We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewskids water parkgarden grilla la carte restaurantsair canadahuge resortlobby barcloser to the beachbavaro lobbyguest servicesgreat vacationbuffet restaurantmichael jackson showt shirtsala cartsadjoining roomshot dogsdominican restaurant
I wanted to let you know how our visit Tuesday, August 7 until Sunday, August 12. 2018.
We booked our trip with Book-it with transportation included.
We arrived and was greeted by Ingrid (Front Desk Clerk) very pleasant.
Our bellman were Franchesoo and Carlos...More
We are wrapping up a weeklong family vacation at Grand Bahia Principe La Turquesa in Punta Cana. We have two young children (7 & 2 yrs) and found the resort to be very family friendly. Our older son spent the better part of the week...More
1 Thank nanibear
Response from Online Reputati... C, Customer Service at Grand Bahia Principe TurquesaResponded 3 weeks ago
We are very pleased to read that you and your family enjoyed of a fabulous week thanks to our fantastic facilities, as well as the good service from our employees. At Bahia Principe our goal is to make your vacation become an excellent...More
Last year we stayed at the Bahia Principe in Riviera Maya, Mexico. Wonderful Time! We re-booked with the same resort company this year expecting a comparable experience. Not even close!
Half of the days our room was not cleaned/serviced until after 3:00pm, sometimes 5:00pm. Yes,...More
I actually don't have any complains from the privilege staff. The transportation guys that took us any where we wanted around the resort were amazing. We called them and they were their in less than 2 minutes and fun to hang around with made us...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Online Reputati... C, Customer Service at Grand Bahia Principe TurquesaResponded 2 days ago
We really appreciate your valuable information. Feedback from our clients gives us the opportunity to evaluate our performance and to help us improve our services.
We offer our sincere apologies for the situation you previously shared and we sincerely regret not being able...More
Ones again for the thirt time I spend my vacations at this hotel, and like always good food, nice rooms and friendly people. In the all inclusive the local beer was the best, some of the night shows give you the motivation to the leave...More
Thank Eduardo C
Response from Online Reputati... C, Customer Service at Grand Bahia Principe TurquesaResponded 1 week ago
For all of us, it is a pleasure to know that we have provided you with a big experience in our Hotel.
We are glad to find out that there were some aspects of our services you find worth to mention
Response from BahiaPrincipe_hotels | Property representative |
You can send an e-mail to the hotel on info.turquesa@bahia-principe. com and they can take your requests for booking or you can book once you have checked in at guest services or through our Bahia Principe web... More
You can send an e-mail to the hotel on info.turquesa@bahia-principe. com and they can take your requests for booking or you can book once you have checked in at guest services or through our Bahia Principe web app.
Have a great day.