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06/08/2017 07/08/2017
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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$183
    US$169
    SAVE US$14
    US$183
    US$169
    Traveller (821)
    Room & Suite (417)
    Pool & Beach (114)
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    Overview
    • Excellent47%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
    San Juan Marriott Resort & Stellaris Casino
    6,362 reviews
    #9 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,474 reviews
    #5 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Beach Resort & Spa
    7,101 reviews
    #2 of 4 hotels in Rio Grande
     
    Caribe Hilton San Juan
    7,048 reviews
    #20 of 47 hotels in San Juan
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,204)
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    1 - 5 of 1,897 reviews

    Reviewed 3 days ago via mobile

    Besides the amazing views and luxurious lobby it was the customer service that made us want to return. In particular Renne Duran who assisted in the sky lounge always went above and beyond for all of our needs. He is truly amazing and should definitely...More

    Thank Sakura B
    Reviewed 3 days ago

    I am happy with the overall attention that I receive from the front desk to the cleaning crew. Every employee went out of their way to make me feel as a special guess. Management should be proud. It was my first visit to this hotel....More

    Review collected in partnership with this hotel
    Thank bpvictor864
    Reviewed 3 days ago

    Hi, Our staying at the Sheraton was accurate since our children are athletes and there was a basketball event at the convention center they really enjoy it.When it comes to entertaining at the hotel ,the pool was good with a beautiful view ,it need it...More

    Review collected in partnership with this hotel
    Thank jessamyn_basco
    Reviewed 4 days ago

    When we arrived to the room we notice that the door knob in the main bathroom do not lock. We called a reported the problem and was not fix until the two days before we departed and that was only after I filled out a...More

    Review collected in partnership with this hotel
    Thank luis_a_diazfigueroa
    Management response:Responded 2 days ago

    Thank you for sharing your review of your recent stay with us. I will share your comments about the bathroom door with our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have...More

    A TripAdvisor Member
    10
    Reviewed 5 days ago

    We had a last minute idea to spend our last night in Puerto Rico poolside rather than with family. The staff was great from the moment we walked in, through the moment we left. Hotel was clean and calm, restarting choices were unbelievable! Casino was...More

    Review collected in partnership with this hotel
    Thank A TripAdvisor Member
    San Juan Marriott Resort & Stellaris Casino
    6,362 reviews
    #9 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,474 reviews
    #5 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Beach Resort & Spa
    7,101 reviews
    #2 of 4 hotels in Rio Grande
     
    Caribe Hilton San Juan
    7,048 reviews
    #20 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$174 - US$338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in San Juan
    • #6 Luxury Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Booking.com, Ctrip TA, Orbitz, TravelUp, HotelsforEveryone, Travelocity, Cheap Tickets, Hotwire, HotelQuickly, TripOnline SA, Evoline ltd, Cancelon and getaroom.com so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
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    Traveller (821)
    Room & Suite (417)
    Pool & Beach (114)
    Dining (54)
    Hotel & Grounds (520)
    Bathroom (37)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
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    Nearby Attractions
    Puerto Rico Convention Center
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    Ask a question
    Questions & Answers
    Neil C
    16 July 2017|
    AnswerShow all 3 answers
    Response from X763BSjosephd | Reviewed this property |
    I agree, Uber is the way to go. I ate at Pinkys West, the food was great, and reasonable, it is close by in Condado Plaza
    1
    Vote
    bludiva
    12 July 2017|
    AnswerShow all 4 answers
    Response from ashleearev | Reviewed this property |
    NO, every time I visit I borrow a family member's car. Renting is a pain. Not to mention that if you rent and drive to Old San Juan you will need to pay for a parking space if you want to walk around. There are always taxi's... More
    1
    Vote
    Miriam M
    10 July 2017|
    Answer
    Response from MaryM0123 | Reviewed this property |
    You'd have to ask the Hotel, since I stayed there, I have no idea what amenities you're looking at or if that's something they do.
    0
    Votes
    Room Tips
    "This hotel caters to convention guests not that great for families."
    Read review
    "any room is beautiful"
    Read review
    "Maybe they could put better courtains that in the case of the East-facing rooms could prevent the aun from..."
    Read review
    "We were on the 11th and 12th floor, one city view and one water. Water view is more of canal type. We..."
    Read review
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