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Tortuga Bay Hotel Puntacana Resort & Club

Travellers' Choice award winner
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$915*
US$503*
US$915*
US$915*
US$503*
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Tortuga Bay Hotel Puntacana Resort & Club
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625 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Miramar, Florida
Reviewed 23 July 2012

Tortuga Bay is a paradise and my entire family was spoiled since the moment we landed in Punta Cana Airport with the VIP Service, as the lines when we landed for custom, will make anyone not visit a paradise like this one again. This was our 2nd trip back to Tortuga Bay and we loved it more that the first...

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Helpful?
3Thank Jose C
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. J. Castillo, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives...

Merrick, New York
Reviewed 28 June 2012

We picked Tortuga Bay as one of our stops on our two week vacation and spent 6 nights there. I agree with all reviews about the VIP service both to and from the airport. You really do feel like VIP from zipping thru customs when you get in to sitting in the private lounge before you board to go home...

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Helpful?
13Thank Tinyte13
Management response:

Dear Mr. / Mrs. Tinytee, On behalf of team members of Tortuga Bay Punta Cana Resort & Club & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when...

DF
Reviewed 24 June 2012

Thank you for this amazing place on earth; my vacations were simply the best the good care and service were outstanding Alberto and Karina top class. Thank you very much!!!

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Helpful?
8Thank Turista2000
Management response:

Dear Sir, On behalf of team members of Tortuga Bay Punta Cana Resort & Club, thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay....

United States
Reviewed 24 June 2012

This resort is pretty amazing. It is very quiet and very relaxing. There is no nightlife, so if you are looking for that...this is not the place. The Spa was delightful. Go early in your stay, so that you can return for another treatment during your vacation, after you realize how delightful it is! La Yola was our favorite restaurant....

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10Thank GraceAlone
Management response:

Dear Mr. / Mrs. Grace, On behalf of Team Members & Vincenzo Calcerano, General Manager of Tortuga Bay Punta Cana Resort & Club, thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to...

San Juan, Puerto Rico
Reviewed 22 June 2012

From the moment you get off the airplane you will live a dream, the VIP life! I have to mention the incredible service from that moment til you board your plane back home. There is nothing that you can ask for that is not done for you. The golf car you have for your own use during your stay makes...

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Helpful?
4Thank BLL25
Management response:

Dear Sir, On behalf of the Tortuga bay family & myself . First of all we would like to thank you for taking the time to let us know your comments about your recent stay at our Tortuga Bay Hotel. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. I am...

nj
Reviewed 7 June 2012

After many years of waiting to get to Tortuga Bay We got there from the moment we got of the plane there was some one steps from the gang way with a sign with our names on it! It seems thousands of people were walking on the Tarmac looking for the immigration office to get into the airport but not...

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Helpful?
19Thank traveltothemax
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

Orlando, Florida, United States
Reviewed 6 June 2012

It was beautiful the 2 bedroom villas are the best especially if you are on the beach. It is right in your backyard. The Villa was beautiful, the food ok not great. The service was good at Tortuga Bay but when you left and went to the sister properties not so much. There is some what of a language curve...

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Helpful?
5Thank Dakota S
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Dakota, On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your...

Greenville, SC
Reviewed 2 June 2012

My wife and I just returned last week from a five-day weekend spent at Tortuga Bay. I had done a great deal of research to find the best location for a relaxing (kid-free) weekend that minimized travel hassles, offered a quiet setting, good food and great service. Although I was worried that my high expectations might not be met, I...

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Helpful?
34Thank SCTravelGuy
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable...

Atlanta, Georgia
Reviewed 26 May 2012

Let me start by saying that my husband and I have been fortunate to travel a great deal and to stay in some lovely and upscale properties so that is the perspective of this review. Tortuga Bay is quite close to being perfect in many, many respects. We were celebrating our 10th wedding anniversary, and it was a great choice....

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Helpful?
19Thank mbenveniste
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr.Benveniste, Dear Mrs. Benveniste, On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your...

Absecon, New Jersey
Reviewed 25 May 2012

This resort and it's people have an uncanny way of making you feel so special. Beyond the beauty, exclusivity, quality rooms, personal golf cart, shuttle van to take you anywhere/whenever, golf unimaginable, etc., it was the people that completed the circle. We got to speak one on one with one of the owners, the general manager, and many grateful and...

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Helpful?
5Thank AlisonTrazzera
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Trazzera On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM2,321 - RM8,151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotwire, Hotels.com, Orbitz, TravelUp, Cheap Tickets, Priceline and HotelQuickly so you can book your Tortuga Bay Hotel Puntacana Resort & Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 On the Beach Hotel in Punta Cana
#2 Luxury Hotel in Punta Cana
#2 Romantic Hotel in Punta Cana
#2 Spa Hotel in Punta Cana
#5 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
38 questions
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8 months ago
Guilderland, New York
over a year ago

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Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a second floor room with a hot tub outside on the balcony.”
AndreaC561, 4 May 2017 | Read review
“Choose one of the villas on the beach. It cost a little more but it is worth it.”
parbuster1, 29 Apr 2017 | Read review
“Spend the extra money on the ocean front villa. It's worth it.”
Aueye, 6 Apr 2017 | Read review
“Beautiful two bedroom room, ”
mewaggs, 31 Mar 2017 | Read review
“Ocean Front Junior Suite Offers The Best Views Because Of The Upper Level!!”
515rickb, 30 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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