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ClubHotel Riu Ocho Rios

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ClubHotel Riu Ocho Rios
ClubHotel Riu Ocho Rios
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8,209 Reviews from our TripAdvisor Community

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Showing 7,601: English reviews
Hackensack, New Jersey
Reviewed yesterday NEW

Upon arrival I was told that my room had been upgraded to the deluxe wing. This entitled me to a personal concierge, a private lobby area and elevator and access to additional restaurants if I wished. While the resort is a bit dated there was really nothing I could complain about. The menu in the buffet was typical all-inclusive fare....

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Thank 200phantom
London, Canada
Reviewed yesterday NEW

This resort is as close to perfect as is gets. The place is huge and very well maintained from the garden landscape to the beach to the rooms and lobby. Extremely clean and service is the best. Staff are very friendly and curtious. Food was amazing! the variety was great and their are no reservations needed for the numerous restaurants...

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1Thank TaTaJC
Lindsay, Canada
Reviewed yesterday NEW

Six of us stayed at this resort in late January 2017. The hotel is very nice and is well kept. The staff are friendly and helpful. The entertainment staff aka bruno mars and birdman were very friendly and energetic. We all had ocean view rooms. Two were in the regular section and one was in the deluxe. All our rooms...

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Thank Patsy B
lincs
Reviewed yesterday NEW

The worst place we have ever stayed.We are frequent travellers to many countries and Jamacia is one one of our favourite places.However this hotel is at the bottom of our list. We moved to riu montego bay after less than twenty four hours. That hotel was superb!! Right where do I start? Beds very badly stained and sagging.Food cold.Pool area...

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Thank LincsBooboo
Toronto, Canada
Reviewed 2 days ago NEW

Im sorry, but I came here willing to spend any amount of money just to relax and have a nice relaxing time tanning on the beach. Yes, the place is a beautiful marble hotel. its clean. but its without character. The staff treat you like another #. Yes they are very pleasant. Other resorts nearby, the staff know you by...

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Thank koolcruzin
Reviewed 2 days ago NEWvia mobile

I just got back yesterday and I loved everything about this resort except...when i layed in my bed i thought they forgot to put the matress on the box spring but apparently that was the matress. Maybe i am spoiled with my extra soft bed at home but sleeping was not easy. But i still came home well rested because...

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2Thank Royalmur
Pittsford, New York, United States
Reviewed 2 days ago NEWvia mobile

The resort lacked organization and management leadership. Beautiful resort but staffs laid back attitude was frustrating at times. *elevator in our building was broken 3 out of 6 days *breakfast entrees had no warmers and were cold if not just brought out *despite signs smoking was allowed throughout the resort. Especially bad we're pool areas *top restaurants were very small...

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2Thank David T
ontario
Reviewed 3 days ago NEW

We travelled with 7 couples, jan 30 until Feb. 10. Weather was good, no rain. We are frequent travellers and have stayed in other Rius in Jamaica, Dominican, and Mexico. We upgraded to be on the quiet side and enjoyed it. Free wifi that was strong and worked on the beach was worth it for me. The Wifi for us...

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6Thank canadianboomer
Milton, Canada
Reviewed 3 days ago NEW

Despite our flight being delayed and losing a day, our trip was amazing! The staff at this resort are all great. They were very friendly, nice, approachable and fun to be around with. Me and my fiance stayed here for a week, and would definitely recommend this resort to anyone we know. The food was also super, many options, as...

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6Thank Olga K
Bristol, United Kingdom
Reviewed 3 days ago NEW

. Arriving after 1200 hrs, we were informed that the room was not ready for us, very disappointed considered that we upgraded to the Deluxe Junior Suite with Sea View and balcony, eventually got room about 3 hours later, no bags which arrived about 6 hours later, this was after lots of phone calls our thinking was they wouldn’t deliver...

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4Thank Lee B
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We regret to read you were not satisfied with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: RM1,020 - RM1,827 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 846
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Ocho Rios staff and other travellers.
777 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view.”
 of 5 bubbles TaTaJC, 18 Feb 2017 | Read review
“Get a room not on top floor oceanview.”
 of 5 bubbles 742patsyb, 18 Feb 2017 | Read review
“Really would not bother,choose another hotel”
 of 5 bubbles LincsBooboo, 18 Feb 2017 | Read review
“Ask for a room away from KIDS!! and far away from where they do the nightly entertainment and the after hours bar.”
 of 5 bubbles koolcruzin, 17 Feb 2017 | Read review
“It is worth the money to upgrade!”
 of 5 bubbles canadianboomer, 16 Feb 2017 | Read review
5 of 5