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    Tortuga Bay Hotel Puntacana Resort & Club

    Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
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    06/08/2017 07/08/2017
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    Traveller (444)
    Room & Suite (268)
    Pool & Beach (169)
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    Overview
    • Excellent88%
    • Very good8%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “la yola” (87 reviews)
    “villa manager” (89 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Golf Course
    Laundry Service
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Club Med Punta Cana
    8,444 reviews
    #44 of 112 hotels in Punta Cana
     
    Paradisus Punta Cana Resort
    12,736 reviews
    #24 of 112 hotels in Punta Cana
     
    ApartHotel Lirio Cala
    5 reviews
    #102 of 112 hotels in Punta Cana
     
    Secrets Cap Cana Resort & Spa
    1,248 reviews
    #8 of 112 hotels in Punta Cana
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (635)
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    There are newer reviews for Tortuga Bay Hotel Puntacana Resort & Club
    See the most recent reviews

    291 - 295 of 534 reviews

    Reviewed 12 January 2013

    We wanted a quick warm getaway from New York in January without too many travel hassles as we were only staying for 5 days. Tortuga Bay fulfilled all our expectations and more. The grounds are beautiful peaceful, with ocean vistas at every turn. The VIP...More

    6  Thank EileenLaM
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 17 January 2013

    Dear Mr. / Mrs. Eileen Lam, First of all, may I wish you happy New Year & prosperous 2013 .On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at...More

    Reviewed 10 January 2013

    This was our first at Tortuga Bay. The staff greats you literally at the plane stairs, then whisks you through the custom/security, so by the time other hotels' guest barely make it to the custom, we were at the resort. Such VIP service continued throughout...More

    11  Thank TheOneWhoLovesTravel
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 11 January 2013

    Dear Mr. / Mrs. The One Who Love, First of all, may I wish you & your family happy New Year & prosperous 2013 .On behalf of our team members & myself , thank you for taking the time to write to me and comment...More

    Reviewed 2 January 2013

    We had our 4th visit to Tortuga Bay and it was exactly as we remember it, the most relaxing, beautiful resort with wonderful staff. One major change since our last stay was that the old gym is now a lounge with a bar, sofa seating...More

    5  Thank SKPLongIsland_NY
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 8 January 2013

    Dear Mr. / Mrs. SKP, First of all, may I wish you & your family happy New Year & prosperous 2013 .On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent...More

    Reviewed 24 December 2012

    Tortuga bay is a beautiful resort and the staff makes the stay as lovely as possible. They bend over backwards to please. At times the service can be slow, but you are on vacation, and most of the Caribbean resorts have the same issue. The...More

    17  Thank Sharon1025
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 25 December 2012

    Dear Mr. / Mrs. Sharon, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks....More

    Reviewed 23 December 2012

    The Tortuga Bay experience begins on a high note: After you climb down the airplane steps at the Punta Cana airport, you’re greeted by an attendant then whisked by golf cart to passport control ahead of everyone else. Next, you’re accompanied at baggage claim then...More

    13  Thank JorjeJaj
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 23 December 2012

    Dear Mr./ Mrs. Jorje Jaj, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks....More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Golf Course
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$757 - US$2,028 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Punta Cana
    • #1 Spa Hotel in Punta Cana
    • #1 Luxury Hotel in Punta Cana
    • #2 Romantic Hotel in Punta Cana
    • #5 Family Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 30
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Travelocity, Orbitz, TravelUp, TripOnline SA, Cancelon, HotelQuickly, Cheap Tickets, Hotwire and Evoline ltd so you can book your Tortuga Bay Hotel Puntacana Resort & Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    Add Photo Photos
    Traveller (444)
    Room & Suite (268)
    Pool & Beach (169)
    Dining (71)
    Hotel & Grounds (297)
    Bathroom (61)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
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    4.32 km away
     
    Club Med Punta Cana
    8,444 reviews
    3.73 km away
     
    Paradisus Punta Cana Resort
    12,736 reviews
    21.80 km away
     
    ApartHotel Lirio Cala
    5 reviews
    1.86 km away
     
    Nearby Restaurants
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    The Grill
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    1.18 km away
    Nearby Attractions
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    5.14 km away
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    729 reviews
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    Ask a question
    Questions & Answers
    Darren R
    16 May 2017|
    AnswerShow all 2 answers
    Response from parbuster1 | Reviewed this property |
    Not that I know of.
    0
    Votes
    Jeff L
    1 May 2017|
    AnswerShow all 3 answers
    Response from Peter M | Reviewed this property |
    Ate at all Puntacana Resort restaurants and found them very worthy of menu prices. For two adults with drinks/wine we spent anywhere from $150 to $250 for each meal consisting of 3 to 4 courses.
    0
    Votes
    Amanda S
    22 March 2017|
    AnswerShow all 4 answers
    Response from Grateful*traveler | Reviewed this property |
    This is NOT an all-inclusive property. When we booked, breakfast was included. Lunch and dinner were not. The prices for lunch at the hotel restaurant are very reasonable. Dinner prices are significantly more but well... More
    0
    Votes
    Room Tips
    "All rooms have an ocean view. The only decision is size of accomodation."
    Read review
    "villas are all lovely"
    Read review
    "Ask for a second floor room with a hot tub outside on the balcony."
    Read review
    "Choose one of the villas on the beach. It cost a little more but it is worth it."
    Read review
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