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Secrets St. James Montego Bay

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Secrets St. James Montego Bay
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5,810 Reviews from our TripAdvisor Community

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Showing 5,654: English reviews
Vancouver, Canada
1 review
Reviewed yesterday NEW

I was really impressed with the cleanliness of the resort, the friendly and helpful staff and the quality and variety of food. There are a few staff members that went above and beyond their duties: Shelly-Ann our Personal Vacation Counsellor, took care of all our needs and questions. She comes into work on her days off to help her guests... More 

Helpful?
Thank trudelites
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

I recently traveled to MOBAY w/ my bf and stayed @ the Secrets St. James Resort. It was for my birthday weekend which literally just passed about two weeks ago and it was for 5 nights. Which I'm pissed about because I should have stayed waayyy longer lol. That's how amazing this place was for me. So, I wanted to... More 

Helpful?
2 Thank monifahazel
Indianapolis, Indiana
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 days ago NEW via mobile

The bar service here was amazing. Kedeisha, Alvin, and Ricardo are all amazing bartenders. They are very hospitable here and see the guests' needs first. There is tons of swimming space and the entertainment is top notch. A must visit when in the land of water and wood.

Helpful?
1 Thank BethieBos
Coventry, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW

ok this was to cele3brate our 21st wedding anniversary and we had stopped at secret silver sands in mexico so we were always on a winner.st james and wild orchid are 1 hotel really as you use all restaurants and pools from each other outdoor eating very enjoyable .1st of all our room we were on the 5th floor of... More 

Helpful?
2 Thank paddyo1963
Pickering
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 days ago NEW

We travelled to this resort in October with friends of ours for a kids free vacation. We have travelled extensively in Jamaica and Mexico although we haven't been to an Adults Only resort in about 20 years. Service- The service in this hotel was amazing, almost all the staff greeted you with a friendly hello and a chat whenever you... More 

Helpful?
2 Thank TE3636
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Cannot fault this resort at all. Everything was amazing. Staff, atmosphere, entertainment, food and drink! Cannot recommend Secrets enough! Big up to Hennesy who kept us entertained for the duration of the stay!

Helpful?
2 Thank Elijahghunter
stl
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW

This review continues from the review I did of Sunscape. There was an opportunity to leave Sunscape and spend the remainder of our trip at Secrets St. James! OMG let me tell you this resort is AMAZING! The rooms, the grounds, the food, the selection of food, the availability of the food, the entertainment, and the staff!! EVERYTHING about this... More 

Helpful?
2 Thank TaresaE
Brossard, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

shanneil the best concierge i came across. She rise the bar for future hotels. she also rise my expectation. I traveled to this resort for Thanksgiving Break this year,The resort is breathtaking, every inch of it. The employees (Shanneil) in every segment made the experience even greater. This is a lovely resort ,food good the staff are friendly. The rooms... More 

Helpful?
2 Thank sachyca
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

The staff at the hotel were excellent. The hotel could not bend over backwards enough to make us happy. The only think that I did not like about the hotel was the fact that they pump fragrance in to the air conditioning systems and I was unable to go to the restaurants and be in the common areas of the... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 722pennyk
NH
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 6 days ago NEW

We spent eleven days at Secrets St. James. From the moment, we arrived, everything was perfect. Everyone welcomed us. The check in was quick and smooth. Wonderful place to make memories. Friendly staff that always goes above and beyond to make us feel at home. Our butler Michael was so attentive. He made sure we were set every morning, checking... More 

Helpful?
1 Thank Dalyce

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: RM1,605 - RM4,637 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets St. James Montego Bay 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Secrets St. James Montego Bay Jamaica
Hotel Style:
#4 Business Hotel in Montego Bay
#7 Top resorts Hotel in Montego Bay
#7 Spa Hotel in Montego Bay
#8 On the Beach Hotel in Montego Bay
#8 Luxury Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#11 Family Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Secrets St. James Montego Bay staff and other travellers.
569 questions
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Questions? Get answers from Secrets St. James Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I actually loved the Preferred Club. Made us feel like Kings and Queens and the service was impeccable.”
 of 5 bubbles monifahazel, 3 Dec 2016 | Read review
“taxis are expensive and dont expect any good shopping locally”
  • room
 of 5 bubbles paddyo1963, 2 Dec 2016 | Read review
“Preferred club looks to be well worth it if looking for a quieter hotel without the need to get up early to get a good chair.”
 of 5 bubbles ownthisplace, 28 Nov 2016 | Read review
“Higher floors are better.”
 of 5 bubbles marksS8802WD, 28 Nov 2016 | Read review
“Not sure exactly what this means, however, I recommend getting a preferred suite on the St. James side. Its quieter and there are typically a few less people so its easier to get chairs by the pool and the beach. There is also a mini food area and bar just for this area which has some nice items. The Wild Orchid side has a bit more action but you can always walk that way if that is what you want.”
 of 5 bubbles williamhJ4891UE, 28 Nov 2016 | Read review
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