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Couples Sans Souci

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3,672 Reviews from our TripAdvisor Community

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Showing 3,591: English reviews
Kankakee, Illinois, United States
Reviewed 3 November 2013

This is our 5th visit to a Couples Resort, two at Swept Away, two at San Souci, and 1 at Couples Negril. Let's just say there are no other resorts that compare to the quality of service that you receive at the Couples chain. Maybe they know that great service overcomes any issue you think you might have. We were...

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Helpful?
2Thank Denise T
CouplesSocial, Public Relations Manager at Couples Sans Souci, responded to this review

Dear Denise T, Thank you for being such loyal visitors and we are so glad you enjoy our resorts so much! We do hope that you come back again!

Summerville
Reviewed 3 November 2013

Couples Sans Souci was by far one of the most romantic resorts we have ever visited. The resort is large enough that you can feel like you're one of the only couples there, yet small enough to have an intimate feel to it. We didn't realize how many people were actually staying at the resort until the Beach Buffet they...

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1Thank pandorgs
CouplesSocial, Public Relations Manager at Couples Sans Souci, responded to this review

Dear pandorgs, It is wonderful to know how much you enjoyed our staff and service! We are glad you like the romantic setting we have to offer! We certainly hope you come back again!

Kentucky
Reviewed 3 November 2013

nice resort,lots of stairs to climb even at beach level so be prepared, office, bar and nicer dining is upper part of resort, lower part has beach and two other dining options. the beaches are not big but plenty of room, good water sports, the massages are second to none, the food is good, not great. we really had a...

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1Thank swamppossum
CouplesSocial, Public Relations Manager at Couples Sans Souci, responded to this review

Dear swamppossum, We are very happy to hear that you enjoyed all the activities we have to offer, especially the massages. Hopefully we will be seeing you back again in the future!

Warren, Michigan
Reviewed 31 October 2013

If you see my other reviews of CSS, you will see that I gave very positive reviews first two times there. Many of the things that we like about CSS, we still like. The property is kept in immaculate condition. The food is very good and there are many options to keep from getting bored with it. But this time...

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8Thank dertydozen
CSS_Operations_Mgr, Manager at Couples Sans Souci, responded to this review

Thank you for your continued support of Couples Resorts, we're so happy that you would think enough of us to return over and over again. I must confess that I am a bit surprised that your Resort Credit challenge was not brought to my attention during your stay. There is absolutely no intention on the part of Couples Resorts to...

Philadelphia
Reviewed 31 October 2013

ONE of the things that makes CSS unique is their customer service. It is nice to receive the service we received without having someone's hand out for a tip. In fact on two occassions when two separate staff members went above and beyond we offered tips. They both refused. We have been to CSS previously and were certainly not disappointed,...

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Helpful?
Thank Jamakinmecraze
CouplesSocial, General Manager at Couples Sans Souci, responded to this review

Dear Jamakinmecraze, Thank you for your wonderful review! We are very happy to hear that both of your stays have been wonderful experiences. We certainly hope you come to visit us again in the future!

Casper, Wyoming
Reviewed 29 October 2013

I cant say enough words to express how much fun we had and how wonderful this experience was to us. My husband and I went for his birthday and all of the staff couldnt have been more excited to share the moment with us, it was truly his best birthday ever. We had a beachfront suite that was really nice...

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5Thank ChristineFergy
CouplesSocial, General Manager at Couples Sans Souci, responded to this review

Dear ChristineFergy, Thank you for choosing us to celebrate your husband's birthday! We are so glad that you had a wonderful time and experiencing all we have to offer! We would love to have you come back and visit again soon!

Fairport, New York
Reviewed 29 October 2013

Our first time to Jamaica did not disappoint! This was our first all-inclusive experience & it was amazing. We were treated as special guests the entire time! The food was great & plentiful. Lots of activities to keep busy. Raise your flag - get a fresh drink! We'll be back!

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2Thank Jeffrey S
CouplesSocial, General Manager at Couples Sans Souci, responded to this review

Dear FieldTech101, We are so glad you chose us for your first visit to Jamaica! We really pride ourselves on our service so we are happy that you felt special because you are! We hope to you see you back at Couples Resorts soon!

Cobourg, Canada
Reviewed 25 October 2013

Didn't write this review until after experiencing other all-inclusives and finding them all lacking (most especially and surprisingly Sandals)! The grounds are amazing, the rooms are not extravagant, but neat and clean. Bathrooms could use a little work and ungrading actually. But the service.... AMAZING! They go out of their way to make it the best stay you will ever...

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3Thank WoltersfromCanada
CouplesSocial, General Manager at Couples Sans Souci, responded to this review

Dear WolterfromCanada, We are so happy to hear that you feel we are a great all-inclusive resort! We will look into the bathroom situation for you as well. Hope to have you back again soon!

Minneapolis, Minnesota
Reviewed 24 October 2013

My boyfriend and I returned yesterday from a 5 night stay at CSS, and we look forward to staying there again. This was our first all-inclusive experience, and it was great. The food was delicious. We really enjoyed the Casanova restaurant, which requires a reservation, men must wear slacks, and no flip flops are allowed. Food is ordered off a...

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2Thank MNdawnygirl
CouplesSocial, General Manager at Couples Sans Souci, responded to this review

Dear Mndawnygirl, We are happy that were able to give you a wonderful first experience at an all-inclusive resort! Glad you liked our pools and the massages by the ocean. We hope you decide to come back and visit again soon!

Reviewed 21 October 2013

Hello, My husband and I just got back from our honeymoon at Couples San Souchi. We were there from October 13- October 20th. Overall, we would recommend this resort to our friends and family members. Below is a summary of our experience. This resort does all the big things well: food, customer service, and grounds. We enjoyed the food at...

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3Thank Vestlouisiana
CouplesSocial, General Manager at Couples Sans Souci, responded to this review

Dear Vestlouisiana, We are glad to hear that you really enjoyed the dining options we have here. Also thank you for giving an honest review and letting us know about the wine and ants. We will take a look into both of those things. We hope to see you here again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci. ... more   less 

Additional Information about Couples Sans Souci

Address: Route A3, St-Mary | PO Box 103, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: RM1,453 - RM2,661 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Couples Sans Souci 4.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Couples Sans Souci Hotel Ocho Rios
Couples San Souci
Couples Sans Souci Ocho Rios
Couples Sans Souci Jamaica/Ocho Rios
Hotel Style:
#2 Top resorts Hotel in Ocho Rios
#3 Romantic Hotel in Ocho Rios
#4 On the Beach Hotel in Ocho Rios
#4 Spa Hotel in Ocho Rios
#4 Luxury Hotel in Ocho Rios
#6 Family Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Couples Sans Souci staff and other travellers.
342 questions
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Kansas City, Missouri

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“B Block was close to everything on the beach level and seemed to have a better view than rooms in A Block, which is next door.”
 of 5 bubbles 226sallyl, 25 Feb 2017 | Read review
“ super room”
 of 5 bubbles susangO3754AK, 25 Feb 2017 | Read review
“A and B block for access to more areas. Other blocks for the views.”
  • View from our massage hut.
 of 5 bubbles MikeLorna, 25 Feb 2017 | Read review
“Couples offers in room liquor, but the good stuff is extra....easier to get your best drink at the nearby bar.”
 of 5 bubbles jerrycyndi2014, 19 Feb 2017 | Read review
“There really aren't bad room views. If you want newer amenities and closer to the activities, A or B block.”
 of 5 bubbles 861lindseyp, 18 Feb 2017 | Read review
5 of 5