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All reviewsconvention centerchoices restaurantinfinity poolthe club loungetexas de brazilpuerto ricoold san juannice hotelsushi barcruise shipacross the streetlobby barcab ridepre cruiserental carcondado areaficus
I love this hotel! The service is incredible! Great service at the bar! Thanks to José Roque for been so kind and allow me to feel like I was like in my home! And it was so clean and the mojito was so great too!...More
We went to the bar and it was a great service. I love it. The drinks and the food is great! Thanks to José Roque for his great service! We are going to do our Love Story in this hotel. The coffee is awesome too!
I have to say that this must be the BEST POOL BAR GRILLE ON THE ISLAND. We had the Black and Blue Burger and the Mushroom Burger...Marbin’s multiple Don Q with Cucumber drink and a Mint and Lemon Smoothie were out of this World...And let...More
Stayed at the hotel, in between cruise. Excellent service! Polite, friendly, professional and clean atmosphere. Restaurant crusine was great each time we ate. Cafe workers Isis and Joselyn were awesome! Casino was very entertaining. The outdoor Serenity Pool was awesome and I simply loved the...More
If you are so rich that you do not know where to waste your money, then this is the place! I and my boyfriend requested a water kettle sending to our room at 12pm, and the lady who answered my phone said “ok”. Then, after...More
Thank Yuchen X
Response from Hector P, Guest Relations Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 weeks ago
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling shot of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for...More