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Sandals Ochi Beach Resort

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Sandals Ochi Beach Resort
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7,973 Reviews from our TripAdvisor Community

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Showing 7,906: English reviews
Dryden, Canada
Reviewed 20 March 2014

My husband and I just went for our first vacation to somewhere warm. This didn't disappoint, it was sunny and warm everyday. The food was fabulous, we highly recommend Neptune and Soy. Both were excellent. The dive shop was friendly and awesome. DH learned to sail as well, for free. We did a few excursions as well. We did the...

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3Thank Lady_Katka
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

We're thrilled to hear of your wonderful stay at Sandals Grande Riviera. We strive to offer amazing experiences to our guests and I'm glad you had a great stay filled with luxury and fun. Thank you so much for your review. We can't wait to welcome you back!

Halifax, Canada
Reviewed 20 March 2014

This was our fifth trip to Jamaica and our third to this Sandals. Previously we have stayed at the Sandals Royal Bahamian and other resorts in Cuba and Mexico. We absolutely love this resort!! For each of our visits here we have stayed in the Butler Villas on the mountain side. Note the first year we visited this room category...

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1Thank Traveller7170
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

We're so thrilled to read of your excellent return stay at Sandals Grande Riviera. It gives us a great feeling to know that we were able to meet and exceed your expectations yet again. Thank you for your review. We can't wait to welcome you back for another amazing experience in the near future.

Ontario, Canada
Reviewed 20 March 2014

Just arrived home from our weddingmoon at the Sandals Grande Riviera. It was absolutely stunning. The wedding team was so helpful and caring. Thanks Ashalee. The food at our wedding was the best food I have ever eaten. All the staff was so friendly. Food and drinks were great. Service was slower than our fast paced North American lifestyle which...

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2Thank 1paris1
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for taking the time to review our resort. We're so thrilled to read that you had such an amazing Weddingmoon at Sandals Grande Riviera. We always strive to create memorable vacations for two people in love and I'm so happy that we were able to achieve that goal during your visit. We can't wait to welcome you back...

halifax, ns
Reviewed 19 March 2014

We're here now and enjoying it but not entirely what we expected. We're in the Riviera building which is our preference but it is the older section of the resort just so you know. We're in Riviera Bamboo Grove Luxury which may or may not have a balcony. rooms on the second floor do not but we we're fortunate enough...

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5Thank rickmcns
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

I'm so sorry to hear that you aren't quite enjoying your stay with us. We would like to see how we can resolve this matter while you are still on property. I encourage you to reach out to our management team on resort. Please give us a chance to make this up to you. We always want to ensure that...

New York
Reviewed 19 March 2014

Nice place, great weather, plenty to do. We had butler service and they were great! (Alrick, Damion,) All did a great job. They really were helpful, friendly and fun. The food was...ok. Went to Kimono-waiter came - did we want Japanese beer- then came back to tell us they were out. Kimono's is a hibatchi type and all the chef...

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1Thank fleahy54
Groton, New York, United States
Reviewed 19 March 2014

First I would like to say that Sandals Grande Riviera is a wonderful place to enjoy a weeks vacation. My wife and I with her sister and husband enjoy every part of the place, from the food to the entertainment, to the things to do there. The best part by far was the staff. I can't name everyone, but Julio,...

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3Thank Steve V
York, Pennsylvania
Reviewed 19 March 2014

Terrible experience. My girlfriend and I both contracted bug bites and rashes from the bedding. We advised the manager and we were told "sorry." They even had the audacity to state that they hope to see us again soon. Not happening. For $600+ a night, I would expect much better customer service.

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7Thank Jarrod B
Cassie C, Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for taking the time to write a review of your stay. We strive to keep the highest standard of quality and service and we deeply regret if we did not quite live up to your expectations. Regarding your concerns about the the bedding in our rooms, it is surprising to note that you had this type of allergic...

Snow Hill, North Carolina
Reviewed 19 March 2014

March 2013 First time in Jamaica, but most definitely not the last!!! Sandals made us feel like royalty!!! It was by far more than we expected!!! The staff were all excellent and made our wedding very special!!! We hope to visit there again!!! The food, drinks, entertainment, grounds, and rooms were immaculate!!! It is well worth the money!!!

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1Thank Dawn V
Salem, Massachusetts
Reviewed 18 March 2014

We spent 8 days at Grand Riviera last March and enjoyed every second of it. We have a villa with private plunge pool and butler service. The butler service was a tad hard to get used to but we managed. Always had a well-stocked bar, mini-fridge and lots of ice. The rooms are top notch with French doors, ceiling fans,...

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3Thank Kathy T
Portland, Maine
Reviewed 17 March 2014

This was our 5th Sandals stay, with Sandals Whitehouse as our favorite resort to date. We always go with an open mind and try not to compare resorts as they are all different in their own unique way. A large group of us went for a wedding which was beautifully done and was above the Bride’s expectations. The resort accommodated...

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11Thank zazolo

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining options including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’ ... more   less 

Additional Information about Sandals Ochi Beach Resort

Address: Main Street | P.O. Box 771, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: RM1,613 - RM3,221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Ochi Beach Resort 5*
Number of rooms: 529
Reservation Options:
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Also Known As:
Sandals Grande Riviera Beach And Villa Golf Resort
Sandals Grande Riviera Beach & Villa Golf Hotel Ocho Rios
Sandals Ocho Rios
Ciboney Ocho Rios
Sandals Ochi Beach Resort Jamaica/Ocho Rios
Hotel Style:
#3 Family Hotel in Ocho Rios
#4 Top resorts Hotel in Ocho Rios
#5 Romantic Hotel in Ocho Rios
#6 On the Beach Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#6 Spa Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Ochi Beach Resort staff and other travellers.
884 questions
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Questions? Get answers from Sandals Ochi Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Butler Suites all the way.....”
 of 5 bubbles pwalfajeep, 24 Mar 2017 | Read review
“ocean views are amazing and well worth it!”
  • view from the room
  • breakfast on the balcony daily
 of 5 bubbles jourdanl2017, 21 Mar 2017 | Read review
“We stayed on the beach side of this resort. It's beautiful no matter where you stay!!”
 of 5 bubbles rerecalt, 21 Mar 2017 | Read review
“Butler village rooms awful - dirty”
 of 5 bubbles 657janemm, 20 Mar 2017 | Read review
“The best room for the money are the ocean view club level rooms. Just send for one of their brochures.”
 of 5 bubbles LouisG282, 18 Mar 2017 | Read review
5 of 5