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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
The Westin Puntacana Resort & Club
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873 Reviews from our TripAdvisor Community

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Showing 753: English reviews
New York City, New York
Reviewed 3 weeks ago

Just came back from an amazing trip to this pristine, well laid out Westin. Had best view on 4th floor over the lobby, not loud at all, we sat out on the balcony every night after our kids went to bed in the beautiful bug free warm air. Room was huge, clean and bright, very well laid out and beds...

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Helpful?
2Thank smitch
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear smitch, We are very happy that you had a very good stay overall and thank you for pointing out so many positives in our hotel and resort. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We truly appreciate your kind comments and hope to have...

Greenwich, Connecticut
Reviewed 3 weeks ago

Looking for a little r&r in luxury? About five minutes from the airport and you are in heaven. Clean, beautiful, with one large pool that is sectioned into several different interesting levels and areas that make it seem huge, plus an extra large hot tub. The rooms all surround the pool, with pool and then exterior or ocean views, but...

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2Thank Patricia K
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Patricia K, We would like to thank you for posting such a nice comment about your first visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. Right next to Playa Blanca Restaurant we have Blue Vision Company for snorkel, diving,...

Reviewed 4 weeks ago

First of all, we had the morning stretching exercise practice at the beach. The location was amazing with the breeze. Our instructor, Gaton, is very friendly and helpful. Yoga class is very good. The beach is very nice and the area feel very safe since it is gated and feel exclusive. Price is reasonable but taste wise is just OK.

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2Thank Sleepy888
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Sleepy888, I am glad you have enjoyed our beautiful paradise but more importantly the service provided by our staff who are the ones responsible of creating memorable experiences in our valued guests. Be sure that I will be sharing with Gaton your lovely compliments. Thanks once more for sharing your wonderful comments with us. We would love to have...

Little Silver, New Jersey
Reviewed 4 weeks ago via mobile

We had another very enjoyable stay at The Westin for 5 nights from 2/18 to 2/23. Because we are Platinum with SPG they really took care of us again with a wonderful room with a spectacular view of the ocean. How can you beat the heavenly bed with the luxury bedding and mattress with high end real feather pillows? We...

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5Thank WJC3
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear WJC3, Thank you very much for your review, we loved your comments and tips for the travelers. We also want to thank you for choosing Westin Puntacana as your Caribbean gateway again. It's always a pleasure to welcome our SPG members, we are very happy by reading this review and know that you found with us exactly what you...

Ottawa, Canada
Reviewed 18 February 2017 via mobile

Hotel is close to airport, almost within walking distance. Beach is great with nice sand and lots of beach chairs. Pool is large and ok. Rooms were large and beds comfortable. Restaurant food was okay but prices were reasonable for a resort.

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1Thank Warren L
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Warren L, We would like to thank you for your fantastic review, always make us glad to hear this type of feedback and to know that our efforts to serve and provide you with a refreshing stay, were worth it! We hope to welcome you back near future!

NJ
Reviewed 17 February 2017

Don’t be fooled – when things seem too good to be true they generally are. Just got back from 5 days at the Westin, DR – while I could go on for some time about the flaws I already exerted enough energy with this property to feel it necessary to waste more. Pros: Guys are Kite Bar are awesome Weather...

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9Thank ATS14
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear ATS14, Thank you for taking the time to post your comments. While we take great pride in ensuring that our guests receive only the best from The Westin Puntacana Resort and Club, we also understand that mistakes happen in the day-to-day operation of a hotel. We are sorry for not meeting your expectations. We are meeting to review your...

Richmond, Virginia
Reviewed 17 February 2017

This is my second time at the Westin Punta Cana. The hotel is a standard Westin with comfortable beds, tasteful décor, and clean accommodations. The hotel is only 10 minutes from the airport (and yet the cost is $20 each way). If you arrange the car through the front desk, you won't have to deal with the taxi solicitations when...

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1Thank SLW0815
Puntacana Resor... a, Gerente at The Westin Puntacana Resort & Club, responded to this review

Dear SLW0815, Greetings from The Westin Punta Cana. Thank you for choosing our property on a second time we appreaciatte your loyalty, We really thank you for taking your time to post this detail review, its a great feedback for all the things we have to improve, please accept our sincery appologie for any service inconvenience that occur during your...

Phoenix, AZ
Reviewed 16 February 2017 via mobile

I am very much a go go go type person. When we got here, I finally had a chance to breathe. We actually extended our stay and decided to forgo our next destination because it was so nice here. If you want to get away from everything, this is your place. The hotel has a shuttle all around the Punta...

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2Thank JennyP0103
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear JennyP0103, We are very happy that you had a very good stay overall and thank you for pointing out so many positives in our hotel and resort. We are also happy that you like the natural lagoons; this is something that everyone that visits them mentions as something truly unique. Thank you for singling out our associate, Francisco and...

Lexington, Massachusetts
Reviewed 16 February 2017

Very nice place for family. Overall a great location with friendly staff and lots of fun activities for kids. It was not overly crowded even during the holidays. They could provide additional free transportation options to various other locations to reduce wait times specially for families with little kids. The staff was awesome. The tennis court facility was awesome. The...

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1Thank Royal_Wanderer
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear spectrand, We would like to thank you for taking the time to post this amazing review; we care about every detail our valued guests can provide to us and we can read that you enjoyed our resort and surroundings very much. We do have a complementary shuttle that runs around the property, and it takes you into the Puntacana...

Cayman Islands
Reviewed 14 February 2017

Really enjoyed the Hotel and amenities while on a golf trip in Punta Cana. Employees are very friendly and professional. Nice food at all the restaurants and good beverages at the bars. All good overall.

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1Thank FrancoJam
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear FrancoJam, We are happy that you enjoyed the hotel facilities, services and the amenities offered to hotel guests in Puntacana Resort & Club. We work very hard to keep our golf courses at a top world-class level. We hope that you and your family come back one day to The Westin Puntacana Resort & Club! Have a great day!

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM966 - RM2,020 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#35 Spa Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
111 questions
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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room seemed to have an ocean view & the balconies were ample.”
 of 5 bubbles truenj, 23 Mar 2017 | Read review
“Appears that all upper floor rooms have a great view. We were on the 4th floor.”
 of 5 bubbles 411pauletteg, 11 Mar 2017 | Read review
“Higher Floor rooms have better view”
 of 5 bubbles fielda2016, 7 Mar 2017 | Read review
“We were upgraded to a suite overlooking pool/beach ..so wonderful”
 of 5 bubbles allybrach, 7 Mar 2017 | Read review
“4th floor has best views, especially middle of hotel”
 of 5 bubbles smitch, 2 Mar 2017 | Read review
5 of 5