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Relax Resort

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93 Reviews from our TripAdvisor Community

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Showing 89: English reviews
New York City, New York
Reviewed 26 April 2016

I stayed in RM 208 2/15 - 2/20/16. I came late the first night 2am on 2/16 I ask The secretary and manager if they could refund part of the 2/15 because the flight had problems but they never. the bathroom was moldy and the water was not going down the drain. So each time we shower the water settle...

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Helpful?
Thank eagan507
joshua515151, Front Office Manager at Relax Resort, responded to this review

Dear Eagan, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room. I do apologize for the inconvenience that might have occurred but it is of great pleasure...

Reviewed 25 April 2016 via mobile

Thank you very much Relax Resort for a job well done. Our special day April 23,2016 was made memorable as a result of the excellence team putting together a marvelous wedding display. The food was excellent and staff very cooperative and patient. My husband and I were 100% pleased.

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Helpful?
Thank Tamia Tyrese W
joshua515151, Front Office Manager at Relax Resort, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It was a great and memorable pleasure to assist you and I'm sure our entire hotel staff enjoyed catering to your special day. Take care! Stacia Front Desk Agent

Brampton
Reviewed 23 April 2016 via mobile

Beautiful place in an excellent location out of the busy intercity yet very near to everything. Very tasty brakefast, but served a bit too late at times, however they catered to our vegetarian option. Will definitely stay there..fantastic view of grounds and airport with beach in the backgound from the third floor.

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Helpful?
1Thank Elaine P
joshua515151, Front Office Manager at Relax Resort, responded to this review

Dear Elaine, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant and memorable.I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Stacia Front Desk Agent

Reviewed 2 April 2016 via mobile

Arrived in Jamaica a day early so as not to miss my cruise. Was not looking for a high end resort with all the bells and whistles, just a clean bed at relatively little cost. Stacey at the front desk was great-- helpful, responsive, and on top of everything. I got what I was looking for.

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Helpful?
Thank Jackie J
joshua515151, Front Office Manager at Relax Resort, responded to this review

I would like to thank you for your recent visit to Relax Resort. It was truly a pleasure to serve you. I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Relax Resort. We would love to have the pleasure of seeing you as a regular guest. Regards Stacia Front Desk Agent

Florissant, Missouri
Reviewed 2 March 2016

We stayed in the Relax Resort for one night before transferring to a different all-inclusive resort the next morning for the rest of our vacation. The Relax Resort's website offers a "free airport shuttle", but beware - it may or may not be running. We stopped at the airport information booth after passing through customs (located next to the taxi...

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2Thank Furrow31
joshua515151, Front Office Manager at Relax Resort, responded to this review

I would like to thank you for your recent visit to Relax Resort. It was truly a pleasure to serve you. I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Relax Resort. We would love to have the pleasure of seeing you as a regular guest. Regards Stacia Front Desk Agent

Reviewed 30 October 2015 via mobile

These people are as just as money hungry as the people on the streets. The bugs start bitting as soon as you walk in the door. By far the worst part of the trip. Glad we only stayed 1 night. Save your money!!!

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3Thank Prentice S
joshua515151, Front Office Manager at Relax Resort, responded to this review

Thank you for choosing Relax Resort for your recent stay in Montego Bay, Jamaica. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have...

Thunder Bay, Canada
Reviewed 2 September 2015

we needed a place close to the airport for our last night in jamaca. We rented the two bedroom apartment as we had 4 adults and 2 children in our party. This was much cheaper than renting two separate rooms anywhere in Montego Bay. The hotel was nice. Comfortable beds air conditioning was goood, the pool area was nice and...

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2Thank gypsynik74
joshua515151, Front Office Manager at Relax Resort, responded to this review

Dear Guests, Thank you for choosing Relax Resort for your recent stay in Montego Bay, Jamaica. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure...

Reviewed 27 August 2015

We were in town for a function. Got to the guesthouse. Front desk personnel was nice. Met the Owner very nice as well. Our luggage was taken to our room by this nice young man (the Gardener). The rooms were humid. One of the air condition in the room work the other did not. Wake up sweaty at nights. Just...

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Helpful?
Thank TrudyKJ
Australia
Reviewed 19 August 2015

OK so if you want to stay at the picture postcard all inclusive tourist trap resort, don't stay here. If you want a more authentic Jamaican experience, with super friendly staff that actually CARE about you, then this place is for you. Yes, the rooms are a little tired, but they are clean and serviced daily. Yes, it's not right...

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1Thank Leo S
Toronto, Canada
Reviewed 8 July 2015 via mobile

We stayed at relax resort for a week. Rooms are a little dated but are clean. All the staff are very friendly and helpful. Restaurant at the resort is VERY expensive. We ate there once but did not go back. Very nice surroundings and wonderful view of the airport and the ocean.

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2Thank Jackiep1962

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Relax Resort is known as "Montego Bay Best Kept Secret" it is the right choice for visitors who are searching for a combination of charm, peace and quietness, and a convenient place for both pleasure and business trips. It is a small, comfortable hotel, situated in Montego Bay. The Relax Resort managers and staff offer an attentive, personalized service and are always available to offer any help to their guests. The hotel is arranged on three floors, without a lift. On the ground floor we have rooms suited for single and families, there is a comfortable open bar where you can sit and drink, eat or just relax while taking in the view. In each room there is also a splendid private balcony where you can get the view of the airport tower and strip, and where you can also relax and emerge yourself from morning on wards in the atmosphere of our botanical garden settings. The rooms are arranged on first, second and third floors with categories ranging from superior, studio, 1 & 2 bedroom apartments. Breakfast and dinner is served in the restaurant or open bar area on the ground floor, and also outside on our little patio at your convenience. The hotel provides free Wi-Fi service in the lobby area but in the rooms at a surcharge. ... more   less 

Additional Information about Relax Resort

Address: 26 Hobbs Avenue, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: RM326 - RM436 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Relax Resort 2.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Relax Resort Montego Bay
Relax Hotel Montego Bay
Relax Resort Jamaica/Montego Bay
Hotel Style:
#27 Top resorts Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Relax Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor has best view”
davionsamuels, 21 Mar 2017 | Read review
“Ask to see the room before accepting it.”
patmap, 5 Mar 2017 | Read review
“looks for better Room and Basic facilities, or better go for 4* + hotels”
Riteshkk2005, 19 Jan 2017 | Read review
“I have tip for anyone.”
ayantu2016, 28 Jul 2016 | Read review
“The higher mobetta!”
flygirl4real, 24 Jul 2016 | Read review
5 of 5