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Grand Bahia Principe Turquesa

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1,836 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Turquesa
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Showing 699: English reviews
Bronx, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2015

There is a children's pool & play areas, an adults only facility, great spa & pool. With some improvements for older guests, this facility could be 5 star The dining room in the for-adults-only "Ambar" hotel was outstanding. The food was varied & imaginative. The staff was welcoming, courteous, and efficient. The sittings were well thought out to accommodate early... More 

Helpful?
2 Thank STGC2015
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We greatly appreciate all your comments, which have been taken in the highest consideration. It is a pleasure to know that during your first visit to Punta Cana your trip went very well. Thank you very much for highlight our great spa. Thank you for your comments and looking forward to welcoming you once again! Regards from Punta... More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 August 2015 via mobile

Horrible and nasty place - flys, roaches in the rooms and restaurants. We had to leave the seafood restaurant because there was dead roaches on the floor. There were roaches crawling over the utensils at the BBQ by the beach and in the buffet.

Helpful?
8 Thank Blessed W
Viancagraciano, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We regret very much that we were not able to fulfill your expectations. In relation to your opinion about the roaches and flies let us state you that our resort are subject to strict supervision. In fact, the health and welfare of our guests are our priority and we follow a strict program of cleaning and constant monitoring... More 

Presov Region, Slovakia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2015

I visited Punta Cana in August 2015. I was staying at Turquesa, Villa 43. I cant complain much about my stay. Room was spacious and clean, towels changed daily, mini bar refilled. People were friendly, I didn't have many requests though. Restaurants and food were to my satisfaction, various types of meat and vegetables. Beach is amazing, I loved it... More 

Helpful?
5 Thank matko37
Viancagraciano, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for your recent review on TripAdvisor and for highlighting our excellent service, great food, and clean rooms. It is wonderful to know that you have had an amazing stay. Looking forward to welcoming you once again in Dominican Republic! Warm greetings, Adriana Peguero Bahía Príncipe Bávaro Resort More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2015

I planned this trip as a surprise trip for my husband as he had just lost two family members back to back and was in much need of some R&R. In short, from the 5 hr check in to the endless number of children (this resort should be considered a childrens only resort) , so many things went wrong, it... More 

Helpful?
3 Thank Sandra1434
Viancagraciano, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We are really sorry for not being able to fulfill your expectations with our services. We apologize for any inconvenience you may have experienced. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort More 

brampton
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 August 2015 via mobile

Been going on vacation for the last 10 years this was the first time I ever went to Grand Bahia Principe this vacation if you want to drink you have to go get it yourself the staff just rude ask the waiter to get me a drink they ignore you the beach is full of kelp couldn't swim in the... More 

Helpful?
7 Thank tinkz03
Viancagraciano, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. In relation to your comments on our personnel, please allow us to inform you that it quite surprise us, since our staff is certainly committed on offering the warmest welcoming to each and every one of our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2015

resort somewhat outdated rooms, food same in the restaurants and buffets spent 7 day food every day the same ,flys ect in buffet,if you get a room on the 3rd level it is a walkup ,the service great people , some what noisie

Helpful?
2 Thank Luis V
Viancagraciano, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Luis, We apologize if you felt you did not receive the service you were entitled to. We regret not being able to fulfill your expectations. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort More 

La Prairie, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2015

This hotel is mainly for families. The waterpark is nice, since the water is not deep. The pool has a place like a jacuzzi in it but it's the same water than the pool. Kids jump a lot inside of it. Beware that if you want a place at the pool or at the waterpark you have to get there... More 

Helpful?
4 Thank racar87
Viancagraciano, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel which we will take in the highest consideration. We sincerely appreciate all feedback and we want to take this opportunity to apologize for the inconvenience you experience. We really hope to welcome you back again in Bahia Principe Hotels & Resorts,... More 

Mississauga, Ontario
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 August 2015

Transfer/Check in I'll start off with the bus ride to the hotel. Our tour guide was nice - very pleasant. If you are travelling to the Dominican Republic (especially Bahia Turquesa) brush up on your Spanish! Communication barrier between staff and visitors is a problem as there wasn't many English speaking staff. Check in line up wasn't that bad, but... More 

Helpful?
5 Thank cooltech
Viancagraciano, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We are glad to find out that there were some aspects you find worth to mention, especially our hard working maid, excellent restaurant. Thank you for acknowledging Hector, he will be very happy to learn that he was able to contribute in creating a nicest vacation for you. We apologize for any inconvenience you may have experienced. Please... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 July 2015

Transfer/Check in I'll start off with the bus ride to the hotel. Our tour guide was nice - very pleasant. However, unfortunately we missed out on alot of important information because we could not understand what he was saying. If you are travelling to the Dominican Republic (especially Bahia Turquesa) brush up on your Spanish! Communication barrier between staff and... More 

Helpful?
5 Thank Steph1531
Viancagraciano, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Steph, We are really sorry for not being able to fulfill your expectations with our services. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. We are glad you find worth to mention our good housekeeping staff and nice A la Cate restaurant. Kind regards, Adriana Peguero... More 

St. John's, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 July 2015

I would like to start by saying that we were major supporters of the Bahia Properties and chose this resort chain for the last three trips that we have made to the Dominican. My last reviews were glowing and I highly recommended the Resort and Transat. That being said, I will not be recommending this resort in the future. The... More 

Helpful?
10 Thank Pateywall
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, As you are one of our repeater guests your opinion is very important to us and whenever our special clients feel they are not receiving the treatment they are entitled to, we try to make our best effort to change that perception and regain their trust. We are really sorry to hear that you were not satisfied with... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 4 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM609 - RM2,027 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 504
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#36 Casino Hotel in Punta Cana
#51 Top resorts Hotel in Punta Cana
#51 Spa Hotel in Punta Cana
#52 Luxury Hotel in Punta Cana
#54 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
421 questions
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At least request a ground floor room- they WILL accommodate you if able. WiFi works best in the main lobby area between bar and reception.”
  • Our suite in Villa 42
 of 5 bubbles 628dennyj, 20 Nov 2016 | Read review
“Resort was dived into Adults Only and regular. All rooms were clean and comfortable.”
 of 5 bubbles K5129VJchrisa, 12 Nov 2016 | Read review
“Open your mind.”
 of 5 bubbles Fatburt, 5 Nov 2016 | Read review
“Not sure but I think all the rooms would be good no matter where you are.”
 of 5 bubbles Jay-J62, 21 Oct 2016 | Read review
“Good rooms , quiet rooms , great views”
 of 5 bubbles figueroamay78, 18 Oct 2016 | Read review
5 of 5
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