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30/07/2017 31/07/2017
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    Moon Palace Jamaica

    Main Street, Ocho Rios, Jamaica
    Hotel website
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$849
    US$771
    SAVE US$78
    US$849
    US$764
    SAVE US$85
    US$849
    US$764
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    Traveller (1436)
    Pool & Beach (391)
    Room & Suite (371)
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    Overview
    • Excellent57%
    • Very good25%
    • Average10%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “flow rider” (127 reviews)
    “loud bar” (111 reviews)
    “martini bar” (99 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Moon Palace Jamaica
    Special Offer: $1500 Resort Credit
    Hotel deals
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    The Spanish Court Hotel
    836 reviews
    #1 of 25 hotels in Kingston
     
    Sandals Royal Caribbean Resort and Private Island
    5,403 reviews
    #7 of 63 hotels in Montego Bay
     
    The Resort at Wilks Bay
    271 reviews
    #2 of 16 hotels in Port Antonio
     
    Nirvana on the Beach
    778 reviews
    #15 of 81 hotels in Negril
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,190)
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    There are newer reviews for Moon Palace Jamaica
    See the most recent reviews

    21 - 25 of 1,134 reviews

    Reviewed 1 week ago

    We love all the amenities hotel has to offer, food was great, staff was very courteous and friendly. But unfortunately our room accommodations were a NIGHTMARE. We paid for a family deluxe room because at the time of booking we were told we had to...More

    4  Thank noahpando
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 5 days ago

    Dear noahpando, Our team is highly appreciative to be in receipt of your detailed review describing your experiences had whilst staying with us. It is heart-rendering having heard of your unpleasant encounters during what should have been an awesome time for you and your amazing...More

    Reviewed 1 week ago via mobile

    I've been sitting in the lobby soak and wet from the pool for 1hr and the room still isn't ready yet. It's now 4:00. Not happy with the service. Under staffed and the buffet food was warm and not up to my standards. Really disappointed...More

    1  Thank mstia83
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 5 days ago

    Dear mstia83, Thank you for the time invested to pen your review. It is our aim to ensure that your every expectation during your vacation is that of tremendous relaxation and beautiful memories. Upon reading your review our team is saddened to be made aware...More

    Reviewed 1 week ago

    My husband and I recently stayed here with my 9,8, and 3 year old. We had a great time. Check in was a bit crazy to be honest, but once we settled in, it was great. I am a travel agent with Beach Bum Vacation...More

    12  Thank Lisa Z
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 1 week ago

    Dear Lisa Z, It is with great excite having been in receipt of your marvelous review, to have been commended as a "Fun, Social Hotel" is sincerely appreciated by us. Profound time is invested in organizing and planning activities to meet the needs of all...More

    Reviewed 1 week ago

    I went to this resort with a large group of family members that refuse to go to anything but all inclusive resorts. After a negative experience in mexico, i decided to take charge and select the resort myself. The place is a hike from the...More

    2  Thank ravi577
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 1 week ago

    Dear ravi577, We are absolutely thrilled to have been highlighted as a "High End All Inclusive" by you our valued guest, your magnificent review is highly appreciated. It is with tremendous delight to be made aware that our facilities, services and activities coordinated to continuously...More

    Reviewed 1 week ago

    I took my daughter and her husband along with two grandkids the first week of June. I am a member of Palace Resorts and this was our first trip to this resort and it won't be our last. The kids enjoyed the kid's club, in...More

    4  Thank Charles L
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 1 week ago

    Dear Charles L, Thank you for your wonderful review explaining the extraordinary experience that was had during your stay. Our team works endlessly to provide exceptional service constantly as well as unfailing efforts towards maintaining our facilities throughout the property for an immaculate, tranquil environment...More

    The Spanish Court Hotel
    836 reviews
    #1 of 25 hotels in Kingston
     
    Sandals Royal Caribbean Resort and Private Island
    5,403 reviews
    #7 of 63 hotels in Montego Bay
     
    The Resort at Wilks Bay
    271 reviews
    #2 of 16 hotels in Port Antonio
     
    Nirvana on the Beach
    778 reviews
    #15 of 81 hotels in Negril
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$446 - US$839 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Ocho Rios
    • #7 On the Beach Hotel in Ocho Rios
    • #7 Luxury Hotel in Ocho Rios
    • #7 Spa Hotel in Ocho Rios
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 705
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Expedia, Hotels.com, Priceline, TravelUp, Travelocity and getaroom.com so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint Ann Parish >
    • Ocho Rios
    • Also Known As
    • Moon Palace Jamaica Ocho Rios
    Add Photo Photos
    Traveller (1436)
    Pool & Beach (391)
    Room & Suite (371)
    Dining (214)
    Hotel & Grounds (1004)
    Family and Play Areas (27)
    Bathroom (10)
    Business Centre & Event Rooms (5)
    Nearby
    Nirvana on the Beach
    778 reviews
    130.92 km away
     
    The Resort at Wilks Bay
    271 reviews
    79.33 km away
     
    Sandals Royal Caribbean Resort and Private Island
    5,403 reviews
    82.68 km away
     
    The Spanish Court Hotel
    836 reviews
    56.36 km away
     
    Nearby Restaurants
    Juici-Beef Patties
    528 reviews
    .43 km away
    Miss T's
    626 reviews
    .35 km away
    Mom's
    247 reviews
    .45 km away
    John Crow's Tavern
    159 reviews
    .68 km away
    Nearby Attractions
    Ocho Rios Bay Beach
    840 reviews
    .44 km away
    Turtle River Park
    166 reviews
    .35 km away
    Taj Mahal Shopping Center
    304 reviews
    .47 km away
    Mahogany Beach
    64 reviews
    .88 km away
    Ask a question
    Questions & Answers
    michele c
    20 July 2017|
    Answer Show all 3 answers
    Response from Mauisurfman | Reviewed this property |
    go to the planners tables as soon as you get your armband. they will put your credits into effect and you can go right down the hall to the Vaction planners and they will book your credit activities and your non credit... More
    0
    Votes
    cmw17
    19 July 2017|
    Answer Show all 9 answers
    Response from Kemarlo C | Property representative |
    Dear cmw17, Your question is received with much gratification. At Moon Palace Jamaica our beach is private and for the use of our valued guests. Our private beach is approximately one thousand (1000) ft. in length. Without... More
    0
    Votes
    JCM8568
    19 July 2017|
    Answer Show all 5 answers
    Response from Kemarlo C | Property representative |
    Dear JCM8568, Thank you for your interest shown in our beautiful Resort. Wristbands are given to all our guests upon check in, they identify individuals as Moon Palace Jamaica guests and are color coded based on how... More
    0
    Votes
    Room Tips
    "Tower 2 has a full balcony with furniture, tower one does not."
    Read review
    "if you need a quiet room look elsewhere"
    Read review
    "Ask for room in Bldg 1 section if you want quiet."
    Read review
    "Rooms with a view of the mountains and partial Bay view were prettier at night. Upper floors kept noise to a..."
    Read review
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