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ClubHotel Riu Ocho Rios

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8,392 Reviews from our TripAdvisor Community

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Showing 7,765: English reviews
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Reviewed yesterday NEWvia mobile

As I write I'm lying in a bed that is at best "meh". The television is outdated with poor picture quality and a universal remote that does not carry out half the functions of the TV. The bathroom is clean but dated. This hotel is in need of updating and as far as I am concerned is grossly overpriced. The...

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Helpful?
Thank Sandy W
Mitchellville, Iowa
Reviewed 2 days ago NEW

My husband and I love Riu Resorts and I must say we were very disappointed in the service and the rude staff at this particular resort. Everything was perfect except for the staff. The only time we were waited on was in the restaurants and it was very little and very poor. At the beach, pool and bars we had...

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Thank kalfit01
Reviewed 3 days ago NEWvia mobile

The beach and setting are gorgeous, and the food and rooms were ok. But my God the musical entertainment during the day by the pools and during the evening is horrendous. It's very much club/dance music, played so loud that the only peace is on the beach (or your room!). The three bars that are open during the evening are...

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Thank Diane E
Ottawa, Canada
Reviewed 3 days ago NEW

We recently visited Riu Ocho Rios from April 9th-16th celebrating our 1 year wedding anniversary. Overall, it was a nice resort but not one I see us visiting again in the future. We booked an oceanview room and ended up paying to upgrade to an oceanfront room after the first night. The view was truthfully similar in the two rooms...

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Thank Kat K
Reviewed 4 days ago NEWvia mobile

Staying here at Riu as I write this with only 4 hours in Im Regretting ever booking to stay here. The food alone will send you running​, had to walk out on our dinner at the so called stake house after about 40min wait, we got Random little broken peice of steak and pork chops dry to the point where...

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2Thank Rick B
Toronto, Canada
Reviewed 4 days ago NEW

I Went for a week to the RIU with my 5 kids on 2oth of March. Ages 17 to 12. thru Sunwing, which was surprising excellent. Trip for all of us to book at resort averaged $1,500.00 each. I thought that was more than reasonable. Third time in Jamaica, Ist time in Ocho Rios. Ocho rios is the best place...

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7Thank quadie
Winnipeg, Canada
Reviewed 4 days ago NEW

My husband and I chose to have our wedding on the beach at sunset in Ocho Rios Jamaica. We had both been to Jamaica before, separately and both love the country and the people we met there. We chose the Riu sort of on a whim and I can honestly say we wouldn't change a thing. The wedding coordinator was...

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7Thank roxannelebeau
Alberta, Canada
Reviewed 5 days ago NEWvia mobile

We travelled to this resort April 3-10th, 2017 I have to admit I was nervous about all the bad reviews, there is no need to worry... no problem 'mon-unless you stress about silly things like cracked tiles and old paint. We have been to Jamaica 3 times and love the culture and people. Pros: choose the deluxe side, it's worth...

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10Thank sunsetgal09
Reviewed 5 days ago NEWvia mobile

We just returned from vacation!! Beautiful property but poor service!! Nice beach and pool and the rooms were clean and roomy.....everything else was horrible!!! We are from Jamaica and have traveled there many times and this is by far the worst hotel we have stayed at in JA!! The majority of the staff are not friendly and are doing the...

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3Thank Renee A
Reviewed 5 days ago NEWvia mobile

OK so you've read about how great this place is (and it is). Here are some tips after 10 days here: 1. You can book direct with Riu if your operator doesn't offer the duration you want. It may not cost any more. 2. If booking direct, join the Riu Class club first. You will get free airport transfers (saving...

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12Thank HampshireNick

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay - St.Ann, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: RM884 - RM1,668 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 856
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Ocho Rios staff and other travellers.
846 questions
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Syracuse, New York
9 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanview rooms are pretty but very noisy. You'll hear the beach music, pool music, and lobby music all at once.”
448katk, 20 Apr 2017 | Read review
“Higher floors with ocean view worth the extra 200 dollars”
quadie, 19 Apr 2017 | Read review
“Ocean view rooms are nicer. Deluxe Guests get a few more perks.”
862MichelleN, 17 Apr 2017 | Read review
“Deluxe Wing - quiet side and ocean view”
angev2013, 17 Apr 2017 | Read review
“The building all the way towards the right is updated. The middle building has the best ocean view”
KrissyJ182, 16 Apr 2017 | Read review
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