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Arrived Monday September 18th. Not impressed with having to wait 3 hours for a room. Stress disappeared quickly. Such a wonderful resort and fantastic people. Hurricane or not we enjoyed ourselves. The staff was very calm and helpful. We were assured we would be on...More
I stayed at this establishment for 5 days in August. Overall, my family had a great time after getting past some of the let downs I will explain below.
I selected this resort based on my stay and rooms at Dreams Cancun, in which I...More
Upon arrival they staff were VW rob welcoming and friendly. They immediately took our bags and tagged and told us they would take them to our room. Check in took about 15 minutes. We opted to not get preferred club, which the only thing I...More
Our first family all inclusive - exceptional service and very friendly staff.. Great lessons and personal service from Leonl tennis instructor, yoga in the beach (forgot name) the staff at world cafe everything amazing. We had food allergy issues staff very responsive. I don't understand...More
Where do do I start ? Holiday interrupted by Irma - transfers to & from Santo Domingo totally shambolic.Loudhailers would have been a good idea rather than members of staff screaming at the tops of their voices.Total lack of communication at the hotel we were...More
2 Thank mottflame
Response from Wenny S, eConciergw at Dreams Punta Cana Resort & SpaResponded 4 days ago
Thank you for staying with us and providing us with your review. We regret to learn that you were disppointed with the accommodations provided during this time of emergency. Because hurricane Irma being category 5 ay the time, as a precautionary messure se...More
US$199 - US$483 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Casino Hotel in Punta Cana
#15 Spa Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
#17 On the Beach Hotel in Punta Cana
#18 Luxury Hotel in Punta Cana
#31 Family Hotel in Punta Cana
#42 Romantic Hotel in Punta Cana
Non-Smoking Rooms ,
Number of rooms
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