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Sunscape Splash Montego Bay

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Sunscape Splash Montego Bay
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6,286 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Nicholas was a very nice guy and he always looked out for our family. He always brought us nice drinks and found us. He also brought us lunch to the beach. He is a very friendly guy and our family appreciated everything he did for us.

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Helpful?
1Thank Kevin A
Burlington, Canada
Reviewed yesterday NEW

We just got back from our family vacation to Sunscape Splash. Our kids loved the resort which was the reason for booking a family resort. It is not a fancy place but it had things for everyone. An adult only pool, kids pools, water slides, snorkelling, and lots of water sport options (Kelly's sports). Pros: -no reservations required for a...

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Helpful?
Thank judi19732016
Reviewed 2 days ago NEWvia mobile

The resort has good food , very friendly staff especially Marshalee very great , beautiful and hardworking. The pool bar was warm but at times cokd the service was great . We plyed Bingo with marshalee and won a alot of funny money. I will come back to see marshalee and the others. Xoxo!!!

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Helpful?
Thank Ethan L
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day Ethan, Thank you for spending your vacation with us at Sunscape Resorts. It is a joy knowing that you enjoyed the food, friendliness of the staff and the company of Marsha-Lee as well as the other staff. Looking forward to your next visit. Thank You Jerrine B Administrative Assistant

Saint Clairsville, Ohio
Reviewed 2 days ago NEW

My family and I really enjoyed this trip. Although we have been many places, we had never been to Jamaica nor had we been to an all-inclusive resort. The property was beautiful and very clean. The staff was friendly and helpful. Rooms were just OK, but I'm not sure who travels to Jamaica for a room. We were not really...

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Helpful?
Thank ericbush2017
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day, Thank you for choosing our resort for your vacation and for writing this lovely review. I must say once more welcome to Sunscape Resorts and Jamaica. It was a pleasure having you and knowing that you enjoyed our services. We aim to make our guests satisfied. Please accept my apologies for the issue with the elevator. I must...

New York City, New York
Reviewed 3 days ago NEW

To be honest I don't know where to begin- We booked 4 days for Spring Break so our daughters could enjoy. TRUST me the pictures on the website are deceiving, everything they say is a lie. We paid for ALL INCLUSIVE but every time we ordered something ALL I HEARD FOR 4 DAYS " SORRY WE DO NOT HAVE ANYMORE"...

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1Thank dd192017
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day, Thank you for taking the time to write your review, it was a pleasure having you at our resort. Our apologies for the inconveniences you experienced with the food, our restaurants and our hotel property. We are a fun family resort and we make it our duty to ensure our guests are satisfied and I am saddened by...

Los Angeles, California
Reviewed 3 days ago NEWvia mobile

So we paid extra to upgrade to the 7th floor suite Definitely worth the extra because it also comes with your own personal butler ( Quentin) ... who is a 5 star employee. He was available 24 hours by cell phone. Disappointed with the check in team .. it took hours for this team to switch our rooms. Poor communication...

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Helpful?
2Thank Garyg1962
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day, It was a pleasure having you here and thank you for this lovely review. I am happy that you enjoyed the services Quenton provided and the services of our staff who ensured you get the treatment your deserve. Sorry for the poor service you received at check-in, this is not what we want for our guests. We will...

Reviewed 3 days ago NEWvia mobile

My vacation was a awesome one having the opportunity to spend some time at this hotel. The ambiance was welcoming, customer service and the food was great. What i enjoyed most of all was the services offered at the bars and I must say thumps up to my favorite bartender Kenneth and I also want to say nuff respect to...

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Helpful?
Thank Sherola S
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day Sherola, On behalf of Mr. Lawson and Kenneth, we welcome your appreciation and is happy to know that you had the opportunity of spending your vacation with us. I must thank you for writing your review and it was a pleasure providing a comfortable accommodation for you. Looking forward to seeing you again soon. Thank You Jerrine B...

Oshawa, Canada
Reviewed 4 days ago NEW

Sunscape Was a great experience for my first time in Jamaica. The staff were friendly and courteous and very accommodating always smiling. I love the fact that there were both parts for adults and children. The lazy river was a wonderful way to spend the afternoon. The beach was great for snorkelling however not so great for swimming as it...

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Helpful?
Thank Laurie_C9
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day Laurie, Thank you for staying with us and for writing this review. It was a pleasure hosting you at our beautiful resort and I am happy that you had the chance to experience the service we have to offer. As you had seen the lazy river is a fun attraction for many to enjoy. Please accept my apologies...

Mount Ephraim, New Jersey, United States
Reviewed 4 days ago NEW

I have booked this resort several months ahead and felt that this would be a perfect vacation spot for me compared to the norm. I so happy that I did this trip. The staff, grounds, entertainment and the anemities were absolutely fantastic! I highly recommend staying here for your next vacation, you won't be let down for sure. I already...

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Helpful?
Thank LKnight71
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day, We are looking forward to seeing you soon for your next trip. Thank you for deciding to stay with us and I am happy our staff ensured that you were comfortable and had a great time. Have a great day. Thank You Jerrine B Administrative Assistant

Reviewed 4 days ago NEWvia mobile

Why have I not gone sooner. From day 1 until day 7, we had a blast. I truly want to give Ordecia praise. She facilitated some poolside events which helped make this trip memorable. Fishing, tie-dye, and aqua zumba where just a few of the activities she led. We are ready to return.

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Helpful?
Thank christiehuntley1975
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day, Thank you for you lovely review and I am happy to hear that you had a blast. Odecia, along with the other staff will read of your appreciation. We are a resort for fun and we love when our guests including you leaves with great memories. Looking forward t seeing you again. Thank You Jerrine B Administrative Assistant

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consists of two 10-story Sunrise and Sunset Towers. ... more   less 

Additional Information about Sunscape Splash Montego Bay

Address: Montego Freeport Peninsula, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: RM876 - RM1,734 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Splash Montego Bay 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Sunset Beach Resort Jamaica
Sunset Beach Jamaica
Sunset Beach Montego Bay
Sunset Beach Resort Spa Montego Bay
Beach Resort Sunset
Sunset Beach Resort And Spa Jamaica
Sunset Beach Resort Montego Bay Jamaica
Sunset Beach Resort Spa Jamaica
Montego Bay Sunset Beach Resort
Sunscape Splash Montego Bay Jamaica
Hotel Style:
#14 Top resorts Hotel in Montego Bay
#14 Spa Hotel in Montego Bay
#15 On the Beach Hotel in Montego Bay
#16 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Splash Montego Bay staff and other travellers.
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Questions? Get answers from Sunscape Splash Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor ocean side- Great view”
judi19732016, 22 Apr 2017 | Read review
“We had a corner suite with an amazing view!”
ericbush2017, 21 Apr 2017 | Read review
“Ask for a floor of 3+”
Laurie_C9, 19 Apr 2017 | Read review
“I had an oceanfront room that was picture perfect!!”
LKnight71, 19 Apr 2017 | Read review
“Cove side is quieter, but I heard rooms are better there.”
circuses, 17 Apr 2017 | Read review
5 of 5