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Sheraton Puerto Rico Hotel & Casino

2,369 reviews
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Traveller (847)
Room & Suite (481)
Pool & Beach (124)
Overview
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“convention center”(345 reviews)
“infinity pool”(154 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton Puerto Rico Hotel & Casino
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,369)Write a Review
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All reviewsconvention centerchoices restaurantinfinity poolthe club loungetexas de brazilpuerto ricoold san juannice hotelsushi barcruise shipacross the streetlobby barcab ridepre cruiserental carcondado areaficus
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1 - 5 of 2,043 reviews
Reviewed 2 days ago

The trip began with an efficient and friendly front desk followed by a wonderful room with a great view. We were there for one night prior to catching our cruise ship. The hotel is an ideal location for getting to the cruise ship.

Review collected in partnership with this hotel
Thank Sanford522
Reviewed 3 days ago

I visit this hotel at least once yearly. This time my visit was related to a professional meeting, The staff is very friendly. Noted minimal damage after Hurricane Maria. Comfortable room and the food was awesome! My husband loved eating at the Metropol restaurant.

Review collected in partnership with this hotel
Thank Olga R
Reviewed 4 days ago

The hotel was very accessible to the convention center very nice pool for relaxing a great guess rooms. The staff were very courteous and professional and great guess service. Carolina the restaurant manager and Jesus the waiter at the pool bar exceeds my expectations.. the...More

Review collected in partnership with this hotel
Thank Denny G
Reviewed 1 week ago

I thought that the service and check-in process was excellant, the rooms were great and comfortable as well. The restaurants located within were also very good although a bit noisy but they were very busy. A bit pricey but that is expected with the casino...More

Review collected in partnership with this hotel
1  Thank farpejen
Reviewed 1 week ago

Love that there was a Metropol Restaurant with great prices and good food within the Hotel. The Hotel gives you the opportunity to go green. The location was perfect and the personel were real friendly and helpful.

Review collected in partnership with this hotel
1  Thank carlosjuan53
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123456409
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Spa
Hot Tub
Outdoor pool
Details
Price range
US$265 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#4 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$265 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#4 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (847)
Room & Suite (481)
Pool & Beach (124)
Dining (57)
Amenities (76)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
ojaiquilter
26 September 2017|
Answer
Response from Ron P | Reviewed this property |
Best to contact the property
0
Votes
Paul464
24 September 2017|
Answer
Response from Suzanne D | Reviewed this property |
Unfortunately, I do not know...
0
Votes
Paul464
21 September 2017|
AnswerShow all 11 answers
Response from ruizespada | Reviewed this property |
The hotel, as well as the airport, are fully operational. Sorry for the delay.
0
Votes
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12345625
Room Tips
"Very beautiful view of the city and the bay."
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"Eas included in the package"
Read review
"Old San Juan is best view."
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"Harbour views, which overlook the pool, are our favourite."
Read review
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