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Altamont Court Hotel Kingston

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Altamont Court Hotel Kingston
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167 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Upper Marlboro, Maryland
Reviewed 13 January 2015

We stayed over Christmas with the family. It was nice. They even put an extra bed in our room for my son. It's an older hotel but looks to be renovated. The breakfast was the BEST!! Our rooms were cleaned everyday with new towels, tea and coffee. We didn't use the pool but it was available.

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Helpful?
1Thank uksuzi
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

We thank you for visiting with us and taking the time out to tell us about your stay.We look forward to serving you next time.

Johannesburg, South Africa
Reviewed 10 January 2015

Nice feel to the hotel. The room was very clean. Found the location nice and central with a good restaurant, Hot Pot just across the street. The staff weren't very helpful or friendly. Room decor dated and terrible colours.

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Helpful?
Thank Gugu M
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

We apologize for the experience you had with our staff. We have been monitoring our customer service more closely after some recent retraining. We hope you will give us a second chance and expect to deliver to you, an improved experience when next you visit.

Philadelphia, Pennsylvania
Reviewed 27 December 2014

We stayed at this God forsken place on the 19 of December 2014 our first encouter was when i turned on the shower the whole showerhead flew off almost hitting me in the head called the front desk they sent the bellhop to come and fix it (without tools) he came did some thing said it was fixed, went backl...

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Helpful?
Thank Kevin B
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

We thank you for your comments and apologize for the experience you had. However, as much as your experience was unsatisfactory, we think that a fair assessment of the product and service would be a measure of the responsiveness of our team, to the complaints reported. In the hotel business, things unfortunately don't always work the way we expect them...

Baldwin, New York, United States
Reviewed 13 December 2014

I spent a week with my elderly parents in Jamaica and was extremely pleased with the accommodations at the Altamont court hotel. The staff was courteous and very professional in their demeanor. I had an incident where my mother forgot a significant amount of cash in the room and it was returned to her promptly by the staff responsible for...

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Helpful?
1Thank Karlene M
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

We thank you for your review and glad we were able to satisfy your expectations.We look forward to seeing you again soon.

Oromocto, Canada
Reviewed 8 December 2014

This hotel lies very nicely in the heart of the city. We were able to walk to restaurants, night clubs, gas station's, and variety stores. Quaint decor, very little consistency from one room to the next in bedding, or furniture but that added to it's charm. Staff was always very helpful and helped with billing problems when I returned. We...

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Helpful?
1Thank wfeandsig
chrisaction, Manager at Altamont Court Hotel Kingston, responded to this review

We thank you for your kind comments as regards the general service from our team. and we apologize for the inconvenience caused by the billing process. We look forward to your return and aim to make your next stay even better.

Reviewed 7 November 2014

The rooms and bathrooms needs updating especially the BATHROOMS. The shower heads seem like the have been there from 1900, very disgusting. The entire bathroom need to be gutted. Won't be there again.

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Helpful?
Thank Janet M
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

We have already begun the upgrading of the rooms (eg.new beds are being installed in all rooms, of which the he remaining, are being delivered in about 2 weeks). As well, we have been upgrading our bathrooms, but this is a work in progress since there is quite a bit of dislocation involved in a bathroom refurbish. We are sorry...

Port of Spain, Trinidad
Reviewed 2 September 2014

My first time to Kingston was quite eye-opening. However, after leaving the airport and passing through the town, Altamont was a pretty nice and quiet oasis. We stayed here to attend a wedding to be held at the hotel. Everything ran smoothly and the complimentary breakfast was good. There were restaurants around the corner but we were advised to walk...

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Helpful?
2Thank msg7
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for your comments. We look forward to seeing you again soon.

jamaica
Reviewed 6 August 2014

My friends and i stopped by Altamont Court for two nights and i was very dissapointed as it is not what it used to be. The beds need to be changed as well as the linen. The t.v kept giving problem, the food was not so good. I hope that they will not only upgrade the lobby area ( as...

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1Thank gouchie1
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

We are happy to report that we have now completed the lobby and have begun the upgrades to the rooms...starting with the beds which we have already ordered and expect to be in place in about two weeks. We are not sure what the complaint is regarding the TV, but we have gone through all rooms and have not discovered...

Nashville
Reviewed 6 August 2014

The location is away from the Kingston traffic but there is nothing to do while staying there. You need to bring your own entertainment or go on the street of Kingston to find something to do. Very good for business travel.

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Thank NashvilleDoc1
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

The entertainment may not be frequent but we did (at the time of this guest's stay) have a weekly poetry night, where approximately 6 poets performed by the poolside . I'm sorry that this guest seems to have missed their performances.

Pittsburgh, Pennsylvania
Reviewed 20 July 2014

My husband and I stayed for two nights to begin a road trip across Jamaica's southern coast. Although I felt the hotel was a bit overpriced, it did include a fabulous traditional Jamaican breakfast. I was very pleased with most of the aspects of our stay. First of all, we felt 100% secure at all times. The property had a...

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Helpful?
1Thank Emanifold1
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review

Thank you for your comments. We are happy to report to this guest that following of the lobby expansion and refurbishment/ already mentioned (now completed) we have now turned our attention to improvements of the guest rooms. We have identified all the rooms needing upgraded bedding, have ordered replacements and expect to have them all in place in two weeks...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of New Kingston, Jamaica, this Conde' Nast Traveler-recommended hotel is a social, entertainment and business hub. Altamont Court's central location places it close to two airports, marinas, wharfs, several high commissions and embassies, major convention sites, local and international banks, couriers and money transfer services, cambios, Casino and Gambling lounges, art galleries, museums, nightclubs and entertainment centers. ... more   less 

Additional Information about Altamont Court Hotel Kingston

Address: 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: RM621 - RM775 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Altamont Court Hotel Kingston 3*
Number of rooms: 58
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Also Known As:
Altamont Court Kingston
Hotel Altamont Court
Altamont Court Hotel Kingston Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Altamont Court Hotel Kingston staff and other travellers.
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6 months ago

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Questions? Get answers from Altamont Court Hotel Kingston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared to walk about 10-15 mins in an isolated area to the high street.”
Tony68Feb2014, 31 Mar 2017 | Read review
“not the one that you pass to the dining area”
fargos221, 17 Mar 2017 | Read review
“2nd and 3rd floor rooms are well past any foot traffic and additional noise.”
LeoA846, 16 Nov 2016 | Read review
“No elevator for second and third floors. Construction noise early and late”
dough433, 17 Jul 2016 | Read review
“Higher level rooms not too close to the pool are more quieter”
nlipmanwhite, 4 May 2016 | Read review
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