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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
The Westin Puntacana Resort & Club
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843 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Ottawa, Canada
Reviewed 3 days ago NEWvia mobile

Hotel is close to airport, almost within walking distance. Beach is great with nice sand and lots of beach chairs. Pool is large and ok. Rooms were large and beds comfortable. Restaurant food was okay but prices were reasonable for a resort.

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Helpful?
1Thank Warren L
Richmond, Virginia
Reviewed 4 days ago NEW

This is my second time at the Westin Punta Cana. The hotel is a standard Westin with comfortable beds, tasteful décor, and clean accommodations. The hotel is only 10 minutes from the airport (and yet the cost is $20 each way). If you arrange the car through the front desk, you won't have to deal with the taxi solicitations when...

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Helpful?
1Thank SLW0815
Puntacana Resor... a, Gerente at The Westin Puntacana Resort & Club, responded to this review

Dear SLW0815, Greetings from The Westin Punta Cana. Thank you for choosing our property on a second time we appreaciatte your loyalty, We really thank you for taking your time to post this detail review, its a great feedback for all the things we have to improve, please accept our sincery appologie for any service inconvenience that occur during your...

Phoenix, AZ
Reviewed 5 days ago NEWvia mobile

I am very much a go go go type person. When we got here, I finally had a chance to breathe. We actually extended our stay and decided to forgo our next destination because it was so nice here. If you want to get away from everything, this is your place. The hotel has a shuttle all around the Punta...

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Helpful?
1Thank JennyP0103
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear JennyP0103, We are very happy that you had a very good stay overall and thank you for pointing out so many positives in our hotel and resort. We are also happy that you like the natural lagoons; this is something that everyone that visits them mentions as something truly unique. Thank you for singling out our associate, Francisco and...

Lexington, Massachusetts
Reviewed 5 days ago NEW

Very nice place for family. Overall a great location with friendly staff and lots of fun activities for kids. It was not overly crowded even during the holidays. They could provide additional free transportation options to various other locations to reduce wait times specially for families with little kids. The staff was awesome. The tennis court facility was awesome. The...

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Helpful?
1Thank spectrand
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear spectrand, We would like to thank you for taking the time to post this amazing review; we care about every detail our valued guests can provide to us and we can read that you enjoyed our resort and surroundings very much. We do have a complementary shuttle that runs around the property, and it takes you into the Puntacana...

Cayman Islands
Reviewed 6 days ago NEW

Really enjoyed the Hotel and amenities while on a golf trip in Punta Cana. Employees are very friendly and professional. Nice food at all the restaurants and good beverages at the bars. All good overall.

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Helpful?
1Thank FrancoJam
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear FrancoJam, We are happy that you enjoyed the hotel facilities, services and the amenities offered to hotel guests in Puntacana Resort & Club. We work very hard to keep our golf courses at a top world-class level. We hope that you and your family come back one day to The Westin Puntacana Resort & Club! Have a great day!

New Jersey
Reviewed 1 week ago

This is an amazing hotel. The amenities and service are top-notch. Everything at the hotel is perfect, from the rooms, to the pools and beach, to the dinning and bar options. It is all luxurious! And the staff pay attention to every detail, making the experience unforgettable. Kenia -- doing double duty the front desk and concierge desk -- deserves...

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Helpful?
1Thank dgr11268
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear dgr11268, We deeply thank you for sharing your review with us, to know that our effort was worth it fills us of joy and happiness since it’s our main goal to make of each of our guests vacations an unforgettable experience, we assure our associate Kenia mentioned on this comment will be congratulated from our part and from yours...

Hudson, Ohio
Reviewed 1 week ago

This resort was everything we were looking for in a relaxing get away. The rooms are spacious and clean, plenty of towels and bottled water is provided. The staff is very friendly and helpful. The pool looked nice, but we spent all of our time at the beautiful beach, where there are plenty of chairs and shade. We enjoyed playing...

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Helpful?
1Thank susie1231
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear susie1231, Thank you very much for taking the time to share your comments with us. We're glad to hear that you had such a great time in our resort and enjoyed the beautiful beach, facilities and attentive service of our people. We are also happy that you like the natural lagoons; this is something that everyone that visits them...

Lake of the Ozarks, Missouri
Reviewed 1 week ago via mobile

Love this place. Quiet, secluded. Staff is excellent. Always there with a smile but never intrusive. Breakfast is wonderful! Rooms are good sized and very typical of Caribbean/Mexico resorts. Beds are comfortable and big, large shower!! Pool is large with a lounge chair deck in the pool. Large wading pool for the kids. Beach is nice, water off the beach...

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Helpful?
1Thank Flycactus
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear CactusOgre, Many thanks for dedicated a moment out of your valuable time to share your opinion about us with other travelers around the world. We're glad to hear that you had such a great time in our resort and enjoyed the beautiful beach, facilities, delicious food and attentive service of our people. We truly appreciate your kind comments and...

Minneapolis, Minnesota
Reviewed 1 week ago

I only have wonderful things to say about the Westin hotel in Punta Cana. The hotel is greatly located, the beach is private and out of one of this beautiful postcard you might received from friends. The many restaurants in the premise offer wide menu options even for the most difficult taste buds. But what really puts this hotel on...

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Helpful?
1Thank Arginia
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Arginia, We would like to thank you for your fantastic comment; we are very happy by reading this review and know that you found with us exactly what you deserved. I will share your comments with with Francisco and Dery and we´ll recognize them for the excellent service they provided you. Did you have the chance to visit our...

Maryland
Reviewed 1 week ago

Room was perfect. Wonderful view of the water and pool. Staff very accommodating. Meals were not always up to our standard. Ordered the local snapper once, and was overcooked and didn't taste fresh, at restaurant on the water. The goat stew was excellent. Lunch at the poolside bar was good and prepared while you watched. Overall meals were unpredictable but...

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Helpful?
1Thank Susan48Maryland
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Susan48Maryland, We are very grateful for your feedback on your recent stay at The Westin Punta Cana Resort and Club. We are happy to know that you enjoyed your experience and especially the first class service from our staff. We are evaluating your observations about the food; we also thank you for letting us know. Whenever you wish to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,038 - RM2,023 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#33 Spa Hotel in Punta Cana
#34 On the Beach Hotel in Punta Cana
#36 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
105 questions
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Elkhart, Indiana, United States

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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms appear to have good view buts views from higher floors are best”
 of 5 bubbles SLW0815, 16 Feb 2017 | Read review
“The rooms away from the hotel lobby tend to be quieter.”
 of 5 bubbles spectrand, 15 Feb 2017 | Read review
“talk to the staff - if you are planning a day trip, dinner, etc. the staff has great ideas and are always happy to help!”
 of 5 bubbles dgr11268, 13 Feb 2017 | Read review
“We were on third floor, room next to end corner room. Quiet, shade in morning, sunny in the afternoon. Easy to get to water and pool.”
 of 5 bubbles Susan48Maryland, 10 Feb 2017 | Read review
“Call ahead and request airport pick up for $20. Buy alcohol at the grocery store--much cheaper.”
 of 5 bubbles jh446, 4 Feb 2017 | Read review
5 of 5