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Mystic Ridge Resort

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Mystic Ridge Resort
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176 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Fairfield, Connecticut
Reviewed 19 August 2015

The rooms were very clean, the people we incredibly helpful and the location was walking distance to downtown. The shuttle service was quick and friendly and the pool was very refreshing. I wish they had changed their breakfast up a little more but it was still tasty.

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Thank coachmoore141
Hampton, Virginia
Reviewed 13 August 2015 via mobile

Quiet do it yourself hide away in ocho Rios it was close to everything. No hassle no crowds. We spent most of our holiday out and about. Try the jerk center down the hill from there certainly beautiful view from the hotel.

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1Thank Justice C
Reviewed 23 July 2015 via mobile

The hotel is walking distance to the bus terminal Knutsford Express however it is advisable to hire a cab or shuttle service getting there or going out if you have luggages or don't want to climb. Unless you're a backpacker or fit for a sweaty and steep walk uphill then it won't be a problem. We arrived almost 12noon and...

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4Thank Jill R
Kingston, Jamaica
Reviewed 14 July 2015 via mobile

I checked out of mystic ridge today and I must say that I am very disappointed with the experience. The only thing that works for this hotel is the location and its fairly reasonable. I made my reservation on a Tuesday and requested a confirmation of my payment and of my reservation which was promised to me all 4 times...

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1Thank Sammiebrandt
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for your positive comments about our rates. We offer the best value in Ocho Rios, especially with our prime location. We are almost next door to Mystic Mountain and Dunn’s River Falls and are walking distance to great shops and restaurants. We’re sorry about the technical difficulties with receiving your email confirmation, but we’re glad you were able...

Bermuda
Reviewed 8 July 2015

The hotel is very quiet, but located in a great location. I came to celebrate my birthday, I have to say the bellman Ronaldo had awesome hospitality and made my vacation awesome! If your looking for something reasonably priced than this may be a good deal and the 2 bedroom suite we had was very nice and clean, wish we...

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1Thank likeastar2015
Reviewed 8 July 2015 via mobile

I love this place this was my 3rd visit and am definitely going back relaxing clean and all that the only thing I would like is for it to be all inclusive but that won't stop me can't wait to visit again

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Thank Anneisha M
Parksville, Canada
Reviewed 7 July 2015

Speaking with some of the staff that were willing to talk we found out that ownership issues are muddying the operation. Virtually no action at the pool, bar or restaurant. We also, to our surprise, found the "security" guard peeping into our ground floor suite. kind of creepy.

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Thank Heike515
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for staying with us. We are currently conducting an investigation into the incident involving one of our security guards and we apologize for this unsettling experience. Please know the safety of our guests is paramount to us. We will correct any security issues that are brought to light by the investigation. Please contact us directly as we would...

Chicago IL
Reviewed 4 July 2015

Spent 4 days here and loved it! they have a nice location with views of the city( Ochi -Rios) to die for, the hills and mountains. Man, if you want a cheaper place but nicely done then this is the place. free breakfast every morning and onsite kitchen to prepare what every you want. The rooms are like suites because...

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1Thank Chris M
Reviewed 3 June 2015 via mobile

Its a OK resort. Breakfast is only food included not an all inclusive resort. We stayed in one of the upgraded suites(loft suite). I recommend you stay in that suite if you want a high floor with a nice view.The really great part about this resort is if u stay few nights you get access mystic mountain.

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Thank karneilia r
Reviewed 29 May 2015 via mobile

I arrived in Ocho Rios from the Knutsford Express and saw the Mystic Lodge next door, so I proceeded to book a 1 night stay for 2 people for $114 dollars without reading trip advisor reviews. We returned to check in and were escorted to our room. The hotel was completely empty, yet we were put in the furthest away...

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5Thank charlotte l
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We are so sorry that you had this experience. Mystic Ridge is a family-owned hotel where our relationship with our guests is the most important thing to us. We will have a meeting with our staff to discuss the service issues in your review. Please contact us directly, as we would welcome the opportunity to discuss your review. Thank you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A modern gated complex complete with swimming pool, bar area, restaurant and tennis court. Air conditioned rooms with jacuzzi with king and queen side beds. Can sleep up to 8 people. ... more   less 

Additional Information about Mystic Ridge Resort

Address: 17 DaCosta Dr, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: RM548 - RM1,078 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mystic Ridge Resort 3*
Number of rooms: 44
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Also Known As:
Crane Ridge Hotel Ocho Rios
Mystic Ridge Resort Jamaica/Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Ridge Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are quiet”
 of 5 bubbles 759bruced, 16 Jan 2017 | Read review
“There was bumping from upper floors and people was always passing by our window, I say choose a upper floor less noise and more view”
 of 5 bubbles 585miriamv, 14 Jun 2016 | Read review
“I would recommend to be away from main restaurant the music starts very early”
 of 5 bubbles love4travel2008, 15 May 2016 | Read review
“Beautiful view of the city or lush of the mountains depending on the room your in.”
 of 5 bubbles Taj_Bisnott, 15 Feb 2016 | Read review
“Second floor apartment better than the first floor standard room”
 of 5 bubbles Mummy155032, 18 Jan 2016 | Read review
5 of 5