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Arrived on a friday, no hot water in the room. Tried to contact front desk, phone did not work. Spent 45 minutes awaiting service from front desk, told a technician would fix the water problem. Had to do this line up daily until finally moved...More
2 Thank M B
Response from RiuHotelsandResorts, Social and Community Relations Manager at ClubHotel Riu Ocho RiosResponded 23 April 2013
Thank you for taking the time to give us your feedback and for expressing your concerns.
We were concerned to note that we failed to live up to your expectations.
We would have liked to have been informed about all your inconveniences during...More
When I went on the internet It looked absolutely beautiful and it was....but, some major improvements are needed....The staff was great except for the front desk....The beds are hard as a rock and very old....The televisions are one step away from black and white, Some...More
I was there at Riu Ocho Rios in mid-December for a family vacation.
Food: buffet was decent with good variety!, a-la carte restaurants were good except the Chinese one which was buffet style anyway. I loved the fact that their pizzeria was open till midnight!...More
This property is gorgeous! I travelled with my husband and 11 year old daughter and we had a wonderful time. It is well maintained and the pools and beach are awesome.
We stayed on the Deluxe side, and the rooms were updated and beautiful, with...More
We took the JTL shuttle from the Montego Bay Airport to Riu Ocho Rios, which took about one and a half hours. The JTL rep gave us an overview of the sites we passed.
We were greeted by a friendly staff and given a welcome...More
US$190 - US$1,100 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
Number of rooms
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