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Sheraton Puerto Rico Hotel & Casino

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Traveller (907)
Room & Suite (515)
Pool & Beach (131)
Overview
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Puerto Rico Hotel & Casino
Hotel deals
Offers from Sheraton Puerto Rico Hotel & Casino
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,547)
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2,203 results
Traveller rating
1,044
707
272
94
86
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1,044
707
272
94
86
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1 - 5 of 2,203 reviews
Reviewed yesterday via mobile

I had a short stay but this is what I call a really a great hotel! It has a nice view to the San Juan Bay and the PR Convention Center. The people working in the front desk were excellent. All rooms are perfectly clean...More

Thank solijan
Reviewed yesterday

Property conveniently located in central location between Condado and Old San Juan with amazing views of the lagoon, Isla grande Airport and the Convention center. Interesting that to connect to the internet a short survey is asked, to which I responded that I noticed the...More

Review collected in partnership with this hotel
Thank lizblupr2018
A TripAdvisor Member
4
Reviewed 4 days ago via mobile

We had a wonderful time the food, the pool the entertainment at night time we didn’t had to go out for nothing. The room was marvelous Warm and inviting. We are very very grateful for the full attention of Nelson Ryos from Guest Service he...More

Thank A TripAdvisor Member
Reviewed 5 days ago

Staff and accomodations were great!! Would definitely come back to the Sheraton. Angelica and Joe were the two staff I dealt with the most and were always extremely helpful and welcoming whenever I had a need.

Review collected in partnership with this hotel
Thank sueyoder2
Reviewed 6 days ago via mobile

As a destination wedding photographer, I get to visit and experience hotels throughout the world. I get 2 perspectives, one as a guest and the other as a wedding photographer. I have to say this is a Couture Bridal Photography favorite. It was close to...More

2  Thank Alfredo V
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$213 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$213 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (907)
Room & Suite (515)
Pool & Beach (131)
Dining (62)
Amenities (76)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Cardell A
22 June 2018|
AnswerShow all 3 answers
Response from DrLUNIGA | Reviewed this property |
The hotel is fairly clean. Good beds. Updates done to the lobby, rooms no updated but are ok.
2
Votes
ronanpm
15 April 2018|
AnswerShow all 4 answers
Response from gotravelxyz | Reviewed this property |
You can purchase at the duty free right at the pier, they will allow 2 bottles each per passenger.
1
Vote
ojaiquilter
26 September 2017|
Answer
Response from Ron P | Reviewed this property |
Best to contact the property
0
Votes
Room Tips
"Ask for a bay view room on high floor, the view will be better"
Read review
"City view room was really good. Quiet with the sensation to stay at bed for a long time."
Read review
"Will help to add a fridge"
Read review
"Request a nice view of the pool and bay area."
Read review
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