We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 35 hotels in Ocho Rios

Moon Palace Jamaica

1,600 reviews
Save
Traveller (1850)
Pool & Beach (458)
Storyboard
Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“loud bar”(131 reviews)
“flow rider”(118 reviews)
“resort credit”(97 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from Moon Palace Jamaica
Offers & Announcements: $1500 Resort Credit
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$671.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Ocho Rios hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "56daa887384d4b4b8b3a549b2d3a30fb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":7134812,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[62650714],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":1,"year":2018},"checkout":{"day":30,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":671,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"56daa887384d4b4b8b3a549b2d3a30fb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":671,"lowestMetaPrice":671,"additionalPartner":false,"highestMetaPriceDisplay":671,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":671,"lowestMetaPrice":671,"highestMetaPriceDisplay":671,"hotelName":"Moon Palace Jamaica","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU2ZGFhODg3Mzg0ZDRiNGI4YjNhNTQ5YjJkM2EzMGZiIiwiQUlLIjoiYWVlZjI0ODkyOGQ2NDQ2MWJlNzVjODY1NTMwZjc5N2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/01/2018", "checkOut": "30/01/2018", "lowestPrice": "US$671", "hasDates": true, "hacComplete": false, "contentIdMappings": {"62650714":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,600)Write a Review
Filter reviews
1,535 results
Traveller rating
895
369
151
59
61
Traveller type
Time of year
LanguageEnglish
More languages
895
369
151
59
61
Show reviews that mention
All reviewsloud barflow riderresort creditwater journeyawe spavacation plannerskonoko fallsmartini barmomo restaurantla gondolateen loungeclub noirdiamond conciergepublic relationspresidential suitegondola restaurantpalace elite
FilterEnglish
Updating list...
1 - 5 of 1,535 reviews
Reviewed 2 days ago via mobile

Spent a week with the family at the Moon Palace Jamaica. We are owners and this was our first trip to Jamaica. Moon Palace Cancun will always be our favorite but the Jamaica location is outstanding. Very safe and secure, tons of things to do...More

1  Thank Ckline95
Hotel's Favourite
Reviewed 18 November 2017

We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

Review collected in partnership with this hotel
14  Thank 930dmb
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 18 November 2017

Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

Reviewed 3 days ago via mobile

We travelled as a family of 4. Two kids aged 6 and 8. We had a standard room and it was small but adequate, with a great view. We were in room 21425. The staff was wonderful, as was the food. The beach was just...More

3  Thank taracalcei
Reviewed 4 days ago

Introduction and Check-In This was my first time to a palace resort and I have to say I was not disappointed. We were welcomed with a complimentary cocktail by two very professional staff members. After having our drink we proceeded to the check- in desk...More

8  Thank CampbJor91
Reviewed 4 days ago

Went to Jamaica in November last year, 1st time so was looking forward too it, the drive from the airport to the hotel was a little long and took roughly about 1 hour 30 mins, but our driver was lovely and gave us some interesting...More

3  Thank Mintymoo1
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

Dear Mintymoo1, We are ecstatic to be in receipt of your wonderful review expressing your magnificent time spent with us. The team is elated to have hosted you for the first time, thank you for making us your preferred vacation destination.Our utmost gratitude extended to...More

View more reviews
PreviousNext
123456307
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$483 - US$897 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$483 - US$897 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1850)
Pool & Beach (458)
Room & Suite (415)
Dining (245)
Hotel & Grounds (1264)
Family and Play Areas (36)
Bathroom (12)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Dawn W
16 January 2018|
AnswerShow all 3 answers
Response from Kemarlo C | Property representative |
Dear Dawn W, Our team is elated to have been selected as the beautiful destination for your magical Wedding accommodation. It is my pleasure to advise you that rollaway beds are indeed available at our Resort but must be... More
0
Votes
actitravel
16 January 2018|
AnswerShow all 3 answers
Response from Kemarlo C | Property representative |
Dear actitravel, Thank you for your interest had in our breath-taking Resort. While it is standard for our Concierge rooms to be King-bedded, a rollaway bed may be placed in the room as per request of the guest. Without... More
0
Votes
Room Tips
"Go for a junior suite,,"
Read review
"Live entertainment at night, so choose a high floor if you want quiet."
Read review
"higher floor provides better view Basic rooms do not have walkout balcony, just a standing part over the..."
Read review
"Pool view should have less noise at night."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite