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El Canario by the Lagoon

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#23 of 46 Hotels in San Juan
Certificate of Excellence
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El Canario by the Lagoon
El Canario by the Lagoon
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319 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Reviewed 2 days ago NEWvia mobile

Great location in the heart of Condado. My room was clean and the hotel staff was friendly and helpful. The continental breakfast was nice for when we wanted to eat at the hotel. The rooms appear to have been redone recently and the a/c worked great. There was a small fridge in the room which was good for keeping food...

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Helpful?
Thank Rex B
Owatonna, Minnesota
Reviewed 4 days ago NEW

El Canario by the Lagoon is a comfortable, economical hotel a block and a half from Condado Beach and near restaurants, bars, casino, Walgreen's and CVS and transportation. We stayed four nights as we explored San Jaun before a cruise. The hotel is spotless. The staff was friendly and very helpful. Breakfast was more than sufficient with good coffee, assorted...

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Thank askmey
Baltimore, Maryland
Reviewed 3 weeks ago via mobile

We stayed for one night before a cruise. We got in late and Ana at the front desk was very helpful and gave us walking directions and tips on where we could eat if we wanted some local dishes. It was dark but we felt very safe walking around. The next day we realized how beautiful the area was. A...

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1Thank Toni B
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you very much for staying with us. We appreciate your business and your review of the hotel. It gives me great pleasure to hear that you enjoyed your stay. When you return to Puerto Rico, make sure you give us a call.

Reviewed 4 weeks ago

Location: block from "main drag" Ashford Ave. where there are restaurants, shops, and night life; a safe area to walk around; 2 blocks from beach. Basic accommodation; very clean room and common areas; friendly and helpful staff; near to Old San Juan; about 15 minutes from pier and 20 minutes from airport. Breakfast included is a nice addition. Refrigerator in...

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Helpful?
1Thank Connie M
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for your review. I certainly appreciate your business and your candid review. We work very hard to provide a clean, friendly, economical option for travelers in San Juan. Parking on the street as you indicate is difficult. If you do bring a car, we contract parking with Valera Parking. They have a multilevel parking a short distance from...

Morristown, Indiana
Reviewed 16 January 2017

We stayed here January 6, 2017 before heading out to a cruise the next day. The customer service was very good. They were very friendly and helpful. Our room was very clean. I was surprised at how exceptionally clean the tile was in the bathroom. Breakfast is cold cereal, different kinds of bread for toasting as well as some pastries....

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1Thank sarahrU7015YX
John V, Owner at El Canario by the Lagoon, responded to this review

Thanks so much for staying with us. Your comfort and wellbeing is our first concern. I am very happy you enjoyed your visit with us. Come back and see us soon.

St. Catharines, Canada
Reviewed 12 January 2017

We stayed at the El Canario by the Lagoon, Dec 30/ one nite before our cruise!! The staff is so friendly, the place clean. Rooms are plain but cozy and clean. We walked around and some of the staff told us places to go...We just loved getting a sub and bottle of wine and sitting outside in the court yard,...

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2Thank dtunney2016
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. I am glad you had a nice visit. I certainly do hope if you come back, you come and visit us. Thank you.

Reviewed 11 January 2017

We stayed for 3 nights early December 2016 before taking a cruise. Very clean hotel that is close to the beach, restaurants and shopping. The staff was very friendly and the owner John was there every day and made you fell very welcome. We stayed on the top floor which had a shared outdoor area with a view of the...

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1Thank Pam B
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you very much for your business. I appreciate your review and I look forward to your visit in 2017.

Grenada
Reviewed 20 December 2016

We spent 3 nights at Canario Lagoon and the staff made us feel truly welcome. This is a small, locally owned property. It is not fancy. But everyone we dealt with was very friendly and helpful. Special kudos to Samantha and Rafael. The location is good - in Condado, one block from Ashford (close to La Concha Hotel) and two...

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1Thank Paul C
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for your kind remarks. Our business here at the Canario Lagoon is to serve you, our guests. I am very happy we were able to make your stay an enjoyable one. We certainly hope to see you again.

Florida
Reviewed 13 December 2016 via mobile

I stayed two nights at El Canario. Met my needs perfectly. While an older property, it is extremely clean, from the lobby to the room. I enjoyed a double, room 403. Wonderful view of the Condado area from the balcony. Quiet, safe, and a good continental breakfast of cereals, breads and pastries. This is not a high-end luxury resort--no pool,...

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1Thank T M
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you very much for your review. We do try very hard to offer a clean, friendly, and economical place to stay. Your business is appreciated, and we look forward to seeing you again.

Parkersburg, WV
Reviewed 11 December 2016

If you want to save money but still stay in a clean and comfortable hotel, this is a great selection. Our room met our needs and the bed was very comfortable. The staff was fabulous and welcoming during the entire 3 day stay. The breakfast met our needs as there was a variety.The hotel was within walking distance of the...

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3Thank MJean1948
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. I am very happy you enjoyed your stay. We certainly look forward to seeing you in 2017 when you return. You are always welcome here.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about El Canario by the Lagoon

Address: 4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM495 - RM713 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Canario by the Lagoon 2.5*
Number of rooms: 44
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Also Known As:
El Canario By The Lagoon Hotel San Juan
Hotel Style:
#3 Best Value Hotel in San Juan
#7 On the Beach Hotel in San Juan
#12 Business Hotel in San Juan
#13 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from El Canario by the Lagoon staff and other travellers.
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Questions? Get answers from El Canario by the Lagoon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side has view of lagoon. Other of a grungy parking lot.”
 of 5 bubbles askmey, 17 Feb 2017 | Read review
“Good view from room 401”
 of 5 bubbles laculebrajudy, 27 Oct 2016 | Read review
“Rooms in the front may have a view of the ocean, and some in the back may be able to see the bay.”
 of 5 bubbles bethleclerc26, 27 Jul 2016 | Read review
“Sat. nigh music carried from 3 blks away. Rest of time was QUIET! STAY!”
 of 5 bubbles OpheliaW906, 29 Jun 2016 | Read review
“We had a parking lot view, and the balcony was too sunny and hot to use. Who cared - it was large and had lots of hot water!”
 of 5 bubbles lilydipping, 1 Jun 2016 | Read review
5 of 5