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The Courtleigh Hotel and Suites

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The Courtleigh Hotel and Suites
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470 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Reviewed yesterday NEW

The staff was great from the time we arrived at the door. We were given a room upgrade due to issues with our original room and the food was great at the pool bar. Jodi and Shayne provided amazing service and made our stay even more wonderful. I would recommend staying here and I'll certainly be back.

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Thank Negus F
Reviewed yesterday NEW

Stayed at the hotel for quite some time. When I arrived it was overbooked and to compensate the next night they offered me suite which I was most please about since I could cook my own food if needed. Very comfortable and quiet room. Would recommend staying here. Breakfast is good.

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Thank Jason M
Reviewed 2 days ago NEWvia mobile

I stay at this hotel everywhere for an annual event, and this hotel never disappoints me. The employees working there are too kind and help you in every way possible. The hotel has taxi on the property so when your in need of a taxi you don't have to wait long. Free continental breakfast,quite and relaxing.

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Helpful?
Thank Nadia B
OpsMGRKIN, Manager at The Courtleigh Hotel and Suites, responded to this review

Dear Nadia B Thank you for your review of our property, we are happy that you have stayed with us each year for your event. We take pride in offering excellent customer service and will share your kind words with the team. Thanks again for choosing us as your preferred hotel and we look forward to welcoming you when next...

Reviewed 3 days ago NEWvia mobile

I stayed here for one night on business and was very impressed with the place. Upon entering my room I was impressed with how clean and big the room was with an excellent view of the city. I slept like a log and woke up to a good selection of foods for breakfast. The staff were very helpful and organised...

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Helpful?
Thank Andrew C
OpsMGRKIN, Manager at The Courtleigh Hotel and Suites, responded to this review

Dear Andrew C Thank you for your review of our property. We are happy that you were impressed with the cleanliness of your room and the view of the city. A good nights rest is always important for a business traveler and I am glad that you had a restful night. Thanks for staying with us and we certainly hope...

Miami, Florida
Reviewed 1 week ago

Had the awesome opportunity at the recommendation of a friend to revisit the Courtleigh Hotel. What an experience!!!!!!!!!!!!! No words can express the indelible mark created and left by the entire staff from the Security guard, not to mention the front desk attendants and the service rendered by the staff in the restaurant. I will definitely recommend the Courtleigh and...

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Helpful?
Thank etaliah
OpsMGRKIN, Manager at The Courtleigh Hotel and Suites, responded to this review

Dear Etaliah: Thank you for your review of our property. We are delighted that you had a memorable experience. We will certainly share your sentiments with the team. Thanks for giving us the opportunity to serve you and we look forward to welcoming you back soon.

Geneva, Switzerland
Reviewed 2 weeks ago

The location is very good. One can reach many places by foot. The staff are extremely friendly. We appreciate their support and advice, and in particular their smiles, great! The food is great too. We enjoyed our stay here.

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Thank zw99_uk
Montego Bay, Jamaica
Reviewed 2 weeks ago via mobile

Stayed at Courtleigh while attending a wedding in Kingston and had a lovely time. Room & service were excellent. The staff were friendly & professional with a ready smile. Food was tasty & surroundings delightful. Great stay!

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Helpful?
Thank Pattysunshine50
OpsMGRCHS, Manager at The Courtleigh Hotel and Suites, responded to this review

Dear Pattysunshine50: Thank you for your review of our property. We are delighted that you enjoyed your stay. We will pass on the compliments to our Chefs and other team members. We are certain you will be happy to hear that we will be adding some exciting new items to the restaurant menu so please give us a visit soon....

Kingston, Jamaica
Reviewed 2 weeks ago via mobile

I have been using the Courtleigh for meetings/training sessions for a number of years. The sales team is facilitative and truly pull all the stops to make your requests reality. I usually prefer the Sommerset Suite as it is versatile in facilitating a variety of meeting/training set ups. Their central location and the accommodations complete the winning formula forca great...

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Thank SimiKingston_Jamaica
Reviewed 3 weeks ago via mobile

My stay was exceptionally excellent. The staff ( Jodi, Chrystal, and Anita) always greeted my husband and myself with a smile and by our names. It is great that the team took the time to personalize the customer. I would definitely recommend this hotel to my friends and family. Thank you all for making my vacation a pleasant one. Karen...

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Thank Karen S
websales5, Sales Administrator at The Courtleigh Hotel and Suites, responded to this review

Dear Karen S It is great to hear that you had a memorable stay with us. Our front office staff takes great pride in knowing every guest by name. We will pass on your compliments to the team. Thanks for your recommendation of our property and we hope to see you again soon when next you’re in Kingston.

Reviewed 4 weeks ago via mobile

I stayed here almost a week, after being bumped due to accommodation limitations that couldn't let me extend my stay. The place is OK. Too expensive for a relative similar place, but not having many hotels in Kingston, this was my choice by default. The building is in good shape and the staff is averaging friendly. The rooms are not...

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Helpful?
Thank William G
websales5, Sales Administrator at The Courtleigh Hotel and Suites, responded to this review

Dear William G Thank you so much for taking the time to share your comments with us. We value your feedback and will be addressing the items you mentioned. We hope to have the opportunity to serve you once again should your travels bring you back to Kingston.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Only Address You Will Ever Need to Make The Right Impression In Kingston. The Courtleigh Hotel and Suites offers discerning guests, unparalleled personalized service with deluxe rooms, one and two bedroom suites and our ultra-luxurious Penthouse floor. Featuring direct dial telephones, free wireless internet, work desk, cable TV including premium movie channels, in - room safe, coffee / tea maker, refrigerator, iron, ironing board, Bath & Body Works amenities and Free buffet breakfast. ... more   less 

Additional Information about The Courtleigh Hotel and Suites

Address: 85 Knutsford Blvd., Kingston 5, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: RM1,120 - RM1,325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Courtleigh Hotel and Suites 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
The Courtleigh Hotel Kingston
Courtleigh Hotel Kingston
The Courtleigh Hotel And Suites Jamaica/Kingston
Hotel Style:
#2 Luxury Hotel in Kingston
#3 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from The Courtleigh Hotel and Suites staff and other travellers.
2 questions
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Questions? Get answers from The Courtleigh Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Went there for business trip, so have no clue if the hotel has facilities for kids. I would guess it is a kids-friendly place.”
zw99_uk, 10 Apr 2017 | Read review
“Choose the rooms with balconies especially overlooking new kingston”
D9154JEnathand, 27 Mar 2017 | Read review
“Overlooking the city is recommended. Wednesday night pool side entertainment is always lovely.”
lesliel280, 16 Mar 2017 | Read review
“Choose a room facing Emancipation Park. 5th floor and higher.”
Jade1stone2, 5 Mar 2017 | Read review
“Suites are excellent. All sides of the hotel have views ... towards mountains / across the Cityscape / across the City towards the harbor.”
JahMekAWail, 1 Mar 2017 | Read review
5 of 5