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02/07/2017 03/07/2017
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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    Hotel website
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    Savings alert: 11% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$182
          US$152
          Great Deal
          US$179
          US$176
          Traveller (797)
          Room & Suite (410)
          Pool & Beach (113)
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          Overview
          • Excellent47%
          • Very good33%
          • Average13%
          • Poor4%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Casino
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton Puerto Rico Hotel & Casino
          Special Offer: Breakfast for 2 included
          Hotel deals
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,157)
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          There are newer reviews for Sheraton Puerto Rico Hotel & Casino See the most recent reviews

          501 - 505 of 2,157 reviews

          Reviewed 28 March 2016

          I went on a trip to Puerto Rico for some good R&R. This hotel was really nice, and the staff was great. (Beware of the birds, if you eating outside) I went with my wife. I do have to admit this was the wrong location...More

          1  Thank Tree A
          Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

          Thank you very much for your kind words. I was very pleased to read that you and your wife enjoyed your time during your stay with us. We look forward to being of service again in the future. Regards, Sam Basu General Manager

          Reviewed 28 March 2016

          I was on a mother/daughter trip and we had the best service at this hotel. Jose and Sammy were the 2 standouts and took great care of us! We went to them for everything and they were great! Pool was nice too... only issue was...More

          1  Thank Rhonda C
          Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

          Thank you for taking the time to share about your stay Rhonda. I was sorry to learn that we did not meet your expectations regarding the Club Lounge. On the other hand, I was very pleased to read about Jose and Sammy's service, and how...More

          Reviewed 28 March 2016 via mobile

          The hotel was really clean, rooms were great and it had a nice pool area. What made the trip was the service we received while staying there! Jose Roque and Sammy Ortiz were amazing and went out of their way to make our stay extra...More

          2  Thank Megan C
          Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

          Thank you very much for your feedback Megan. I was very pleased to learn that Jose and Sammy made sure your stay was great, and will make sure to share your kind words with the team. We hope to welcome you back again soon. Regards,...More

          Reviewed 25 March 2016

          Beautiful hotel, in the perfect location. Nice roof top pool, on the small side, however, the scenery is breathtaking. Rooms are very nicely maintained. The night time atmosphere on the main strip outside of the hotel made me feel uncomfortable, there seems to be a...More

          1  Thank Sylvia G
          Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

          Thank you for your feedback Sylvia. I was very pleased to read how much you enjoyed our rooftop view and location. I was sorry to learn that you did not find the outside atmosphere enjoyable, but appreciate your input. We always look for ways to...More

          Reviewed 23 March 2016

          Perfect hotel to stay at before a Celebrity Cruise as the port can be seen from this very nice hotel. We were upgraded to a suite with views of the bay and the ocean. Very nice pool area to relax at and a large pool...More

          2  Thank Kevin W
          Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

          Thank you for taking the time to write Kevin. I enjoyed reading about your experience and was happy to learn how much you enjoyed your stay. We hope you had a wonderful time on your cruise trip and hope to welcome you back again on...More

          San Juan Marriott Resort & Stellaris Casino
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          #8 of 48 hotels in San Juan
           
          Caribe Hilton San Juan
          6,937 reviews
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          La Concha Renaissance San Juan Resort
          7,391 reviews
          #5 of 48 hotels in San Juan
           
          Wyndham Grand Rio Mar Beach Resort & Spa
          7,010 reviews
          #2 of 5 hotels in Rio Grande
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Casino and Gambling
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$163 - US$346 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Spa Hotel in San Juan
          • #5 Luxury Hotel in San Juan
          • #9 Family Hotel in San Juan
          • #9 Business Hotel in San Juan
          • #11 Romantic Hotel in San Juan
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 503
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Evoline ltd, HotelsforEveryone, TripOnline SA, Cheap Tickets, getaroom.com, Cancelon, Priceline and HotelQuickly so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • San Juan
          • Also Known As
          • Sheraton Puerto Rico Hotel And Casino ,
          • Sheraton Puerto Rico Hotel San Juan
          Add Photo Photos
          Traveller (797)
          Room & Suite (410)
          Pool & Beach (113)
          Dining (54)
          Hotel & Grounds (505)
          Bathroom (36)
          Business Centre & Event Rooms (9)
          Family and Play Areas (2)
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          Questions & AnswersAsk a question
          Russell J
          How much would it cost to take a taxi or uber to one of the coffee plantations?
          8 June 2017|
          Answer Show all 3 answers
          Response from Caleroma1964 | Reviewed this property |
          Put in the addresses in the Uber app and you will get an idea. A Taxi will cost you a lot more, I am sure you are looking at a 45 minute or better drive from the hotel. Rent a car and use your phone's map and driving... More
          2
          Votes
          Fooder P
          How long of a distance is new San Juan from old San Juan. And how do you get there?
          17 April 2017|
          Answer Show all 2 answers
          Response from Yelixa C | Reviewed this property |
          It's near but not walking distance. I would recommend to use either a Taxi or Uber (or bike if you ride) since parking at Old San Juan could be difficult to get especially on weekends. There's a trolley service that will... More
          1
          Vote
          Valeria C
          Is it oceanfront ?
          15 April 2017|
          Answer Show all 6 answers
          Response from Tamara g | Reviewed this property |
          No, you can see the ocean from the pool which is located on the roof of one of the floors.
          0
          Votes
          Room Tips
          "We were on the 11th and 12th floor, one city view and one water. Water view is more of canal type. We..."
          Read review
          "If you have a particular request email not just the concierge but also the GM and take a copy with you."
          Read review
          "Can't say anything but not to expect an upgrade, at least if you didn't mention"
          Read review
          "We were on the 9th floor and had a balcony that looked towards Old San Juan and the ocean down to the pool..."
          Read review
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