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Secrets St. James Montego Bay

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Secrets St. James Montego Bay
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6,227 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

I have to say that this was mine and my boyfriends' first time seeing the Caribbean, and it was absolutely beautiful. A couple of Negatives: 1) Most of the drinks they serve have a TON of sugar in them! (I brushed my teeth about 4 times a day!) 2) While they do an "open market" on Wednesdays, they don't have...

Thank Cara E
A TripAdvisor Member
1 review
Reviewed 2 days ago NEW

This is the 3rd time we have stayed at the Secrets St James/ Wild Orchid complex. We return because of great service and the all inclusive good food and drinks, as well as relaxing and beautiful atmosphere. We are part of Unlimited Vacation club and the amenities are great. Our concierge Latoya was really attentive and friendly. The Spa was...

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Thank A TripAdvisor Member
Reviewed 3 days ago NEW

We have now been home a week from this hotel and I am missing it already!! We choose Secrets St James to celebrate my hubby's 60th birthday, and they did it in style. He had a banner on the door, birthday cake, bottle of bubbly , flowers, a lovely hand written note and a gift of a bottle of rum!!...

2Thank susieval
Reviewed 4 days ago NEW

I don't where to start , customer service is the best I have had in a long while. We stayed at a different Resort the last time we visited the island which was fabulous as well!!! Everyone is just so helpful the hotel is beautiful and very clean!! I would recommended this resort to all my friends and family!!

2Thank srparchman
Reviewed 4 days ago NEW

I have stayed in about 3 or 4 times in the lasted 5 years. You are first greeted with smile a cold rag and a drink that signified you are on vacation. The staff are very welcoming and friend. There are several great restaurants to choose from with great food. The pool and beach is clean and equipped.

1Thank Jeffrey M
Reviewed 5 days ago NEWvia mobile

Where do I begin , customer service at this resort is by far the best I've experienced at any resort I've visited . The weather wasn't the best but the in door entertainment compensated for the lack of sunshine. I would definitely recommend this resort as a vacation destination.

1Thank Andrine P
Reviewed 6 days ago NEW

We have been here for three days of a ten day honeymoon and have been quite disappointed. I stayed at another all inclusive in Punta Cana, (Now Larimer) 2 years ago and have been comparing the two. We stayed in a standard ocean view room, and had so much fun and loved our accommodations, and paid probably half of what...

4Thank ice2626
Corby, England, United Kingdom
Reviewed 1 week ago NEWvia mobile

We were recommended to go to this resort by a couple we met on holiday last year in Cuba they told us the staff, food and resort were amazing and they were not wrong we had an amazing time. Beautiful rooms, sunsets fabulous pools and the selection of food and drinks could not be beaten. the concierge service was fantastic...

1Thank Petrinaandalan
New York City, New York
Reviewed 1 week ago

My husband and I went to Secrets St. James this past weekend for our 1 year Wedding anniversary. We absolutely loved everything about it BUT we told the hotel upon check in that it was our 1 year anniversary. We even upgraded our room to an ocean front and became Preferred members as well. Unfortunately the resort didn't do anything...

3Thank kpalividas
Reviewed 1 week ago via mobile

I find Secrets to be one of the better all inclusives in Jamaica, the property is gorgeous, the food isn't sub standard (which is a huge thing with most all inclusives) & the staff are nice. However my only criticism is that the lines for everything are often very long- for breakfast, for the coffee shop. And it takes away...

1Thank JoRamdeen

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04/06/2017 05/06/2017
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  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: RM1,392 - RM2,779 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets St. James Montego Bay 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Secrets St. James Montego Bay Jamaica
Hotel Style:
#4 Business Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#11 Family Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Secrets St. James Montego Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front views are nice!”
999carae, 24 May 2017 | Read review
“Higher floors have better views”
susieval, 22 May 2017 | Read review
“The entertainment will keep feeling great.”
jeffreymY8843ZM, 21 May 2017 | Read review
“top level floor would be Ideal, Preferred rooms need a major facelift”
  • shower leaked over in too the toilet stall, probably could be fixed with a little caulking
  • view to the left off balcony
  • soaking tub on balcony
  • view to the left of balcony, showing roof in need of repair
  • view from third floor balcony was beautiful
  • pads cover the balcony tub, torn, dingy and completely water logged, and weighed around 50lbs ea
ice2626, 19 May 2017 | Read review
“2nd or 3rd floor to see ocean views”
PaigeHakuna, 16 May 2017 | Read review
5 of 5
US$309* /night
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Prices are for 1 room, 2 adults
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