We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Moon Palace Jamaica

TripAdvisorUS$503*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$730*
US$503*
Great Deal
US$723*
US$664*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Moon Palace Jamaica
Moon Palace Jamaica
Panoramas (85)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,102 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,050: English reviews
Start your review of Moon Palace Jamaica
 Click to rate
Reviewed 2 days ago NEWvia mobile

This is our normal place we stay at when we go to Jamaica. This is a nice place right on the beach and very clean. Hotel used to be called Sunset Grande Jamaica now the Moon Palace. A lot of money put into renovations. Not the same as the old but very nice as well. They did stop a lot...

 Report
Helpful?
1Thank SHAWN W
Morgan Hill, California
Reviewed 2 days ago NEW

The Moon Palace resort in Ocho Rios is beautiful. The food is amazing and the staff could NOT have been more courteous and friendly. Our favorite restaurant was MoMo, a Japanese restaurant. Our server Simion and hostess Russhelle provided excellent and very friendly service, they made our visits to the restaurant special. Our favorite bartender, Renaldo, at the pool bar...

 Report
Helpful?
1Thank GatorMan1155
Franklin, Tennessee
Reviewed 2 days ago NEWvia mobile

Our recent visit to this Moon Palace was a complete joy. Service and food was fantastic. Accommodations are wonderful. Love the Jamaican people. Very friendly. First rate experience. This is a small to medium size resort. Very intimate. There are areas that you can find peace and quiet or be fully engaged with music and exercise.

 Report
Helpful?
1Thank helgy9300
Reviewed 4 days ago NEW

Moon Palace was simply amazing and to be greeted with cool towels, mimosa, and carnations upon arrival definitely made the 2 hour drive from the airport worthwhile, which the resort arranged for free. The staff was extremely friendly especially Leon in the event planning department, he made sure we knew how to use our resort credits, he arranged all of...

 Report
Helpful?
1Thank Katrina W
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 4 days ago NEWvia mobile

It was beautiful and very relaxing. Very good service and friendly staff. I will definitely return! The weather was great at this time of the year. It was not too hot nor too cold. It rains but it feels good. And it doesn't rain all day, which is good.

 Report
Helpful?
2Thank A TripAdvisor Member
Brooklyn, New York
Reviewed 4 days ago NEWvia mobile

From the minute we landed and finished up with the airport business we were greeted by an awesome guy who works for the hotel transportation!! They driver was so kind and patient.. we reached the hotel and checked in with no issues at all. The rooms are a comfortable and the bed I could sleep in alllllllllll day long. The...

 Report
Helpful?
1Thank twinniecat
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

This is the best resort I have ever stayed in! Every detail is meticulously thought out.. I always bring my own blowdryer when traveling due to poor quality offered at most resorts. Not here. Full line of Chi proffessional dryer, flat iron, and hair products for use at no extra charge. The room is spacious, clean, and modern. There are...

 Report
Helpful?
2Thank Elle_travelstheworld
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear Elle, The Moon Palace Jamaica Grande team would like to express our gratitude to you for the confidence had in selecting our Resort to host your vacation. As the team remains steadfast in our commitment to creating the most wonderful awe-filled vacation experiences for all our guests, it warms our hearts hearing of the wonderful time had. We are...

West Palm Beach, Florida
Reviewed 1 week ago via mobile

I had an amazing time at this hotel. The food was a ten, the customer service was a ten and the spa services was a 20. I want to specifically thank Sasha-Gay and Abigail for escorting me on the water journey! Michael the manager at the Sun Deck Steakhouse went above and beyond to provide exceptional customer services. I was...

 Report
Helpful?
1Thank alisaw993
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear alisaw993, The Moon Palace Jamaica Grande family is delighted to have had the honor of hosting your family vacation. We are even more elated knowing we contributed to you having such an amazing time. Thank you for sharing your feedback highlighting our awesome food, excellent customer service and amazing spa. We excitedly await the opportunity to host you again,...

Burlington, Canada
Reviewed 1 week ago

Just returned from spending a week at Moon Palace and we loved it. Although this hotel is 1.5 hrs from the airport, the transfer doesn't stop at any other hotels. We actually enjoyed the drive both ways to see the scenery around as the drivers filled us in. When we arrived at the hotel, the lobby was beautiful and the...

 Report
Helpful?
4Thank jackmack75
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear jackmack75, Please allow us to thank you for the confidence had in selecting Moon Palace Jamaica Grande to host you and the family for vacation. We are much appreciative of your detailed feedback on the experience had with us, thank you for the warm commendations of our team, services, food and amenities. We do hope to have the privilege...

Chicago, Illinois
Reviewed 1 week ago

Did a six night stay at Moon Palace Jamaica Grande and have to say the best part of our vacation was the friendly staff. Went for a laid back, relaxing trip and couldn't have been treated better. Special thanks to some in particular - Dawayne & Shalonda in the Loud bar were always waiting for us to come by and...

 Report
Helpful?
1Thank Peggy B
Kemarlo C, Manager at Moon Palace Jamaica, responded to this review

Dear Peggy B, As the Moon Palace Jamaica Grande team continually create the most amazing vacation experiences for all our guests, we are honored to have been selected to host your vacation. We are also grateful of your choice to share the great experience had with the TripAdvisor community, your commendations of our friendly team and overall great Resort is...

2,069 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1362)
Viewed
Hotel & Grounds (249)
Viewed
Dining (107)
Viewed
Pool/Beach Area (190)
Viewed
View from Room (92)
Viewed
Room/Suite (63)
Viewed
Bathroom (10)
Viewed
Family/Play Areas (21)
Viewed
Business Centre/Function Rooms (4)
Viewed
0:48
Videos (10)
Viewed
Other (616)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (660)
Viewed
Aerial Photography (57)
Viewed
Amenities (121)
Viewed
Beach (31)
Viewed
Cabana Pool (23)
Viewed
Concierge Room (43)
Viewed
Family Room (79)
Viewed
Jacuzzi Pool (17)
Viewed
Main Pool (40)
Viewed
Ocean View Room (44)
Viewed
Partial Ocean View (38)
Viewed
Dining (86)
Viewed
The Hotel (66)
Viewed
Waterslide Pool (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (11)
Viewed
Dining (11)
Viewed
Family/Play Areas (2)
Viewed
Other (21)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Ocho Rios
75.4 km away
Hilton Rose Hall Resort & Spa
6.7 km away
ClubHotel Riu Ocho Rios
ClubHotel Riu Ocho Rios
#8 of 36 in Ocho Rios
8,483 reviews
71.0 km away
Iberostar Rose Hall Suites
Show Prices
Show Prices
Show Prices
110.6 km away
Grand Palladium Jamaica Resort & Spa
26.4 km away
Grand Bahia Principe Jamaica
7.0 km away
Couples Tower Isle
Couples Tower Isle
#5 of 36 in Ocho Rios
3,077 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Moon Palace Jamaica is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Palace Resort's newest resort boasts more than 700 guest rooms and suites with oceanfront views of the Caribbean Sea. It's also home to the largest spa in Jamaica. ... more   less 

Additional Information about Moon Palace Jamaica

Address: Main Street, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: RM1,938 - RM4,373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moon Palace Jamaica 5*
Number of rooms: 705
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Orbitz, TravelUp, Travelocity, Hotels.com, getaroom.com, Priceline and HRS so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Moon Palace Jamaica Ocho Rios
Hotel Style:
#5 Top resorts Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Moon Palace Jamaica staff and other travellers.
483 questions
Ask a question

See all questions (483)

Questions? Get answers from Moon Palace Jamaica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had an Ocean view room with Free phone calls to the US. This is a MUST anymore.”
GatorMan1155, 25 May 2017 | Read review
“Tower 3 only has juliette balconies so you can not sit out.”
jackmack75, 20 May 2017 | Read review
“best view are the ones with ocean and mountain view which you can also see if cruise ships come.”
s1971mavadia, 16 May 2017 | Read review
“tower 2, ocean side”
tanyasf, 16 May 2017 | Read review
“The rooms are very clean, spacious & the beds are very comfortable. The housekeeping staff are superb! ”
0mervind, 9 May 2017 | Read review
5 of 5
TripAdvisor
US$503* /night
View Deal
Bookit.comUS$723
Booking.comUS$664
Orbitz.comUS$730
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates