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Hotel Riu Palace Tropical Bay

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#21 of 84 Hotels in Negril
Certificate of Excellence
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Hotel Riu Palace Tropical Bay
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4,851 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Tropical Bay
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Showing 4,383: English reviews
Southern Ontario
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2012

First off, I have to say the beach is great!! The bay is protected which makes it perfect for water sports. We arrived home on Sunday March 11th into Toronto after an eight night stay at the Palace. I had the Club Riu booked at first, and than changed the reservations after reading bad reviews about the place. After checking... More 

Helpful?
6 Thank slm10
Milton, Ontario
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 March 2012

We felt this was one of our best vacations ever. Hotel is not really a five star, but the beach makes up for it. Friendly service, great customer service at the front desk and food was very good. We like being able to play in the ocean and this resort offers that because it is located in a bay and... More 

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5 Thank yellowbrickrd
Pennsylvania
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 12 March 2012

First I have to explain. My friend and I have stayed at the Riu Palace Mexico and Riu Palace Rivera Maya. Also stayed at resorts in Punta Cana. I tried to learn about this resort through TA and picked up some great tips. Second..we are by no means fussy or picky. We appreciate the staff at the resorts and realize... More 

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12 Thank PAlovestotravel
Wisconsin
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 12 March 2012

Check in: quick and easy. Your bell hop can and will get you anything you need. Our room: We have a king sized bed with a Jacuzzi tub, separate seating area, shower, bar with refrigerator a flat screen tv and a balcony you could do gymnastics on. The room is checked at least twice a day for towels and etc.... More 

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7 Thank JamaicaJoleen
Duluth, Minnesota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 March 2012

We had a junior suite where the 2 twin beds were pushed together to make a King size but this did not bother us at all. My husband snores a lot and move around all night so it was quite accommodating for our needs. We really liked the swim-up bar. We met very friendly people and had great times in... More 

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9 Thank DonnaFromDuluth
Chicago, Illinois
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 March 2012

Look at posters because they may be inposters! lol The Riu Palace has many repeat vistors like me who have been there many times. Like me I have been there 2 times and will be getting there this coming thursday for my 3rd time. I find the food very good, could be better yes and I could be taller! lhehehe!... More 

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9 Thank Beachambassor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 March 2012

This was my second vacation at this resort.The beach is perfect no coral, stones, schells or sea urchins.Every hour or so you will be aproached to buy ganja, it is of average quality, the best ganja can be obtained from the bell boy.Dont miss the Jerk chicken shack, its the best!Also try a Bob Marley shot.And when ordering mixed drinks... More 

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6 Thank Labbee
Atlanta, Georgia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 9 March 2012

We've stayed at numerous all-inclusives in Jamaica and the RIU brand is the one we like best. The staff were terrific, epecially Renee and Michael in reception, plus Jacqueline in the dining room. Very welcoming and friendly. We had a large room (6317) with a kingsize four poster bed (not two doubles pushed together), jacuzzi tub and double sinks. It... More 

Helpful?
5 Thank lulujambo
Brantford, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 March 2012

This was my first time anywhere tropical, and my boyfriends 5th time returning to Negril, and our first trip together. We were originally book at Riu Clubhotel and when we checked in they told us that we got upgraded freely to the Riu Tropical Palace. We were so excited, and rightfully so. SERVICE- Everyone that works there is SO friendly... More 

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4 Thank Jessica A
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 March 2012

Returned from vacation March 2, 2012. My husband & I have travelled quite a bit and therefore do have something to compare this trip to. We would not recommend this hotel. Staff: Appears there might be a labour issue....& yes we did tip....and yes we were polite. We found a number of the staff (not all) to be quite surly(they... More 

Helpful?
4 Thank WGtraveller

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: RM1,206 - RM2,594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica
Hotel Style:
#6 Business Hotel in Negril
#12 Spa Hotel in Negril
#12 Luxury Hotel in Negril
#14 On the Beach Hotel in Negril
#14 Family Hotel in Negril
#16 Top resorts Hotel in Negril
#21 Romantic Hotel in Negril
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View top floor is ideal but front entrance view is also very good, avoid the rest if possible.”
 of 5 bubbles donovanw611, 2 Dec 2016 | Read review
“I would definitely book an ocean view room - we had a ground floor and liked it.”
 of 5 bubbles dapnj95, 30 Nov 2016 | Read review
“Ask the staff for what you want when you check in.”
 of 5 bubbles shannoncan2010, 28 Nov 2016 | Read review
“Second floors are the best. 20 steps up, no critters in room.”
 of 5 bubbles JRRontheCaribbean, 24 Nov 2016 | Read review
“Oceanview rooms have the best view but can be busy with passersby”
 of 5 bubbles TessyNT, 22 Nov 2016 | Read review
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