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Moon Palace Jamaica Grande

0.5 km from Ocho Rios centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$251 US$1,091*US$840*
View Deal
Main Street, Ocho Rios, Jamaica
Special Offer
$1500 Resort Credit
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02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    All reviews flow rider loud bar martini bar resort credit water journey teen lounge vacation planners konoko falls momo restaurant awe spa club noir public relations gondola restaurant water experience la gondola palace members diamond concierge presidential suite palace elite pay tax
    Reviewed yesterday

    We just returned from our VERY expensive stay at Moon Palace. Very mixed emotions. Let me start with the Pro's... I would give a 5 STAR rating if based solely on the bartenders and servers! The food and drinks were great! The bartenders and waiters...More

    Helpful?0
    Reviewed 3 days ago

    Just back from a great week in Ocho Rios at Moon Palace Jamaica Grande - long review sorry!. We have been traveling as a family on March Break for about 10 years now and I can honestly say that the service at Moon Palace was...More

    Helpful?2
    Response from Kemarlo C, Manager at Moon Palace Jamaica Grande

    Dear CanadaT-Bar, The Moon Palace Jamaica Grande family is absolutely delighted to have been give the pleasure to host your recent vacation experience, thank you for the kind preference and for sharing your vacation overview with the TripAdvisor community. We appreciate the wonderful comments on...More

    Reviewed 4 days ago

    We paid extra for ocean views. We did have an ocean view but what they failed to tell you was that directly in your "ocean" view was the cruise ship pier for Ocho rios and every day was a giant cruise ship in your view....More

    Helpful?1
    Response from Kemarlo C, Manager at Moon Palace Jamaica Grande

    Dear Feldmapa, The Moon Palace Jamaica Grande team remains committed to continuously creating the most memorable luxury all inclusive experiences for all our guests. As such we are saddened to learn that an overall amazing vacation was not had whilst you stayed with us. All...More

    Reviewed 5 days ago

    We have been a Palace member for about 12 years and have visited and stayed at all of Palaces resorts. I Have to say first that the Sun Palace is our favorite hotel and now that we have stayed at the Jamaica Grand it is...More

    Helpful?2
    Response from Kemarlo C, Manager at Moon Palace Jamaica Grande

    Dear Allen S, The Moon Palace Jamaica Grande is delighted with the confidence had in making our Resort your vacation preference, thank you for giving us the opportunity to host you. As we remain committed to your total satisfaction we are delighted to learn we...More

    Reviewed 5 days ago

    The staff at the resort were amazing! Amoy and Stacey-Anne were extremely friendly and engaged with us as visitors to the resort. They made us feel very welcome. The entertainment crew were constantly busy keeping visitors occupied. Ramario and Shemair were very personable. They tried...More

    Helpful?1
    Response from Kemarlo C, Manager at Moon Palace Jamaica Grande

    Dear Gillian M, Here at Moon Palace Jamaica Grande we consider ourselves to by your home away from home as such the entire team through our services, amenities and facilities create a warm and welcoming environment for all our guests. Thank you for sharing the...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Photos
    Hotel & Grounds (226)
    Pool/Beach Area (175)
    Dining (97)
    View from Room (75)
    Nearby
    Nearby Restaurants
    Juici-Beef Patties
    506 reviews
    .24 km away
    Miss T's
    527 reviews
    .30 km away
    Mom's
    242 reviews
    .30 km away
    Jimmy Buffett's Margaritaville Ocho Rios
    1,382 reviews
    .72 km away
    Nearby Attractions
    Ocho Rios Bay Beach
    809 reviews
    .30 km away
    Shaw Park Gardens & Waterfalls
    177 reviews
    1.08 km away
    Taj Mahal Shopping Center
    295 reviews
    .42 km away
    Mahogany Beach
    56 reviews
    .85 km away
    Questions & AnswersAsk a question
    Rick S
    Why is the food package mandatory? With 4 people there is no way that we would come close to $6,000 for the week in food. We are able to exchange through II and would want to simply pay for our food and even if we essentially hossed out (lol) we would still save money so that we could enjoy shopping, etc. Is the Food Package truly mandatory and if so, what would be the cost for 4? Is the $6000 accurate?
    22 March 2017|
    Answer Show all 5 answers
    Response from Kemarlo C | Property representative |
    Dear Rick S, Our all-inclusive offering provides our guests with unparalleled service and signature amenities and we are proud to have set the all-inclusive standard. Your visit will include luxurious accommodations... More
    0
    Votes
    Rachel J
    I've seen a couple complaints about certain rooms not having balconies. How can I make sure we have one? Where are the cleanest rooms located? *a bit sensitive to mould/mildew smells* We are not Palace members :( Staying for 5 nights in beginning of May. Thanks!
    22 March 2017|
    Answer Show all 9 answers
    Response from Kemarlo C | Property representative |
    Dear Rachel J, At Moon Palace Jamaica Grande some rooms are equipped with a full balcony while others have French balconies. Rooms with full balconies are assigned based on availability. Since we are committed to the total... More
    1
    Vote
    Rhonda B
    We are visiting the Moon Palace Jamaica grande and are wondering what excursions you recommend. Specifically the choices available excepting resort credit.
    18 March 2017|
    Answer Show all 7 answers
    Response from Kemarlo C | Property representative |
    Dear Rhonda B, Thank you for the interest had in Moon Palace Jamaica Grande. A host of tours and excursions are offered at our Resort, whether it by on property or not. Here on property we offer Jet-Pack, Fly-Board and... More
    0
    Votes
    Room Tips
    "If you book through Apple or Fun Jet vacations you will be stuck in the crappy building with crappy views"
    Tracy B, 21 hours agoRead review
    "Don't pay extra for the ocean view"
    Feldmapa, 3 days agoRead review
    "Building#2 even number rooms"
    Allen S, 4 days agoRead review
    "Partial ocean view was fine. Very little time spent in our room. Higher floor, better view. You could hear..."
    Gillian M, 4 days agoRead review
    "Get an Ocean View not a "partial" one"
    Shawna M, 7 days agoRead review
    "Ask for rooms with bay view"
    craig1086, 10 days agoRead review
    "We had a partial ocen view room, but full ocean view would of been WAY better!!!!"
    Nikki M, 12 days agoRead review
    "Before you agree to an upgrade of "Ocean view", request to see your room first."
    Henry M, 12 days agoRead review
    "Ask for the 2nd building and get as high up as you can."
    LynAnn D, 12 days agoRead review
    "wonderful sunset view from room 3-7033"
    Weddings008, 13 days agoRead review
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