helpful?
Thank liquidbreeze
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear liquidbreeze, We would like to thank you for posting a detailed review of us. We always care about our valued guests and read carefully every comment to follow up with the proper department. We are sorry that you have had a negative experience in our hotel; we are quite concerned about this because all the reviews we have been...

Reviewed 3 weeks ago

The place is clean, quiet and with the best service I've ever the see. The food is also very good with a lot of options. When it comes to the beach, this one is very quiet and clean with not to much people which is a plus. The internet service is very good as well.

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Helpful?
Thank Jonathan G
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Jonathan G, We would like to thank you for your fantastic comment; we are very happy by reading this review and know that you found with us exactly what you deserved. Please do not hesitate to come back, we will be ready to offer you the best.!!

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM756 - RM2,067 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#31 Spa Hotel in Punta Cana
#33 On the Beach Hotel in Punta Cana
#35 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
91 questions
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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a beach view, most rooms have one”
 of 5 bubbles FrankA656, 28 Nov 2016 | Read review
“Don't even try”
 of 5 bubbles mikefaud1, 28 Nov 2016 | Read review
“Top floors (400’s) facing the ocean are best.”
  • View from the suite
 of 5 bubbles liquidbreeze, 15 Nov 2016 | Read review
“Rooms that face the pool have the best view”
 of 5 bubbles phil0menaq, 11 Nov 2016 | Read review
“All rooms have ocean view so no worries here.”
 of 5 bubbles XMARTTRAVELER, 3 Nov 2016 | Read review
5 of 5
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