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Grand Bahia Principe Turquesa

Travellers' Choice award winner
13/06/2017 14/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe Turquesa
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2,102 Reviews from our TripAdvisor Community

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Alliston
Reviewed 4 days ago NEW

The Turquesa is an excellent proptery for those wishing to save a wee bit. There are 5 more hotels on this property that are closer to the beach and are a lot more expensive. The a-la-carts are excelelnt! We went to 4 of them all excellent! Advice, don't drink the tap water, 6 in our group got ecoli from drinking...

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Helpful?
1Thank Bob S
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for sharing this detailed feedback which gives us an opportunity to assess and evaluate our performance. Rest assured that all your observations have been taken in the highest consideration. On the other hand, we would like to inform you that the health and welfare of our guests are our priority and we follow a strict program...

Winnipeg, Canada
Reviewed 1 week ago via mobile

We decided to book at another Grand Bahia Principe resort after having an amazing experience at the resort in Runaway Bay, Jamaica last year. We expected the same quality, considering it was the same chain of resorts, and it was more expensive. Unfortunately, this was not the case. The positives: the staff were amazing. Food was good. Resort was clean...

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Helpful?
3Thank AshleighMG
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Ashley, We are glad to you find worth to mention our amazing staff, good food, clean and well maintained facilities. Please let us state you that our areas are subject to strict supervision. In fact, the health and welfare of our guests are our priority and we follow a strict program of cleaning and constant monitoring of all quality...

Mount Pearl, Canada
Reviewed 1 week ago

We loved this resort. The food was fabulous, the grounds were spectacular and the staff so friendly. The hotel staff also quickly responded to any additional needs we had. The kids loved the pool and splash park. The beach is only 5 minutes away on the trolley - which the kids thought was an adventure in itself. We stayed for...

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Helpful?
1Thank leannekelly2017
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, It is an honor to know that you loved every minutes that you have spent in our Grand Bahia Principe Turquesa due to the good service and amazing facilities. Looking forward to welcoming you once again! Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Portimao, Portugal
Reviewed 1 week ago

1/ Resort immaculate, staff A1, all-inclusive means just that, big place with entertainment, beach, etc. 2/ BUT! Fell ill on the last full day and was taken to hospital y ambulance; problems there, BIG problems! 01.00 and A1E: Card not accepted; no treatment until authorised by Tour Operator, they said; frantic phone calls to Spain by admin staff: the staff...

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Helpful?
1Thank Yves F
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We thank you for taking the time of sharing your opinion which we will take in the highest consideration. It is indeed with great regret to learn that we could not reach your expectations during your vacation, and we deeply sorry for any inconvenience that you may have passed though. Always at your disposal, Adriana Peguero Bahia Principe...

Reviewed 2 weeks ago via mobile

They have 7 sections on this resort they have the luxury ones and the grand we stayed on the junior suite at grand principe Turquesa our room is in the first floor which i don't mind and it is near the jacuzzi pool it is far from the beach but they have those shuttles that bring you to the beach...

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Helpful?
Thank Kallos B
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We would like to thank you for bringing to our attention the comments about your stay in our Hotel. Concerning your experience, we should take in consideration that certain risks are involved when traveling to the tropics. There are various factors that may contribute to illness, such as climate, temperature variation, combination of food and beverages, excessive sun...

Reviewed 2 weeks ago via mobile

We ALL enjoyed our stay. Food was delicious everyday. Staff is excellent very pleasant always ready to help us no complaints everything was on point. They made our stay very pleasant. Definitely will be back.

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Helpful?
1Thank Aldeliris F
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Aldeliris, We are happy to know that you all enjoyed of a lovely stay at our Grand Bahia Principe Turquesa. Thank you for acknowledging our delicious food and helpful staff. Warm regards for the Dominican Republic! Victoria Balbuena Bahia Principe Bavaro Resort

Montreal, Quebec, Canada
Reviewed 3 weeks ago via mobile

We stayed at the Turquesa for 2 weeks and loved it. The maid Dolores was great and so were the animation team. We had access to all the restaurants since we own timeshares. Very friendly staff and did not wait for tips but were always happy when we gave. We will be returning again to this resort.

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Helpful?
Thank 64Cathy65
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Cathy, We thank you for taking the time of sharing your opinion with us. We are pleased to read that you had a lovely 2 weeks in Grand Bahia Principe Turquesa. We hope to welcome you once again to experience the hospitality of our people, the quality of our services and facilities. Warm regards, Victoria Balbuena Bahia Principe Bavaro...

Hamilton, Canada
Reviewed 3 weeks ago

Once again after our 15th consecutive visit to Bahia we arrived April 2. We stayed at the Turquesa section and have stayed here many times before. We have also stayed at the Diamond section and Bavaro. As repeat customer's we have gotten to know many of the staff over the years and have always enjoyed the awesome service that is...

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Helpful?
2Thank stevedebbie2017
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Steve, Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. It is an honor to know that your loyalty to our Bahia Principe Hotels and Resort and always exceed you expectations with our amazing service and facilities. Rest assured Javier and Juan Antonio, Christino, Omar, Lydia,...

Toronto, Canada
Reviewed 3 weeks ago via mobile

Booked this resort last minute for unplanned vacation . The check -in was long, arrived around 1 pm and had to wait till 3 case no room was ready . Make sure to bring mosquito repellant as for about an hour waiting in the line I got covered in bites . It was very humid and first couple of days...

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Helpful?
Thank Avaat
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, It is a pleasure to know that you consider that our Grand Bahia Principe Turquesa well worth the price and to read that you enjoyed a wonderful stay. Thank you for acknowledging our staff, especially Clara. Rest assured that your observations will be taken in the highest consideration to improve and mantain our services. Thank you for your...

Kingston, Canada
Reviewed 3 weeks ago

Now, I am not generally one to write reviews I usually just grin and bare it but tonight I was pushed over the edge. Three of my friends and I stayed at this hotel just last week. Our experience was less than enjoyable. Aside from the weather not cooperating (I know this is not the hotels fault but it didn't...

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Helpful?
6Thank jacquelinebates0126
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We would like to take this opportunity to offer our most sincere apologies for, in this occasion, we were not able to fulfill your expectations. It does sadden us to hear that the image you may have had of us has now been tarnished. Thank you for taking the time of sharing your opinion with us which we...

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 5 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao | Playa Bavaro, Seccion Baigua-Higuey, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM569 - RM1,515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#11 Best Value Hotel in Punta Cana
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#37 Casino Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#53 Luxury Hotel in Punta Cana
#54 Spa Hotel in Punta Cana
#56 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
551 questions
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to the pool”
93bobs, 24 May 2017 | Read review
“We found all were great - you don't spend much time in there and there are trolleys to take you anywhere.”
leannekelly2017, 18 May 2017 | Read review
“Top Floor, End units”
stevedebbie2017, 6 May 2017 | Read review
“Rooms at a different resort might be better.”
jacquelinebates0126, 4 May 2017 | Read review
“All rooms are nice with a lot of space”
, 1 May 2017 | Read review
5 of 5
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