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Franklyn D Resort & Spa

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Franklyn D Resort & Spa
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683 Reviews from our TripAdvisor Community

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Showing 682: English reviews
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Toronto, Canada
Reviewed 2 days ago NEWvia mobile

I wanted to start be saying what a great staff this place has people are very friendly helpful and always smiling. BUT. The resort is in very poor shape, everything looks old and dingy. Everything needs a paint job. There is a very foul smell present all the time. There is no central air conditioning and the one that's there...

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Helpful?
Thank victoriagG3053BZ
Trinidad and Tobago
Reviewed 3 days ago NEW

I stayed here for a week on business so I didn't get the opportunity to enjoy all the facilities of the resort but I will say that the service from every member of staff I interacted with was exceptional! They are so attentive and give meaning to the term "No problem Mon" as nothing is a problem when serving the...

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Thank Terrence J
Montreal, Canada
Reviewed 1 week ago

6th trip, and as always, had an awesome stay. I won't go into great detail, you can read my previous reviews because everything said in them still held true this year. FDR is paradise. The staff are incredible and very genuinely nice. The resort is impeccable .. they are constantly grooming the gardens and refreshing paint etc. It is not...

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2Thank Pamela G
Trishawana, Director of Sales at Franklyn D Resort & Spa, responded to this review

Thank you for such a lovely review. We would like to thank you for your patronage throughout the years and for years to come. We appreciate your kind comments about our upgrades. We constantly upgrade our product to improve the FDR holiday for our guests. We are also happy to read that you enjoyed the sushi. Thanks again for choosing...

Brooklyn, New York
Reviewed 3 weeks ago

The room was nice. Not fancy but much bigger than I expected. We had a one bedroom suite that was actually two bedrooms, each with a king size bed and a bathroom, connected with a hallway that had a fridge, stove, microwave, and kitchen sink. There was also a porch with two Adirondack chairs. The food was fine. Always lots...

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2Thank abbycw
Mandeville, Jamaica
Reviewed 3 weeks ago

We have been to this resort two years in a row and my kids now consider it a home away from home. My six year old renamed it "Family Home". The staff are excellent, great with the kids. It is so refreshing to take the kids on vacation, there are close enough for comfort but far enough to be able...

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Thank Renae B
Toronto, Canada
Reviewed 4 weeks ago via mobile

You've read it all before. This is not the fanciest hotel, but what it offers is priceless. A vacation where you can have a break during the day, reconnect with your partner, and rest assured that your kids are being very well looked after and having the very best time. The food is good and plentiful, the rooms are clean,...

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1Thank jude222
Toronto, Ontario
Reviewed 5 weeks ago

Every review you read will tell you over and over that this place is awesome for families with kids. This is a true vacation spot for kids, parents, and grandparents. We go on vacation every year (Dominican, Cuba, Florida, Jamaica) and this is the first time I feel like I had a break and got to spend some quality time...

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3Thank Anastasia103
Trishawana, Director of Sales at Franklyn D Resort & Spa, responded to this review

Thank you for your fantastic review of our resort. We are pleased that you and your family had a truly relaxing vacation with us and that you and your husband were able to spend some quality time together participating in our yoga, bike rides and tennis activities; as well as spending time alone and as a family. We are especially...

Reviewed 18 February 2017 via mobile

Just got back from a fantastic first time visit to Franklyn D Resort (FDR) Junior Suite 2-bedroom Family of five - 8,6,2 Incredible vacation. You will not find a resort with a more personable touch! This is not a typical multi-hundred room resort with a ton of people and you're just a number. This is a focused resort with two-story...

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1Thank Brian N
Trishawana, Director of Sales at Franklyn D Resort & Spa, responded to this review

Thank you for your wonderful review. We are elated that you and your family had a fantastic stay with us. We are happy that you were able to spend quality time with your children on a one-on-one basis; that you were able to participate in our activities and spend time with your wife while your kids were being cared for...

Toronto
Reviewed 14 February 2017

We go every year, and love it at FDR. The rooms, facilities, restaurants, and beach are cheerful and comfortable. The staff consistently go the extra mile (Omercy, Kevin, Bruce, Tamica, Stephanie, I'm missing some of my favourites...all great). Recent upgrades to the facility and kitchen have been nice improvements. Seems like almost every guest is a regular - some of...

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Thank normalguyToronto
Trishawana, Director of Sales at Franklyn D Resort & Spa, responded to this review

Thank you for your cheerful review of our resort and your continuous support your the years. It is wonderful that our staff members were able to make yet another stay with us memorable especially Omercyre, Bruce, Tamiika, Stephanie and Kevin. We thank you as well for your feedback on our lunch grill service; this will surely assist us in improving...

Toronto
Reviewed 13 February 2017

We got back last week from a fantastic stay st FDR. We were already big fans, having stayed there last year at the same time. However, we were pleasantly surprised by the improvements over the course of the year, from the now covered deck area to the much higher quality of food and entertainment to the always-great staff. People like...

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Thank Chris_from_Stoon
Trishawana, Director of Sales at Franklyn D Resort & Spa, responded to this review

Thank you for your gracious review of our property. We are pleased that you had yet another fantastic stay with us and was pleasantly surprised by our improvements in infrastructure and food. We are thrilled that our staff have been a continuous part of a enjoyable and relaxing stay over the years. Thank you for your feedback on our grill...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Boutique all-inclusive family Resort where each family is assigned a dedicated Vacation Nanny to care for the kids from check-in to check-out. One upfront price includes accommodations are in large 1, 2 or 3 bedroom suites with iPOD Docking Stations and DVD Players, Continental, Italian and Jamaican cuisine from a choice of 4 restaurants, top shelf bar, kayaking, snorkelling, tennis, 3 pools, 100' waterslide, separate kids, pre-teens and teens programs with supervised daily activities. ... more   less 

Additional Information about Franklyn D Resort & Spa

Address: Main Street, Runaway Bay 99999, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range: RM1,564 - RM3,439 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Franklyn D Resort & Spa 3.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Franklyn d Resort And Spa
Franklyn d Hotel Runaway Bay
Franklyn d Resort All Inclusive
Franklyn D Resort & Spa Jamaica/Runaway Bay
Hotel Style:
#2 Family Hotel in Runaway Bay
#3 On the Beach Hotel in Runaway Bay
#3 Spa Hotel in Runaway Bay
#3 Top resorts Hotel in Runaway Bay
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Questions & Answers

Here's what travellers have asked, with answers from Franklyn D Resort & Spa staff and other travellers.
76 questions
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Questions? Get answers from Franklyn D Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with a view of the ocean is always much better and rooms further from the pool would be quieter.”
 of 5 bubbles 214terrencej, 23 Mar 2017 | Read review
“All rooms seem close to everything. Room 12 was quiet, even when entertainment was going on. It's a Jr. 2 Bedroom suite on the first floor.”
 of 5 bubbles marston258, 10 Feb 2017 | Read review
“The resort is so small I really don't think it matters where your room is.”
 of 5 bubbles Z1048FGamya, 7 Feb 2017 | Read review
“beach front might be worth it, but there are no bad blocks.”
 of 5 bubbles 872matti, 5 Jan 2017 | Read review
“They are all good. the top floors have great views but no elevator.”
 of 5 bubbles 597jackiem, 25 Dec 2016 | Read review
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