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AC Hotel by Marriott Kingston, Jamaica

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38-42 Lady Musgrave Road, Kingston Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (165)
Room & Suite (47)
Dining (37)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel by Marriott Kingston, Jamaica
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 30 hotels in Kingston
Location
Cleanliness
Service
Value
Ergonomically designed, newly built AC Hotel by Marriott Kingston, Jamaica is situated within the golden triangle in Kingston, Jamaica - in the business and entertainment mecca of Kingston. Sleek, smart guest rooms focus equally on style and comfort. The boutique hotel features the AC Lounge, a space of creativity by day and a hub of social buzz by night. Soak up the sun at the outdoor pool, thoughtfully located next to the AC Lounge.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Electric vehicle charging station
Parking
Wifi
Restaurant
Breakfast available
Happy hour
Snack bar
Poolside bar
Meeting rooms
24-hour security
Concierge
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Safe
Bottled water
Iron
Private bathrooms
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
Languages Spoken
English
Hotel links
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154Reviews1Q+A8Room tips
Traveller rating
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  • 7
  • 1
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Popular mentions
RWD wrote a review 11 Jan
Caribbean1 contribution
I experienced the professionalism of the AC hotel prior to my arrival through the responsive correspondence from Jhanoy as I inquired about the quality of the internet connection at the hotel which was excellent for my technology related business needs. During my stay I benefited from the precision and efficiency of the front desk. My inquires and request were consistently handled with the highest level of customer service. I thank Renae, Lindale, Kaysia and the rest of the staff for their patience and responsiveness. The housekeeping staff made it their mission to keep the hotel clean and stocked while never running out of smiles. Thank you to Julian, Crystal, and Stephan. While this was a business trip the food service staff were able to trick me into vacationing a little while I was there by making me feel welcome. Tamika, Yanique, O'dane, Craig, and Dre are shining examples of customer service. I look forward to visiting this hotel again soon.
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Date of stay: January 2021
Value
Location
Service
Trip type: Travelled on business
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Har wrote a review Dec 2020
4 contributions3 helpful votes
Great service but had a bad experience twice with dinner. The first time my mom had the roast fish and I guess the presentation was suppose to be cute but one would expect it to be well presented instead of coming out in foil for a nice hotel restaurant, she said several times throughout the meal that it wasnt great. Yesterday i had salmon(I've had this before and it was great) this time it was reallyyy burnt, and very obvious I'm sure to anyone tht made it..lovely decor though, will def recommend for drinks
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Date of stay: December 2020Trip type: Travelled as a couple
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Gordon wrote a review Dec 2020
4 contributions
This stay at AC was perfect. They made our 12 year Anniversary magical. Decor, ambiance, food, everything was spectacular. Kudos to the awesome team. There's simply no other place to match the nature and quality of their business and services.
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Date of stay: December 2020Trip type: Travelled with family
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Carlo wrote a review Nov 2020
3 contributions1 helpful vote
I am Italian but I work in Luxembourg. In February 2020 I spent one week in Kingston and one week in Santo Domingo, for work reasons. In Kingston I stayed at AC Hotel. During those days I had to work very hard, even in the hotel, such that at the end I was rather tired, and when I left the hotel I forgot some clothes in a drawer, in my room: several Lacoste and Polo Ralph Lauren t-shirts. WIth some financial and some affective value. Once in Santo Domingo I realised that I did not have them and I called the AC Hotel to ask if they had found them. First feedback, positively and with a bit of surprise on my side, they confirmed having found them. After various email exchanges, very kindly they offered to keep those nearly ten t-shirts until a business partner colleague in Kingston on those days picked them up, brought them to Europe (he works in Frankfurt) and mailed them to my office in Luxembourg. Then COVID-19 exploded, I teleworked from Rome, and could not check that stuff had arrived in my office in Luxembourg. In October, after the first wave of the pandemic, for some weeks I shortly returned to the office and, with some disappointment, I found out that the business partner had not collected them. With almost no hope, after all those months, I wrote again to the AC Hotel and, again with a bit of my surprise, they had kept them, in good conditions. They mailed all the stuff to me in Rome (I created a Fedex account), and in a couple of weeks and at a reasonable cost, despite distance and all the rest, I received back all my stuff, in Rome, very clean and proper. I did everything by email with two very kind managers of the hotel, and I am convinced that I was lucky to find so professional and so kind people: not everybody, and not every hotel, in the world would have been so professional and so kind. Most thanks to the AC Hotel and my congratulations for their professionality and kindness. I can only highly recommend it, if you go to Kingston in Jamaica.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Antoinette wrote a review Nov 2020
1 contribution
You only turn 30 once and I wanted to ensure the occasion was a memorable one. It should come as no surprise that I decided to host my birthday dinner at the AC hotel. To say the least, I was blown away by how accommodating they were and how seamless the process was! As an event planner, I pay extremely close attention to the finest detail and I aim for perfection,the team at AC was right along side me in this regard and I was so appreciative of that! My guests raved about the service, food and mixed beverages and we all had a grand time. I wanted to say a special thank you to Christina and Ivy who were just lovely! To the General Manager Mr. Hietbrink, keep up the fantastic work, your team is amazing. ~AYB
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Date of stay: November 2020Trip type: Travelled with friends
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PRICE RANGE
US$206 - US$348 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaKingston ParishKingston
NUMBER OF ROOMS
219
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Frequently Asked Questions about AC Hotel by Marriott Kingston, Jamaica
Which popular attractions are close to AC Hotel by Marriott Kingston, Jamaica?
Nearby attractions include Bob Marley Museum (1.0 km), Chocolate Dreams (1.2 km), and Morgans Creek Ltd (1.0 km).
What are some of the property amenities at AC Hotel by Marriott Kingston, Jamaica?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at AC Hotel by Marriott Kingston, Jamaica?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AC Hotel by Marriott Kingston, Jamaica?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at AC Hotel by Marriott Kingston, Jamaica?
Yes, free parking is available to guests.
What are some restaurants close to AC Hotel by Marriott Kingston, Jamaica?
Conveniently located restaurants include Spanish Court Cafe, Nirvanna Restaurant and Lounge, and Tea Tree Crêperie.
Are there opportunities to exercise at AC Hotel by Marriott Kingston, Jamaica?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at AC Hotel by Marriott Kingston, Jamaica?
Yes, dry cleaning and laundry service are offered to guests.
Does AC Hotel by Marriott Kingston, Jamaica offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to AC Hotel by Marriott Kingston, Jamaica?
Many travellers enjoy visiting Devon House (1.4 km), Bob Marley Museum (1.0 km), and Seville Great House and Heritage Park (3.6 km).
Is AC Hotel by Marriott Kingston, Jamaica accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.