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Hotel El Convento

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Hotel El Convento
Hotel El Convento
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2,644 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel El Convento
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Showing 2,487: English reviews
Reviewed 1 week ago

Understated luxury. Classic hotel, not overly posh, but beautiful details. For example, turndown service where they play soft music and leave chocolates on your pillows at night. All Aveda products in the bathroom - all natural, high-end toiletries. Robes and slippers available for use. We were on the 4th floor, which is where the pool/hot tub is - loved it!...

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Helpful?
Thank Bethny B
Pittsburgh, Pennsylvania
Reviewed 1 week ago

Hotel El Convento was a fabulous hotel in Old San Juan for my two teenager daughters and myself. The hotel was incredibly convenient to all Old San Juan attractions and enabled us to forego a car rental and simply walk the quaint streets for shopping or meals. The open courtyard provided a tropical ambiance and was a respite from the...

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Thank Heidi E
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hi Heidi - I am extremely glad that you and your daughters had a wonderful stay. Please feel free to contact me directly if I may be of assistance at any time. Please say hi to your daughters for me. See you next time. Alfredo Arroyo aarroyo@elconvento.com Lowest rates guaranteed at elconvento.com or please contact us at 787-723-9020

Reviewed 1 week ago via mobile

If I could find a sixth star, I'd use it. This oasis located in the heart of historic Old San Juan is like stepping back in time (except with modern amenities like super fast wi-fi, down pillows and great showers). Steps to so many sights, sounds and flavors of this beautiful and gritty island. Roof top dipping pool and hot...

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Helpful?
Thank Tryined
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Tryined - Muchas gracias! On behalf of our entire team; Thank you. It is always a pleasure to read positive comments towards our gracious staff. We are proud of them and will certainly share your feedback. Please remember to contact me directly for your next visit. See you next time Ed & Daryl! Alfredo Arroyo aarroyo@elconvento.com Lowest rate guaranteed...

Washington DC, District of Columbia
Reviewed 1 week ago

This was a fantastic hotel while we visited Old San Juan for the first time with our two year old daughter. It's in the heart of OSJ and is pretty much in walking distance to everything you'd want to see. The property is quaint and well maintained, given it's age and history. Rooms are elegantly decorated in old world Spanish...

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1Thank JKCrumpler
San Luis Obispo, California
Reviewed 1 week ago

Best possible place to stay to enjoy a quiet vacation surrounded by the ambiance of the old city. A beautiful and historic old building, great staff and enough amenities to go along with a location that allows walking trips throughout the old city.

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1Thank Michael S
Reviewed 2 weeks ago via mobile

Charming and great ambience! If you are willing to pay a little more this hotel is the one to stay. It is boutique style, great location, great staff, great courtyard. We have a 6 year old and he was very happy!! Would definitely stay again.

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Thank Sathayde
Reviewed 2 weeks ago

This is by far the best hotel I've ever stayed in. It has been beautifully renovated to look like the convent that it once was. It has great views from the rooftop pool & hot tub which are open 24/7 and I enjoyed the complimentary wine & cheese reception that they have every night. The hotel employees were friendly &...

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Thank MARIE A
Bern, Switzerland
Reviewed 2 weeks ago via mobile

We went to the courtyard restaurant for a small bite. Although lunch is served until 16.00, our arrival at 15.56 was no problem. It was also no problem to get some very good ice cream although it was no on the menu. Staff is very friendly and attentive. It's a good, shady and cool place for a small break from...

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Thank Pascal D
Nevis
Reviewed 2 weeks ago

This is an excellent hotel right in the heart of Old San Juan. The hotel is lovely and has lots of character. Everything is in walking distance including many bars, restaurants and shopping. Every room appears to be decorated different and we enjoyed both room that we occupied during our stay. Both were very clean and nicely decorated and appointed....

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1Thank seannh730
Marietta, United States
Reviewed 2 weeks ago

Stayed at El Convento to spend a few extra days in PR after a cruise. We booked months in advance and I wasn't too happy they took all the money up front. I have never been charged for a room I haven't even stayed in yet so I was a bit skeptical about the place from the start. Turns out...

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1Thank C6632ACdaniela

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Puerto Rican, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM850 - RM1,827 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Family Hotel in San Juan
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
51 questions
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Questions? Get answers from Hotel El Convento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 5th floor "queen vista" style room - nice view of the harbor!”
Z7538JSbeths, 21 Apr 2017 | Read review
“Ask for an outside looking room.”
charlesbm2016, 15 Apr 2017 | Read review
“Tell them if you need accessible room.”
BBCC85, 14 Apr 2017 | Read review
“Higher floors are a little quieter (first floor has restaurants with music). Choose a room with a view!”
, 12 Apr 2017 | Read review
“check the hotel website to view the rooms”
michaelsS1325NW, 10 Apr 2017 | Read review
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