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Occidental Caribe

9,593 reviews
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Traveller (8837)
Pool & Beach (2173)
Room & Suite (1184)
Overview
  • Excellent42%
  • Very good27%
  • Average15%
  • Poor8%
  • Terrible8%
Travellers talk about
“barcelo premium”(123 reviews)
“quiet pool”(183 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (9,593)Write a Review
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1,691
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893
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565
Show reviews that mention
All reviewsbarcelo premiumgabriel chocolatequiet poolswim up barrenovated roomrock climbing walltex mexkids poola la carte restaurantsbeautiful beachseafoodspaghettigreat vacationpicky eaterpalm treesfamily vacationa lot of fun
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11 - 15 of 5,078 reviews
Reviewed 6 days ago

This was our sixth visit to this resort over the last two years. We still absolutely love this place. A few changes were made to the property due to the Hurricane and renovations but it remains picture perfect. This place has truly become our second...More

2  Thank wahoowa12
Response from Marcos C, Director General at Occidental CaribeResponded yesterday

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More

Reviewed 6 days ago

Our group of 8 (ages 18, 20, 24 and 46ish) who do not speak Spanish, stayed from Dec 26 - Jan 2. It was an amazing week!! The check in was completed quickly. Our request for rooms together was provided without any issues. The front...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Ryan K
Response from Marcos C, Director General at Occidental CaribeResponded yesterday

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Occidental Caribe, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your...More

Reviewed 6 days ago via mobile

We were fortunate to have Yileiny Ramos serve my wife and I drinks during our extended stay at Occidental Caribe Hotel. She was kind, polite , courteous and very attentive. She always had a friendly smile and never forgot about us .More

Thank gmot53
Response from Marcos C, Director General at Occidental CaribeResponded 5 days ago

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Caribe hotel and are delighted to read that we were able to match your expectations. Thank you too for referencing so...More

Reviewed 6 days ago

The resort itself is beautiful, the food is decent and the bars are also great. Some staff went above and beyond to please while others seemed like you were an inconvenience to them, especially if you didn't speak Spanish. The rooms were also fairly nice...More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank alyshaw52
Response from Marcos C, Director General at Occidental CaribeResponded yesterday

Dear Guest, Thank you for sharing a review of Occidental Caribe, it does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service, please accept our sincerest apologies for failing to make your stay with...More

Reviewed 1 week ago

We spent 10 days here two years ago and my review was not very good but I am pleased to say that we gave it another chance and the customer service has GREATLY improved. We arrived jan7th and will be leaving in two days and...More

1  Thank Beth K
Response from Marcos C, Director General at Occidental CaribeResponded 5 days ago

Dear Guest, I would like to express our gratitude for the comments you made about your recent visit, they help us to understand how our guests experience their stay with us, it is always our goal to achieve maximum customer satisfaction and we are delighted...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Room Service
Bar/Lounge
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$138 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Casino Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#57 Spa Hotel in Punta Cana
#59 On the Beach Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Casino Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#57 Spa Hotel in Punta Cana
#59 On the Beach Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8837)
Pool & Beach (2173)
Room & Suite (1184)
Dining (644)
Hotel & Grounds (4831)
Bathroom (183)
Family and Play Areas (175)
Business Centre & Event Rooms (40)
Questions & Answers
Ask a question
Rhonda P
22 January 2018|
AnswerShow all 2 answers
Response from Marcos C | Property representative |
Dear Rhonda, Our electricity voltage is 110 volts, if your electrical devices need 220 you will need to bring your converter, and in our store you can also buy it. Best Regards Director Occidental Caribe
0
Votes
Google Translation
wen337
21 January 2018|
Answer
Response from Marcos C | Property representative |
Dear Wen Every day we have varied shows, and Michael Jackson's is one of the favorites every week. Best Regards Director Occidental Caribe
1
Vote
Google Translation
Juliette F
20 January 2018|
Answer
Response from Marcos C | Property representative |
Dear Guest, Is the same category. Best Regards Director Occidental Caribe
0
Votes
Google Translation
Room Tips
"Upgrade to an ocean view room.. you won't regret it"
Read review
"Ocean view is beautiful but is close to pool so not that quiet if you like to nap during day."
Read review
"Ocean View, best way to wake up."
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"Definitely upgrade to ocean view. Garden view rooms face the theater, which is loud late into the night."
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