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Sheraton Puerto Rico Hotel & Casino

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Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel & Casino
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1,983 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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Showing 1,698: English reviews
Athens, Greece
Reviewed 3 weeks ago

The hotel looks new, clean and tidy, have a decent size casino. the location is good, and you can go around the city in 10 minutes from almost everywhere.... 25$ for breakfast !! was good but dont worth the money.

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4Thank dino545
Antioch, Tennessee
Reviewed 3 weeks ago

Angelica was the best she really took good care of us and made my Bornday very Special.. She's very attentive and personable.. The hotel was very clean and the beds were very comfortable...The staff was very nice too.

Review collected in partnership with this hotel
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Thank MonieNixon
Reviewed 3 weeks ago via mobile

Excelent food. Daniel Gomez was very charming and so able to make me feel very please with all the food we ordered Sammy Ortiz made us an excelent mojitos with Caribbean taste. The District Lounge was was a very relax place after a very rush working day.

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Thank Wilnelia D
Reviewed 3 weeks ago via mobile

Outstanding service of David Gomez and Samuel Ortiz. Delicious homemade dumplings and rolls. Delightful ambiance, pleasant dining experience and very attentive staff. I highly recommend going to the lobby bar.

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1Thank Monica M
Columbia, South Carolina
Reviewed 3 weeks ago

Excellent hotel! Close to Old San Juan. Everything you need is here at this hotel. Casino, food, pool... The staff was also very helpful and the cleaning staff also did an excellent job. Oh, and did I mention the pool is in the 4th floor deck!

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Thank Andrae B
Mayaguez, Puerto Rico
Reviewed 4 weeks ago

The service was great from chk in and the whole stay. A little bit disappointed due to jacuzi whirlpool jets were out of service. Something that should be fixed right away in a hotel at the level of Sheraton name.

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Thank mmartinezmd
Ponce, Puerto Rico
Reviewed 4 weeks ago

We stay at the 12 floor with the bay views and was great. They have a lounge in that floor also a balcony area with panoramic view. Excellent experience. Also dog friendly if you want to bring it.2017

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1Thank Ocp69
Boston, Massachusetts
Reviewed 4 weeks ago via mobile

We enjoyed this hotel during a recent short stay in San Juan. It has a small, manageable feel, and is just chill overall. The pool water was freezing, but what are you going to do. We had good service in the hotel restaurants, and Emily in the Lobby Bar was especially kind, helpful, and a joy to talk to!

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Thank Boston6471
Reviewed 4 weeks ago via mobile

After staying for 2 nights last year we returned again this year for 1 night post cruise. I spend a significant amount of time at SPG properties, however, this is the first property that sent a bottle of champagne to the room to thank me for my loyalty. It was a welcome surprise for the end of our vacation. Although...

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3Thank Bedwardssmith
Reviewed 4 weeks ago via mobile

My husband and I decided to extend our vacation after our Christmas and New Year's cruise so we chose The Sheraton Puerto Rico hotel and casino. Actually, this hotel chose me. Priceline was advertising and express deal for 132 a night so I grabbed it. I've never stayed at the Sheraton so I didn't know what to expect. After our...

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3Thank Tamika E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Choices Restaurant
Choices Restaurant
Cuisines: Puerto Rican, American
Texas de Brazil
Texas de Brazil
Cuisines: Steakhouse, Brazilian, Latin, American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Superbly situated amidst the Puerto Rico Convention Center facing the Bay of San Juan, our hotel will be just 10 minutes from the international airport and 5 minutes from historic Old San Juan. ... more   less 

Additional Information about Sheraton Puerto Rico Hotel & Casino

Address: 200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM825 - RM1,624 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Puerto Rico Hotel & Casino 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and Jetsetter so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel And Casino
Hotel Style:
#2 Spa Hotel in San Juan
#4 Luxury Hotel in San Juan
#9 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Puerto Rico Hotel & Casino staff and other travellers.
43 questions
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New York
over a year ago
Burlington, Vermont
San Mateo, California
over a year ago

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Questions? Get answers from Sheraton Puerto Rico Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Email the concierge before your stay to get a better gist of everything that is available excursion wise.”
 of 5 bubbles jonathanpayami, 20 Feb 2017 | Read review
“An excellent breakfast is available with certain room categories. It is well worth the small extra price.”
 of 5 bubbles tom46528, 16 Feb 2017 | Read review
“Ask for quieter area away from high traffic areas.”
 of 5 bubbles Globetrotter13131, 30 Jan 2017 | Read review
“If you can stay on the top floors are the best. ”
 of 5 bubbles Ocp69, 24 Jan 2017 | Read review
“Good views,close to many things nice and quiet and you can not use the elevators with out a room key.so felt very safe.no worries.”
 of 5 bubbles kevb782, 7 Jan 2017 | Read review
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